Business Details
14 Years
experience
Emergency
services
Your Trusted Vancouver Plumbing & Heating Partner
Established in 2012, Drips & Drains Plumbing & Heating has built a reputation for delivering reliable, high-quality plumbing and heating solutions across Vancouver and the Lower Mainland. Our team of certified professionals brings decades of combined experience to every project, specializing in residential and commercial installations, repairs, renovations, and 24/7 emergency services. We prioritize customer satisfaction through transparent communication, competitive pricing, and adherence to industry best practices. Backed by a BBB A+ rating, we are fully licensed, bonded, and insured to ensure peace of mind for every client. Our commitment to excellence extends to advanced diagnostics, preventative maintenance, and customized solutions tailored to meet the unique needs of homeowners and businesses alike.From routine inspections to complex system upgrades, we combine technical expertise with a personalized approach to service delivery. Our investment in cutting-edge technology, including drainage camera inspections and backflow testing equipment, ensures accurate diagnostics and long-lasting results. Recognized for our integrity and responsiveness, we have cultivated lasting relationships with clients through consistent delivery of value-driven services. Whether addressing urgent plumbing failures or planning energy-efficient heating upgrades, our team remains dedicated to exceeding expectations while maintaining the highest standards of professionalism.
Services
Plumbing Repairs
Heating Maintenance
Drainage Cleaning
Emergency Services
Backflow Testing
Plumbing Inspections
Heating Installations
Drainage Repairs
Gas Line Services
Plumbing Renovations
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency plumbing and heating services with rapid response times.
- Our team holds industry certifications and decades of combined experience.
- We provide transparent pricing with no hidden fees or unexpected charges.
- We use advanced diagnostic tools like drainage cameras for accurate repairs.
- We guarantee satisfaction through comprehensive inspections and quality workmanship.
Associations and certifications
- BBB A+ Rating
What people say
Top notch service
Professional crew
Stressful situation handled
Highly recommend
Fair pricing
Services
Plumbing Repairs
Our plumbing repair service addresses leaks, clogs, and system failures for residential and commercial properties. We handle emergency burst pipes, toilet malfunctions, and hot water tank replacements with rapid response times. Using advanced diagnostic tools, our certified technicians identify root causes and implement durable solutions while minimizing property disruption.
Heating Maintenance
Regular heating maintenance ensures optimal performance of furnaces, boilers, and heat pumps. Our technicians perform comprehensive inspections, clean components, and calibrate systems to improve efficiency and extend equipment lifespan. This proactive service helps prevent unexpected breakdowns during critical periods while maintaining indoor comfort.
Drainage Cleaning
Professional drainage cleaning removes blockages caused by tree roots, debris, and sediment buildup in sewer and stormwater lines. Our high-pressure jetting and camera inspection technology accurately diagnose issues and restore proper flow. Annual maintenance prevents costly backups and extends the lifespan of underground piping systems.
Emergency Services
Available 24 hours a day, our emergency service responds to urgent plumbing, heating, and drainage crises. From frozen pipes to complete system failures, our rapid response team arrives equipped with specialized tools to stabilize situations and implement permanent fixes. This critical service minimizes property damage and restores functionality quickly.
Backflow Testing
Municipal-mandated backflow prevention testing ensures water supply protection against contamination. Our certified technicians inspect and maintain backflow assemblies in commercial and multi-unit residential buildings, providing documentation for regulatory compliance. Regular testing maintains safe drinking water standards and prevents cross-contamination risks.
People
Ben Wennes
Owner & Operator
Second-generation plumber with Red Seal certification, Ben established Drips & Drains after gaining extensive experience through BCIT training and work with Vancouver's leading plumbing firms. He oversees daily operations and technical standards.
Laurel W.
Office Manager
Managing client communications and service scheduling, Laurel ensures smooth coordination between field technicians and customers while maintaining operational efficiency in administrative processes.
Questions
What areas do you service?
We provide plumbing, heating, and drainage services throughout Vancouver and the Lower Mainland, including emergency response in surrounding communities.
Are you available for emergencies?
Yes, our 24/7 emergency service operates evenings, weekends, and holidays with rapid response times for plumbing, heating, and drainage crises.
What certifications do your technicians hold?
Our team includes Red Seal certified plumbers and gasfitters with ongoing training in modern plumbing systems and safety protocols.
Do you offer inspection services?
We provide comprehensive plumbing and heating inspections with detailed reports, photo documentation, and maintenance recommendations for residential and commercial properties.
How do you handle backflow prevention?
We perform municipal-compliant backflow assembly testing and installations, ensuring water safety standards for commercial buildings and multi-unit residential complexes.
Reviews (6)
Patricia K.
Dec 24, 2021
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We needed emergency service just before the holidays - there was a crack in our main sewage line and our floors and walls were compromised. It was a bit of a miracle, but Drips and Drains had a crew that was in our neighbourhood finishing up another job and they were able to pop in and repair the pipe (which a restoration crew had isolated for them to come in for quick access; the repair would've been a lot more costly and time consuming had this crew not been there to open the drywall and allow photos and videos of the damaged pipe). After communicating on the phone and sharing photos and video
Chris Blasius
Sep 08, 2021
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Drips and Drains were recommended to us by a close colleague and friend and we haven't looked back. Since we purchased our ~110 year old home back in January of 2021 we've used Drips & Drains to replace our drain tile, upgrade our sewer, upgrade our main, and redoing virtually all of the plumbing and heating throughout the house. I will continue to use Drips and Drains for any and all of my plumbing and heating needs, and can't recommend them enough. Ben & Kris as well as there entire team - John, Iain, Rylan, etc. were all great to work with, communicated extremely well, and their professionalism
Sacha Mullen
Aug 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
These guys knew exactly what our plumbing issue was from a phone conversation. They communicated well, were extremely professional and honest and did an amazing job. I would highly recommend and will use them again for future plumbing needs.
Service:Unclog drain
These guys knew exactly what our plumbing issue was from a phone conversation. They communicated well, were extremely professional and honest and did an amazing job. I would highly recommend and will use them again for future plumbing needs.
Service:Unclog drain
Al Nortman
Jul 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I highly recommend this company. I have an apartment building that they have been servicing and have also used them for my home repairs. Our recent repair involved a garburator replacement and kitchen sink caucking in our home, in which Ian, the technician, did a fine job. Again, I highly recommend this company.
Services:Unclog drain,Install faucet,Repair faucet,Repair toilet,Install garbage disposal,Repair pipe,Repair outdoor systems,Find & repair leak
I highly recommend this company. I have an apartment building that they have been servicing and have also used them for my home repairs. Our recent repair involved a garburator replacement and kitchen sink caucking in our home, in which Ian, the technician, did a fine job. Again, I highly recommend this company.
Services:Unclog drain,Install faucet,Repair faucet,Repair toilet,Install garbage disposal,Repair pipe,Repair outdoor systems,Find & repair leak
Brian Higgins
Mar 29, 2021
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Ben and his crew at Drips and Drains were fantastic. We recently had them work in our house to add a water shut off on our main floor. They did a clean job, were very communicative, and provided great insight on work that we will want to address in the years ahead. I would highly recommend them to any one looking for professional work to be done, and know that they are also looking out for your best interests.
R. P.
Feb 10, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Ian was a complete professional who went above and beyond (and then some) to solve all of our plumbing issues. He kept us in the loop, was tidy and responsive, and really went the extra mile to ensure everything worked better than before. So grateful for his service & would definitely recommend.
Service:Unclog drain
Ian was a complete professional who went above and beyond (and then some) to solve all of our plumbing issues. He kept us in the loop, was tidy and responsive, and really went the extra mile to ensure everything worked better than before. So grateful for his service & would definitely recommend.
Service:Unclog drain
