Urban Waterworks

Business Details

Emergency

services

Trusted Drainage & Water Main Solutions in Vancouver

Urban Waterworks has established itself as a trusted provider of residential drainage and water main solutions in the Greater Vancouver Area. Our team specializes in diagnosing and resolving complex drainage issues through modern techniques like two-pipe systems and trenchless technology. Owner-supervised projects ensure adherence to high standards while maintaining cost-competitive pricing. We prioritize clear communication, providing detailed written quotes and transparent project timelines. With extensive experience in foundation repair and sewer line diagnostics, our certified professionals utilize state-of-the-art video inspection equipment to deliver precise solutions. The company's commitment to careful site cleanup and minimal disruption to household routines has earned consistent client satisfaction.

Our 24/7 support system addresses urgent drainage crises promptly, backed by over a decade of operational experience. Serving Burnaby, North Shore, Vancouver, and New Westminster, we combine technical expertise with personalized service to resolve water-related challenges. The team's deep understanding of local municipal requirements ensures compliance with regional standards for all installations and repairs. Client testimonials consistently highlight our reliability, competitive pricing, and ability to complete projects within original estimates.

Services

Drain Tile Services Water Main Repairs Video Inspections Sewer Lateral Replacement Foundation Waterproofing

Highlights and features

Owner-supervised projects ensure consistent quality standards
Certified video inspection technicians provide accurate diagnostics
Trenchless technology minimizes property disruption
24/7 emergency response available for urgent situations
Detailed written quotes with no hidden fees

What people say

Excellent quality work Saved us $19,000 Completed under estimate Professional and reliable No hidden fees

Website

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Services

Drain Tile Services

Our drain tile installations and repairs address foundation water intrusion through modern two-pipe systems. We replace outdated drainage networks with perforated PVC piping surrounded by gravel to manage groundwater effectively. The separate roof water discharge system prevents hydrostatic pressure buildup that causes basement leaks. This solution resolves common drainage issues while protecting home foundations against water damage.

Water Main Repairs

We specialize in water service line repairs and replacements using trenchless technology. Our certified technicians locate and fix leaks in municipal water connections while minimizing landscape disruption. Services include curb stop maintenance, pipe bursting, and hydro excavation for both emergency and scheduled replacements. We ensure proper system functionality through pressure testing and municipal code compliance checks.

Video Inspections

Certified video inspections identify sewer and drain issues with precision. Our high-resolution cameras navigate pipes to detect root intrusion, cracks, and blockages. Real-time imaging allows immediate diagnosis and solution planning. This non-invasive method prevents unnecessary excavation while providing accurate assessments of pipe condition and required repairs for both residential and commercial properties.

Sewer Lateral Replacement

We repair and replace underground sewer connections using trenchless and traditional excavation methods. Our services address tree root intrusion, pipe corrosion, and system failures through durable PVC piping solutions. Video confirmation ensures complete repairs while minimizing landscaping damage. Preventative maintenance options help property owners avoid costly emergency situations through early problem detection.

Foundation Repair

Specialized foundation crack repairs address water intrusion from hydrostatic pressure. We implement internal drainage systems and exterior waterproofing membranes to relieve pressure against concrete walls. Our solutions include sump pump installations and soil stabilization techniques to prevent recurring issues. Expert assessments identify structural integrity concerns and provide permanent solutions for both new and historic properties.

People

Jeff Fitzpatrick

President

Jeff Fitzpatrick brings over 15 years of plumbing and drainage expertise to Urban Waterworks. With extensive experience in complex foundation repairs and municipal water systems, he personally supervises all projects to ensure quality standards. His technical knowledge of trenchless technology and commitment to transparent communication have earned consistent client satisfaction. Jeff's hands-on approach combines modern techniques with practical problem-solving for residential drainage solutions.

Questions

What areas do you service?

We provide drainage and water main services throughout Greater Vancouver including Burnaby, North Shore, Vancouver, New Westminster, and Maple Ridge.

Do you offer emergency services?

Yes, our 24/7 emergency response team addresses urgent water intrusion and plumbing crises with prompt service.

What foundation repair methods do you use?

We employ interior drainage systems, exterior waterproofing membranes, and soil stabilization techniques tailored to each property's specific needs.

How do video inspections work?

Our high-resolution cameras navigate pipes to identify blockages, cracks, and root intrusion, providing real-time imaging for accurate diagnosis and repair planning.

What payment methods are accepted?

We accept major credit cards, bank transfers, and cheques for completed projects.

Do you provide written estimates?

Yes, all projects include detailed written quotes outlining the scope of work and associated costs.

Reviews (5)

Write a Review

Michelle Alman

Dec 31, 2021 Report

In spite of being very busy, Jeff responded by email promptly to our web request for help and made us a priority because wed had repeated basement flooding in late Nov. 2021. He showed up exactly when he said he would (7:00 a.m.), quickly located our sump for us and scoped the drainage line to see if our basement flooding was caused by a city sewer problem or blockage on our side of the property line. When hed identified for us that the problem was a city issue, Jeff then efficiently flushed our drain tiles to ensure they werent contributing to the flooding. Jeff communicates well, is

Cam M.

Dec 28, 2021 Report

After having some moisture and water seepage into our basement after heavy rains, we called Jeff to replace our drain tile. He was professional and always took the time to answer our questions and alleviate any concerns that we had. He always arrived when expected and completed the job at a fair price. A week after the work was completed, we had a couple more questions and Jeff was still quick to reply. Thanks, Jeff, for all your help! I highly recommend.

Andy Longhurst

Nov 20, 2021 Report

We were extremely pleased with Urban Water Works. Jeff was very responsive and fit us in as soon as he could. We were impressed with how quickly and thoughtfully he identified and solved the perimeter drain problems. At every step he explained to us what he was doing. He was prepared with all the right equipment to address the problems, and he also installed additional clean-outs to help us avoid future issues through preventative work. I appreciate how he quoted us clearly up front and there were no surprises with the final cost, which was was reasonable for the amount of work completed. I highly

Paul W.

Nov 11, 2021 Report

Jeff came by quickly to determine if there were any issues with our perimeter drainage as we were seeing damp spots in our crawlspace. He found a plugged spot and did a flush of the whole perimeter. He showed me on a camera how all the lines looked from the inside before and after. Very informative.
Friendly, prompt and professional service. Has all the right tools to do the job.

Clement Champigny

Oct 31, 2021 Report

We contacted Jeff regarding a water main problem in our duplex. He answered my text quite promptly and came by on a Sunday to take a look at the problem. By then, the problem had already been fixed by another plumber cie but I really appreciated Jeffs help with further questions which he kindly took his time to answer them. We will certainly consider using his services in the future.
thanks,
Clement