BEST Plumbing & Drainage Contractors

Business Details

50+ Years

experience

Emergency

services

Expert Plumbing & Drainage Solutions in London

BEST Plumbing & Drainage Contractors has been a trusted name in Southwestern Ontario for over 50 years, specializing in comprehensive plumbing, drainage, and waterproofing solutions. Our licensed plumbers and certified specialists deliver cost-effective services for residential and commercial clients, addressing everything from emergency repairs to large-scale installations. With a focus on building lasting customer relationships, we prioritize transparency, quality workmanship, and 24/7 emergency availability. Our teams expertise spans sewer systems, septic tanks, stormwater management, and basement waterproofing, supported by advanced equipment like high-pressure jetting and Hydro Vac technology.

We stand behind our work with a 20-year warranty, reflecting our commitment to durability and client satisfaction. As a family-owned business since 1972, we combine generational knowledge with modern techniques to solve complex drainage challenges efficiently. Our partnerships with leading suppliers ensure the use of premium materials, while our preventative maintenance programs help clients avoid costly future repairs. This combination of experience, innovation, and customer-centric values has solidified our reputation as an industry leader in Ontario.

Services

Plumbing Repairs Drain Cleaning Basement Waterproofing Water Main Repair Septic Systems Jet Vac Services Hydro Vac Excavation Stormwater Management Stormceptor Maintenance Foundation Crack Repair

Details

Year established: 1972

Highlights and features

Licensed and insured professionals with 50+ years of local experience
24/7 emergency services for urgent plumbing and drainage issues
20-year warranty on all waterproofing and drainage installations
Advanced technology including Hydro Vac and high-pressure jetting
Family-owned business prioritizing personalized customer service

What people say

On time, on budget Extremely professional Speedy service Prompt and professional Highly recommend

Website

Update Listing

Services

Plumbing Repairs

BEST Plumbing handles all residential and commercial plumbing needs, from leak repairs to full system installations. Our licensed technicians use advanced diagnostic tools to identify issues quickly and implement durable solutions. With 24/7 emergency availability, we ensure minimal disruption to your property while maintaining strict compliance with local building codes and safety standards.

Basement Waterproofing

Our comprehensive basement waterproofing solutions include sump pump installation, foundation crack repair, and exterior drainage systems. Using proven techniques like weeping tile installations and exterior waterproofing membranes, we protect properties from water intrusion. All waterproofing work comes with a 20-year warranty, ensuring long-term protection against basement flooding and structural damage.

Hydro Vac Excavation

BEST utilizes Hydro Vac technology for precise, non-invasive excavation projects. This method combines high-pressure water and vacuum systems to safely expose underground utilities without damaging infrastructure. Ideal for utility locating, trenching, and debris removal, our Hydro Vac services minimize environmental impact while ensuring worker and site safety during construction projects.

Septic System Services

We offer complete septic system solutions including tank installation, pump-outs, and emergency repairs. Our technicians perform thorough inspections to identify issues like clogs or tank failures, implementing code-compliant repairs that extend system lifespan. Regular maintenance programs help prevent costly breakdowns while ensuring proper wastewater management for rural properties across Southwestern Ontario.

Stormwater Management

BEST designs and implements customized stormwater management systems featuring catch basins, dry wells, and retention ponds. Our engineers work with municipal regulations to prevent flooding and erosion while maintaining environmental compliance. Services include system installation, maintenance, and Stormceptor units that filter pollutants from runoff to protect local waterways.

Questions

What services does BEST Plumbing and Drainage offer?

We provide plumbing repairs, drain cleaning, basement waterproofing, septic system maintenance, stormwater management, and emergency services for residential and commercial clients.

Do you offer 24/7 emergency services?

Yes, we provide 24-hour emergency plumbing and drainage services to address urgent issues like burst pipes and flooded basements.

What areas do you serve?

We serve London and all of Southwestern Ontario, including St. Thomas and surrounding communities.

Do you offer warranties on your work?

Yes, we provide a 20-year warranty on all waterproofing and drainage installations for long-term peace of mind.

How quickly can you respond to emergencies?

Our emergency team typically arrives within 25-60 minutes of receiving your call to address critical issues promptly.

Reviews (6)

Write a Review

Jamie Foster

Nov 19, 2021 Report

I contacted Best Plumbing and Drainage Contractors in late summer 2020 to provide a quote for some drainage issues we had in our backyard. Shawn was able to come and provide a quote with a plan on how to add drainage to the yard with catch basins to provide drainage in the winter months. They were able to come and complete the work in late 2020. A year later, we have had no drainage issues and the small pond we used to get after rain no longer exists. I strongly recommend Best Contractors for their amazing work and also great support. Shawn is very knowledgeable and is a business owner who really

A. Beauvais

Oct 19, 2021 Report

I've had Best Plumbing several times. ALWAYS the same. Pleasant, fast and good! This last time, I had an additional issue and the young lad dealt with that, no problem. No expensive, as plumbers go!

Steve Tillman

Aug 23, 2021 Report

Terrible drivers on the road. One of your trucks Nissan with rusty topper just blew past me going atleast 100km/h on Wellington by Victoria hospital weaving in and out of traffic, I get it they need to be somewhere but why at that rate of speed.

Charles Richey

Aug 10, 2021 Report

We had an excellent experience with Best Drainage. When we moved into our new house we noticed a drainage issue in the front and back yard. Shawn promptly came out for the estimate and responded quickly with a very cost effective quote for our drainage problems. They scheduled the work within a couple weeks and kept me updated. When they came Tyler and all the guys and were very informative, efficient, considerate and completed the work fully while cleaning everything up perfectly. Shawn called me afterwards to check up on everything to make sure we were fully satisfied! We highly recommend Best

Tom Pettypiece DaDD

Jun 02, 2021 Report

I highly recommend Best Contracting. We replaced our old sewer line and water line in advance of the the city doing the same on our street this year. Also took the opportunity to waterproof as the area was exposed.
Dealing with Shawn throughout our project was great. The project started and finished on time. He always promptly returned calls and messages. The crew doing the work, Tyler and Colin, were a pleasure to work with, very professional and efficient. They are the "Best".

Hanoki Kiel

Apr 09, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Last month we needed a kitchen faucet and toilet replaced and Best (Tim) sent someone out the next day. Jamie came in changed out both items so quickly. They charged what they quoted and we couldnt be happier. We would definitely use them again.
Services:Tap installation,Toilet installation