Business Details
16 Years
experience
Emergency
services
Trusted Plumbing Services in Southwestern Ontario
Tilstra Plumbing was established in 2010 by Ben Tilstra, growing from a local plumbing business in Woodstock to a trusted provider across Southwestern Ontario. We specialize in residential, commercial, and agricultural plumbing services, supported by a team of skilled plumbers and gas fitters. Our commitment to quality is reflected in our 24-hour emergency service, annual maintenance programs, and a fully stocked showroom featuring the latest plumbing fixtures and water treatment solutions. With two locations serving Oxford and Perth counties, we prioritize customer relationships, offering personalized solutions tailored to individual needs.Our expertise extends to in-floor heating, drain maintenance, and advanced water treatment systems, ensuring comprehensive service for every client. Backed by years of experience and a focus on innovation, we deliver reliable, code-compliant plumbing solutions for new construction and renovation projects. Our showroom in Embro provides hands-on inspiration for bathroom and kitchen upgrades, complemented by expert guidance on product selection and installation. By combining technical proficiency with a customer-first approach, we aim to exceed expectations in every project we undertake.
Services
Residential Plumbing
Water Treatment
Emergency Repairs
Drain Maintenance
In-Floor Heating
Agricultural Plumbing
Commercial Plumbing
Boiler Installation
Sump Pump Services
Fixture Replacement
Details
- Year established: 2010
Highlights and features
- We offer 24-hour emergency plumbing services for urgent needs.
- Our team includes certified gas fitters with specialized training.
- We maintain a fully stocked showroom for immediate product access.
- We provide annual maintenance programs to prevent plumbing issues.
- Our expertise spans residential, commercial, and agricultural sectors.
Services
Residential Plumbing
We provide comprehensive residential plumbing services including fixture repair, water heater installation, and drain cleaning. Our team addresses leaks, pipe replacements, and emergency repairs while prioritizing long-term system integrity. Clients benefit from scheduled maintenance programs to prevent costly breakdowns and extend plumbing lifespan.
Water Treatment
Our water treatment solutions include softeners, UV purification, and reverse osmosis systems. These services address hard water, bacterial contamination, and taste issues while protecting plumbing infrastructure. Free water analysis helps determine optimal solutions for residential and commercial properties across Southwestern Ontario.
Emergency Repairs
Available 24/7, our emergency repair service handles burst pipes, sewer backups, and gas leaks. Digital inspection equipment quickly diagnoses issues, minimizing property damage. Rapid response times and after-hours availability ensure urgent plumbing problems receive immediate professional attention.
In-Floor Heating
We install and maintain in-floor heating systems that provide energy-efficient warmth for residential and commercial spaces. This service includes system design consultation, component installation, and annual maintenance checks to ensure optimal performance and energy savings for property owners.
Drain Maintenance
Our drain maintenance services prevent clogs and backups using advanced equipment including video inspection cameras. We offer routine cleaning, emergency clearing, and preventative maintenance programs for residential and commercial clients, reducing the risk of sewer-related emergencies and costly repairs.
People
Ben Tilstra
Founder
Ben Tilstra established the company in 2010, growing it from a local plumbing business to a multi-location service provider. He oversees operations while maintaining commitment to quality and customer satisfaction.
Luke Olbach
Partner
Luke Olbach joined as the first employee and now co-leads the Perth County location. With extensive experience in plumbing and gas fitting, he ensures consistent service quality across both branches.
Questions
What areas does Tilstra Plumbing serve?
We serve Oxford County, Perth County, and surrounding areas in Southwestern Ontario.
Do you offer emergency plumbing services?
Yes, we provide 24-hour emergency plumbing services for urgent issues.
What products are available in your showroom?
Our showroom features plumbing fixtures, water treatment systems, and cultured marble products for bathrooms and kitchens.
Are your technicians certified for gas work?
Yes, we employ certified gas fitters trained in boiler and heater installations.
What water treatment options do you provide?
We offer water softeners, UV systems, reverse osmosis, and iron/sulfur filters for residential and commercial applications.
Reviews (3)
Amanda Kelly
Feb 03, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
On what seemed to be the worst day of the year for weather they responded to a call within 5 minutes and had the problem fixed within 5 minutes of showing up. Fast, reliable and affordable. Would use again in a heart beat and will recommend to everyone we know.
Service:Shower repair
On what seemed to be the worst day of the year for weather they responded to a call within 5 minutes and had the problem fixed within 5 minutes of showing up. Fast, reliable and affordable. Would use again in a heart beat and will recommend to everyone we know.
Service:Shower repair
Dwayne Veenstra
Nov 18, 2019
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Worst experience ever, cancelled twice on me and then told me they were too busy to do the job after waiting 2 weeks for appointment!!
Paul Slat
Nov 30, 2017
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Great service right from booking service call, plumber came on time and was very knowlegable fixing issues caused by another plumber to make sure the job was done right, invoice was fair and itemized
Thanks guys keep up the great work and service will definitely hire you again
Thanks guys keep up the great work and service will definitely hire you again
