Business Details
35 Years
experience
Emergency
services
Trusted HVAC Solutions for Homes and Businesses
Afterglow is a family-owned HVAC company serving Kitchener-Waterloo and surrounding areas for over 30 years. Founded in 1991 by George McDonald, we evolved from specialized water heater services into a full-service heating, cooling, and air quality solutions provider. Our team of certified technicians delivers energy-efficient systems, emergency repairs, and personalized consultations while maintaining a commitment to community through partnerships with local charities.With 24/7 emergency response and same-day service guarantees, we prioritize customer satisfaction through transparent communication and quality workmanship. Our expertise spans residential and commercial properties, offering tailored solutions that reduce energy costs while ensuring comfort. Backed by decades of local experience, we combine technical proficiency with a personal touch that reflects our deep roots in the Waterloo Region community.
Services
Air Conditioning
Boilers
Furnaces
Heat Pumps
Water Heaters
Air Quality
Emergency Service
Maintenance
Ductless Systems
Radiant Heating
Details
- Year established: 1991
Highlights and features
- 30+ years of local HVAC expertise serving Kitchener-Waterloo
- Family-owned with personalized service and community focus
- 24/7 emergency response with same-day service guarantee
- Energy-efficient solutions to reduce utility costs
- Certified technicians with ongoing training and equipment
What people say
Prompt and affordable
Professional & reliable
Knowledgeable and helpful
Friendly and professional
Quick to diagnose
Services
Air Conditioning
Professional air conditioning installation, repair, and maintenance services for residential and commercial properties. We offer central systems, ductless mini-splits, and smart thermostat integration to ensure optimal summer comfort while maximizing energy efficiency. Our technicians diagnose and resolve cooling issues promptly, including refrigerant leaks, compressor failures, and thermostat malfunctions.
Boilers
Comprehensive boiler services including high-efficiency installations, hydronic heating systems, and emergency repairs. We maintain and upgrade gas, oil, and electric boilers while ensuring safe operation through carbon monoxide testing and venting inspections. Our expertise extends to radiant floor heating and indirect water heater systems for residential and commercial applications.
Emergency Service
Same-day emergency HVAC repairs available 365 days a year. Our on-call technicians respond promptly to heating and cooling failures, addressing critical issues like no-heat situations, frozen pipes, and complete system breakdowns. We guarantee immediate response times with fully equipped service vehicles to minimize property discomfort and damage risks.
Heat Pumps
Energy-efficient heat pump solutions for year-round temperature regulation. We install and service cold-climate models, hybrid systems, and ductless options that provide both heating and cooling while qualifying for government rebates. Our technicians optimize system performance through refrigerant charge verification and defrost cycle calibration.
Maintenance
Scheduled HVAC maintenance programs to extend equipment lifespan and maintain manufacturer warranties. Our comprehensive inspections cover combustion analysis, electrical connections, refrigerant levels, and air filtration systems. Regular maintenance improves energy efficiency by up to 30% while preventing unexpected breakdowns through early issue detection.
People
Stephen McDonald
General Manager & Co-Owner
Stephen co-leads Afterglow with over 20 years of HVAC industry experience. He oversees daily operations and customer service, ensuring technical excellence and adherence to family business values established by founder George McDonald.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, and air quality solutions including furnaces, boilers, heat pumps, air conditioners, water heaters, and indoor air quality systems for residential and commercial properties.
Do you offer emergency HVAC repairs?
Yes, we provide 24/7 emergency service with same-day response guarantees for heating and cooling system failures across Kitchener-Waterloo and surrounding areas.
How often should HVAC systems be maintained?
We recommend annual maintenance for heating systems before winter and cooling systems before summer to ensure optimal performance and energy efficiency.
Are financing options available?
Currently we don't offer in-house financing, but we provide detailed quotes that can be used with third-party financing providers for major HVAC replacements.
What areas do you service?
We serve Kitchener, Waterloo, Cambridge, Guelph, and surrounding communities including Fergus, Elora, Elmira, and St. Jacobs within a 50km radius of Waterloo.
Do you offer energy-efficient solutions?
Yes, we specialize in high-efficiency HVAC systems that qualify for government rebates, including heat pumps, tankless water heaters, and smart thermostat installations to reduce energy consumption.
