Business Details
21 Years
experience
Emergency
services
Trusted HVAC Solutions in Waterloo
Established in 2005, Unique Air has distinguished itself as a recognized leader in residential heating, ventilation, and air conditioning (HVAC) services. Our team specializes in furnace installation and repair, fireplace solutions, air conditioning systems, water heater services, and heat pump integration, serving Waterloo, Kitchener, Cambridge, and surrounding areas. We prioritize customer satisfaction through 100% service guarantees, free project consultations, and flexible financing options. With over 20 years of combined experience, our certified technicians deliver reliable, energy-efficient solutions tailored to homeowners' needs.We maintain rigorous safety standards, use top-tier equipment, and provide 24/7 emergency HVAC support to ensure year-round comfort. Our commitment to quality is reflected in our partnerships with trusted brands like Napoleon, Rheem, and Aprilaire. Through transparent communication, meticulous installation practices, and comprehensive maintenance programs, we have built a reputation for technical expertise and exceptional service. This dedication has earned us repeat customers and referrals from satisfied homeowners across Ontario.
Services
Furnace Installation
Fireplace Repair
Air Conditioning
Water Heater Services
Heat Pumps
BBQ Sales
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency HVAC service in Waterloo Region
- Our team has 20+ years of combined HVAC industry experience
- We provide 100% satisfaction guarantees on all services
- We offer free in-home consultations and financing options
- We service all major HVAC brands with certified technicians
What people say
Knowledgeable team
Professional installation
Prompt emergency response
Great value
Spotless cleanup
Services
Furnace Installation
We specialize in residential furnace installation with free consultations and financing options. Our certified technicians install high-efficiency models from trusted brands, ensuring proper system sizing and energy savings. Every installation includes comprehensive testing, system balancing, and customer education on operation and maintenance.
Air Conditioning Repair
Our 24/7 air conditioning repair service addresses all makes and models. Technicians diagnose issues with cooling capacity, thermostat function, and refrigerant levels. We provide same-day repairs, system tune-ups, and replacement part installation to restore optimal cooling performance for homes in Waterloo Region.
Fireplace Services
We offer complete fireplace solutions including sales, installation, and maintenance. Our showroom features Napoleon gas fireplaces with various design options. Professional installation includes chimney sweeps, venting adjustments, and safety checks. Regular maintenance ensures safe operation and extends equipment lifespan through cleaning and component inspections.
Water Heater Sales
We provide Rheem and Rinnai water heater solutions with expert selection guidance. Our specialists recommend tank or tankless models based on household needs, offering energy efficiency analysis. Professional installation includes proper venting, gas line connections, and system testing with warranty registration and maintenance tips.
Heat Pump Integration
We install cold climate air source heat pumps compatible with existing heating systems. Our team evaluates current HVAC setups to recommend hybrid solutions that reduce energy costs. Installation includes proper sizing, refrigerant line connections, and system integration with thermostat programming for optimal efficiency and comfort.
Questions
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC service for furnace, air conditioning, and heating system issues in Waterloo Region.
What areas do you service?
We serve Waterloo, Kitchener, Cambridge, and surrounding areas in Ontario with heating, cooling, and fireplace services.
Do you provide financing options?
Yes, we offer monthly payment financing programs for furnace, air conditioning, and water heater replacements.
What brands do you work with?
We service all major HVAC brands and carry Napoleon fireplaces, Rheem water heaters, and Aprilaire humidification systems.
Do you offer free estimates?
Yes, we provide free in-home consultations and written estimates for all installation and replacement projects.
What maintenance services are available?
We offer furnace tune-ups, air conditioning maintenance, fireplace cleaning, and water heater inspections to ensure system efficiency and longevity.
Reviews (6)
Ethan Rashid
Jan 06, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
A reliable business. I have mostly dealt with Ali which has always been dependable and helpful. When my furnace inducer motor died in minus 30C temperature, he replaced it immediately. Unique Air have also installed a new furnace, AC, hot water tank, and complete my annual HVAC inspections.
Services:AC installation,HVAC repair,Heating system installation,HVAC maintenance
A reliable business. I have mostly dealt with Ali which has always been dependable and helpful. When my furnace inducer motor died in minus 30C temperature, he replaced it immediately. Unique Air have also installed a new furnace, AC, hot water tank, and complete my annual HVAC inspections.
Services:AC installation,HVAC repair,Heating system installation,HVAC maintenance
Chee Hau Teoh
Jan 01, 2022
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Excellent services provided by Ali. Our old furnace suddenly stopped working. We will have a warm night sleep thanks to him. Highly recommended.
Carol Rankie
Nov 19, 2021
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Natural gas fireplace part repair and cleaning.
Vivek K. did an amazing job making our fireplace useable again. He replaced the flame rod and improved the overall look of the fireplace by thoroughly cleaning it and making the size of the flame more visible. Overall, we were very impressed with our service repair person. Vivek K. was very personable, knowledgeable and professional! We would recommend him to anyone looking for this kind of service.
Vivek K. did an amazing job making our fireplace useable again. He replaced the flame rod and improved the overall look of the fireplace by thoroughly cleaning it and making the size of the flame more visible. Overall, we were very impressed with our service repair person. Vivek K. was very personable, knowledgeable and professional! We would recommend him to anyone looking for this kind of service.
Jill
Sep 14, 2021
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Very helpful service! I called to replace the backyard BBQ gas valve. They came the same day, and I didnt have to worry about a thing. The customer service and the work complete was excellent. Thanks so much!
Suzette Germano Dos Santos
Jul 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
It was a real pleasure working with Ali and his crew. They installed a fireplace in a basement. They were very punctual, knowledgeable, organized, and clean! I will definitely hire them again for my future projects.
Service:Heating system installation
It was a real pleasure working with Ali and his crew. They installed a fireplace in a basement. They were very punctual, knowledgeable, organized, and clean! I will definitely hire them again for my future projects.
Service:Heating system installation
Mir Ali
Jul 24, 2021
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Positive:Professionalism,Responsiveness,Value
Our AC stopped working all of a sudden and Ali from Unique Air was able to get it fixed in less than 24 hours. He provided excellent service and was super responsive and helpful. We would 100% recommend Unique Air for all of your maintenance or repair needs. Once again, thanks for the amazing service Ali!
Service:AC repair
Our AC stopped working all of a sudden and Ali from Unique Air was able to get it fixed in less than 24 hours. He provided excellent service and was super responsive and helpful. We would 100% recommend Unique Air for all of your maintenance or repair needs. Once again, thanks for the amazing service Ali!
Service:AC repair
