Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Plumbing Solutions in London, Ontario
Paton Bros. Plumbing has been a trusted name in the industry since 1947, built on a family legacy of quality, reliability, and integrity. Our team combines decades of experience with a commitment to staying at the forefront of plumbing innovation, serving residential and commercial clients across Southwestern Ontario. We specialize in new installations, emergency repairs, and renovations, using advanced diagnostic tools and industry-standard materials to ensure lasting solutions. With a focus on transparent communication and customer education, we empower clients to make informed decisions about their plumbing systems.Our preventative maintenance programs help avoid future issues, saving time and costs. As a third-generation family-operated business, we prioritize personalized service and community relationships, reflected in our 75+ years of positive customer testimonials. Our two locations in London and Waterloo, Ontario, feature state-of-the-art showrooms and warehouses to meet diverse client needs. Recognized for punctuality and expertise, we handle everything from minor fixes to complex commercial projects. Our dedication to exceeding expectations has earned us a reputation as Londons go-to plumbing resource since 1947.
Services
General Plumbing Repairs
New Plumbing Installation
Plumbing Renovations
Sewer Line Clearing
Sump Pump Installation
Drain Camera Inspection
Emergency Plumbing Services
Bathroom Renovations
Kitchen Plumbing Services
Preventative Maintenance
Details
- Year established: 1947
Highlights and features
- We offer over 75 years of plumbing expertise in London.
- Our family-owned business prioritizes personalized service.
- Available 24/7 for emergency plumbing needs.
- Showroom featuring top-quality plumbing fixtures.
- Experienced team specializing in residential and commercial projects.
What people say
Amazing experience
Efficient, respectful
Best service
Price very reasonable
Legends in the industry
Services
General Plumbing Repairs
Paton Bros. Plumbing provides comprehensive repair services for residential and commercial properties. Our team handles leaks, clogs, burst pipes, and water heater issues using advanced tools and durable materials. With 75+ years of experience, we ensure efficient diagnostics and long-lasting fixes while prioritizing customer education and satisfaction.
New Plumbing Installation
We specialize in new residential and commercial plumbing installations, from kitchen fixtures to full-system setups. Our experts ensure code compliance and efficiency, offering guidance on modern fixtures and layouts. With same-day service availability and a focus on punctuality, we minimize disruptions while delivering quality results tailored to client needs.
Plumbing Renovations
Our renovation services transform spaces with updated plumbing systems and fixtures. We collaborate with clients to design functional, stylish solutions for bathrooms and kitchens, using products from top manufacturers. From minor upgrades to full overhauls, we ensure seamless execution and lasting value for homes and businesses.
Sewer Line Clearing
Paton Bros. offers expert sewer line clearing using modern equipment to remove blockages and prevent backups. Our technicians perform thorough inspections to identify root causes, ensuring effective solutions for residential and commercial properties. Regular maintenance services help avoid emergencies and extend system longevity.
Sump Pump Installation
We provide sump pump installations and replacements to protect properties from water damage. Using high-quality components, our team ensures reliable operation during heavy rains or floods. Emergency repair services and maintenance plans are available to keep systems functioning optimally year-round.
People
James Harrison
President
James (Jim) Harrison leads Paton Bros. Plumbing with a focus on maintaining the companys legacy of quality and customer-centric service since joining in 2009.
Heather Attard
Managing Partner
Heather Attard oversees daily operations and client relations, ensuring Paton Bros. Plumbing upholds its reputation for excellence and community-focused service.
Randy Huber
Lead Estimator
Randy Huber manages project estimates and planning, leveraging his expertise to deliver accurate, cost-effective plumbing solutions for residential and commercial clients.
Questions
What plumbing services do you offer?
We provide installations, repairs, renovations, sewer line clearing, sump pump services, and emergency plumbing solutions for residential and commercial clients.
Are you available for emergency plumbing issues?
Yes, we offer 24/7 emergency services to address urgent plumbing problems like leaks, floods, and pipe bursts.
Do you serve commercial clients?
Yes, we offer tailored plumbing solutions for commercial properties, including installations, maintenance, and large-scale repairs.
What areas do you service?
We primarily serve London and Waterloo, Ontario, with plans and products available for clients across Southwestern Ontario.
Reviews (6)
Karen Fisher
Oct 07, 2020
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London location- I purchased sinks, faucets, toilets and tubs for a new home build. Nicole made my shopping experience very easy and enjoyable. She has a great sense of style and is knowledgeable about the products they sell.
Tammy Foshay
Jul 13, 2020
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We have been given run-around about the showroom being opened for months now. We are building a brand new home and need the entire home fitted. Personnel uncertain about when showroom will be open and suggested we pick our fixtures "online"!! Um, no thanks. We will take our business to a more reputable business in St. Mary's. Not getting any referrals or recommendations from us.
Allan Lindsay
Jul 02, 2019
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Very unhappy with the plumber who showed up at our house this morning with an attitude just to disconnect a sink. Then to tell us he couldnt come back today to reconnect it.
Steve Pancino
Dec 15, 2017
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Have called them 3 times to come out to repair an infloor system they installed a few years ago. No return calls, no follow up, after last call to them was told they contract out mechanical to a 3rd party. Still nothing......
Rae-Ann Rossini
Dec 22, 2015
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I have a great respect for the Paton family. Knew Bill and Pearl well, their kids and grandkids. Its not just a business, it is a FAMILY business and they treat their customers that way. Thank you for your generosity at this time of year. I know the suppliers likely donate, but you must be a good business partner for them to do that and your company does not have to do this. I think that I can safely say, all your customers and FB fans appreciate you.
Lee Nadeau
Dec 22, 2015
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The absolute best in customer satisfaction <3 If they don't have what you need they will help you find it or make excellent suggestions on how to accomplish the look another way <3
