Business Details
22 Years
experience
Expert Flooring Solutions in London, Ontario
Flatout Flooring is a family-owned and operated full-service flooring company that has been serving London and Southwestern Ontario for over 19 years. Our reputation is built on a deep passion for craftsmanship and expertise in hardwood refinishing, offering a wide range of high-quality flooring products for residential, commercial, industrial, and recreational applications. Our state-of-the-art showroom provides a unique design-centric experience, with extensive samples and displays to help clients visualize their projects. Our team of Flooring Specialists and Technicians is dedicated to exceeding customer expectations through personalized service, from initial consultations to post-installation support. Whether clients require product supply only or full-service installation, we ensure every project reflects their unique needs and design vision.With a commitment to quality, reliability, and customer satisfaction, we have grown into a leader in the flooring industry. In 2020, we expanded into a 14,500 sq ft facility to enhance our service offerings for both residential and commercial clients. Our team combines decades of experience with a dedication to staying at the forefront of flooring trends and technologies. We prioritize transparency, professionalism, and attention to detail in every project, ensuring lasting value for our clients. This combination of expertise, innovation, and customer-centric approach has earned us a loyal client base and numerous positive testimonials.
Services
Residential Flooring
Commercial Flooring
Hardwood Installation
Tile Refinishing
Luxury Vinyl Supply
Carpet Solutions
Sports Flooring
Concrete Resurfacing
Multi-Use Flooring
DIY Product Supply
Details
- Year established: 2004
Highlights and features
- Family-owned with 19+ years of flooring expertise in London and Southwestern Ontario
- State-of-the-art 14,500 sq ft showroom with extensive design samples
- Full-service solutions from product selection to professional installation
- Highly skilled technicians specializing in hardwood refinishing and multi-use flooring
- Proven track record of exceeding client expectations with testimonials from satisfied customers
What people say
Exceptional team
Professional
Outstanding
Exceeded expectations
Highly recommend
Services
Residential Flooring
We offer comprehensive residential flooring solutions including hardwood, tile, luxury vinyl, and carpet. Our specialists help homeowners select durable, aesthetically pleasing options that align with their lifestyle and design preferences. From initial consultation to installation, we ensure minimal disruption and lasting value for every home.
Commercial Flooring
Our commercial flooring services cater to builders, contractors, and institutions requiring durable, code-compliant solutions. We provide hardwood, tile, luxury vinyl, and multi-use flooring with scheduling flexibility to meet project deadlines while maintaining high-quality standards for business environments.
Hardwood Refinishing
Specializing in hardwood refinishing, we restore worn floors using dustless equipment and premium finishes. Our technicians assess existing floors, recommend stain and finish options, and perform precise resurfacing to revive the natural beauty of commercial and residential hardwood installations.
Tile Installation
We supply and install high-quality ceramic, porcelain, and natural stone tiles for kitchens, bathrooms, and commercial spaces. Our team ensures proper subfloor preparation and precise installation to create durable, moisture-resistant surfaces that enhance both residential and commercial properties.
Sports Flooring
Our sports flooring solutions include gymnasium floors, rubber flooring, synthetic ice, and turf for residential and commercial facilities. We install and refinish basketball courts, squash courts, and fitness centers using specialized techniques to meet performance and safety standards for athletic environments.
People
Tom Butryn
Owner
Tom founded Flatout Flooring in 2004 after learning hardwood installation from his father. He built the business with a strong work ethic and dedication to exceptional service, growing it into a regional industry leader.
Ola Butryn
General Manager
Ola joined Flatout Flooring in 2015, bringing extensive business experience. As General Manager, she has been instrumental in the company's growth and 2020 expansion into a larger facility to better serve clients.
Questions
What types of flooring services do you offer?
We provide residential and commercial flooring solutions including hardwood, tile, luxury vinyl, carpet, sports flooring, refinishing, and product supply with full-service installation.
Do you offer free consultations?
Yes, we provide complimentary design consultations at our showroom or in-home to discuss flooring options tailored to your needs.
What areas do you serve?
We primarily serve London and Southwestern Ontario, supporting both residential and commercial clients across the region.
Can I purchase flooring materials only?
Yes, we offer product-only purchases for all flooring types with expert recommendations from our specialists.
Are your technicians certified?
Our team includes highly trained Flooring Technicians with expertise in installation, refinishing, and specialized flooring applications.
Do you handle large commercial projects?
Yes, we specialize in commercial flooring with experience serving builders, contractors, and institutions for large-scale projects.
Reviews (7)
Gord Silverthorn
Nov 15, 2021
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Flatout Flooring exceeded our expectations from the moment we contacted them to the time they finished.
Agata provides the BEST customer experience Ive seen in a long time! She takes the time to thoroughly explain the process, offer options to suit our needs, and ensure we were always well informed of the schedule.
Hugo, and his team mate Aiden, were top notch! From our initial inspection, we knew wed found the right person for the job.
Hugo explained the process thoroughly and his many years experience refinishing hardwood floors have given us an outstanding finished product! We were
Agata provides the BEST customer experience Ive seen in a long time! She takes the time to thoroughly explain the process, offer options to suit our needs, and ensure we were always well informed of the schedule.
Hugo, and his team mate Aiden, were top notch! From our initial inspection, we knew wed found the right person for the job.
Hugo explained the process thoroughly and his many years experience refinishing hardwood floors have given us an outstanding finished product! We were
Doug Campbell
Oct 16, 2021
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VERY Poor installation. Upgraded our Harwood from builders options. Was supposed to be a high quality engineered hardwood. Floor has squeaked since installation and product is flaking.
Alysha Julien
Aug 18, 2021
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From the beginning, the team at Flatout Flooring were incredible to work with. I had an at home quote done by Liz Smith and she was very attentive and knowledgeable in what I wanted to accomplish with my floors. I was able to visit the showroom where Liz also helped me find the perfect stain. Both Hugo and Aiden were amazing. Hugo was the main person who worked on my floor. Great customer, knowledgeable and extremely helpful. I cant rave enough about his work and Im so happy with how it turned out. I will definitely be contacting them again for future work.
Susan Henson
Jun 30, 2021
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There is a good reason why Flatout Flooring has received so many awards for excellence. They removed our old ruined squeaky floors, and installed a new sub-floor and vinyl planking. They perfectly finished off all of the areas that required special attention to detail (like the edging around the fireplace hearth and curved stair landing, the intricate doorway moldings, the old vents that needed to be reduced in size to accommodate new vents, and covering our old basement stairs). Despite our old walls being neither square or straight, they managed to get the planks to line up flawlessly straight
Tori Homes
Jun 03, 2021
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After investing a large amount of money renovating my father's house, the floors started to squeak. Thank goodness Flatout Flooring came to the rescue, removed, repaired, help fix the problem, got the job done within a day and ontime before our move. Thanks again Tom!
Peter Bialecki
May 11, 2021
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Flatout flooring has a beautiful showroom and beautiful products. We had help picking out tile for our shower from Agata and she is amazing! She maintained excellent communication and made sure our order was correct and in our hands quickly. I had a great experience and will be ordering more from Flatout Flooring in the future. Thank you Agata and staff at Flatout!
Shyla Blyde
May 03, 2021
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I truly can't say enough good things about James at Flatout Flooring! I was installing a beveled tile which is very difficult to work with, and James made it look easy. He was professional, had such attention… to detail, and installed everything exactly how I envisioned. Amazing guy and amazing work! I will 100% be coming back to Flatout Flooring for my next project!
