Business Details
18 Years
experience
Emergency
services
Your Trusted Plumbers in Victoria & Sooke
HomeWise Plumbing & Drainage Plumbing & Drainage is a family-owned and operated business established in 2008, serving the Greater Victoria and Sooke regions. Founded by David Topelko, who has over four decades of plumbing expertise, we pride ourselves on delivering award-winning service with a team of certified professionals. Our apprentices have achieved top marks at Camosun College, reflecting our commitment to excellence in trades training. We specialize in residential and commercial plumbing, drainage solutions, gas fitting, renovations, and backflow prevention, using only the highest-quality products.Our mission is to ensure complete customer satisfaction through integrity, transparency, and 24/7 emergency support. Recognized by the BBB Torch Award in 2016 and 2019, we combine decades of experience with innovative solutions to address every plumbing challenge, big or small. Our teams dedication to courteous service, punctuality, and thorough cleanups ensures a stress-free experience for every client.
Services
Plumbing
Drainage
Gas Fitting
Renovations
Backflow Prevention
Emergency Services
Details
- Year established: 2008
Highlights and features
- 10% off labour for first-time clients and seniors.
- 100% satisfaction guarantee with licensed, skilled plumbers.
- 24/7 emergency services for urgent plumbing needs.
- Financing options with no hidden fees or fixed terms.
- Certified backflow prevention specialists on staff.
Associations and certifications
- BBB Torch Award 2016
- BBB Torch Award 2019
What people say
Highly recommend Riley
Professional and courteous
Fixed issue quickly
Top-notch work
100% satisfaction guarantee
Services
Plumbing
HomeWise Plumbing & Drainage offers comprehensive plumbing solutions for residential and commercial properties. Our licensed plumbers handle repairs, installations, and maintenance, including hot water tanks, fixtures, and water main replacements. We prioritize code compliance and use high-quality materials to ensure long-term reliability. Our team provides same-day service and emergency support, minimizing disruptions to your daily routine.
Drainage
We specialize in drainage maintenance, repairs, and installations, including perimeter drains, septic fields, and sewer lines. Our services prevent flooding and blockages, utilizing hydro-jetting and camera inspections for precise diagnostics. Regular maintenance ensures system longevity, while emergency services address urgent issues like backups and leaks, safeguarding your property year-round.
Gas Fitting
HomeWise Plumbing & Drainage provides certified gas fitting services, including appliance installations, line repairs, and tankless water heater maintenance. Our technicians are licensed under the BC Safety Authority, ensuring safe and compliant work. We handle both residential and commercial gas systems, offering emergency repairs and routine inspections to maintain safety and efficiency.
Renovations
From kitchen and bathroom upgrades to full-scale remodels, our team delivers tailored renovation solutions. We handle fixture installations, layout changes, and code-compliant plumbing rough-ins. Our focus on precision and quality ensures seamless integration of new systems, enhancing functionality and value for homeowners and businesses alike.
Backflow Prevention
Certified specialists install and test backflow prevention devices to protect drinking water from contamination. We comply with CRD bylaws for residential and commercial properties, offering annual testing and repairs. Our services ensure regulatory compliance and safeguard public health by maintaining clean water systems.
People
David Topelko
Owner
With over 40 years of plumbing experience, David founded HomeWise Plumbing & Drainage in 2008. He leads with a commitment to honest, affordable service and holds industry certifications. His expertise in residential and commercial plumbing ensures high standards across all projects.
Tianna Topelko
Frontline Manager
Tianna manages client relations and scheduling, ensuring smooth communication. Her professionalism and efficiency streamline service delivery, reflecting HomeWise Plumbing & Drainages dedication to customer-centric operations.
Riley Hoffman
Journeyman Gas Fitter
Riley is renowned for prompt, expert repairs and clear communication. His technical skills and attention to detail resolve complex issues, earning consistent praise from clients for reliability and thoroughness.
Questions
What services does HomeWise Plumbing offer?
We provide plumbing, drainage, gas fitting, renovations, backflow prevention, and 24/7 emergency services for residential and commercial clients in Greater Victoria and Southern Vancouver Island.
Are your plumbers licensed and insured?
Yes, all our plumbers are licensed, bonded, and insured. We maintain certifications for gas fitting and backflow prevention to ensure compliance and safety.
Do you offer emergency services outside regular hours?
Yes, we provide 24/7 emergency plumbing support, including holidays. Call our main line and dial 1 for urgent issues like burst pipes or sewer backups.
What discounts or financing options are available?
We offer 10% off labour for first-time visits and seniors. Financing options with no hidden fees and fixed terms are available for larger projects.
Which areas do you serve?
We serve Greater Victoria, Sooke, Port Renfrew, Duncan, and surrounding areas on Southern Vancouver Island. Contact us for service beyond these regions.
How do backflow prevention services work?
Our certified specialists install and test devices to prevent contaminated water from entering the supply. Annual testing ensures compliance with CRD bylaws for residential and commercial properties.
Reviews (3)
Susan Housel
Nov 25, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I have used their services a number of times on my old house. They were kind, responsive, very capable and professional. I can' say enough how grateful I was after my basement flooded and they came and calmy quickly fixed the sump pump despite being overwhelmed with other work
Services:Drain unblocking,Outdoor system repair,Toilet installation,Boiler installation
I have used their services a number of times on my old house. They were kind, responsive, very capable and professional. I can' say enough how grateful I was after my basement flooded and they came and calmy quickly fixed the sump pump despite being overwhelmed with other work
Services:Drain unblocking,Outdoor system repair,Toilet installation,Boiler installation
Joe Stirling
Dec 23, 2018
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To the person complaining about their water heater, it is not standard practice to install a whole house pressure regulator when replacing a water heater. But I'm sure they offered you that option and clearly you passed on it. Penny wise, dollar foolish. Don't take out your disappointment in your decisions on these guys.
Google User
Oct 13, 2015
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Paid $800 to have my hot water tank replaced 2 years ago. The tank they installed is leaking. I called them and they tried to charge me $39 to come and confirm that it was leaking. I refused. They ended up coming for free and confirmed that it was leaking (!!). I was told that the tank was under warranty and I would only pay for labour. It costed me another $500 to have it replaced. They argued that I was "lucky" to get the new tank for free, because there was no pressure regulator installed. The reason why there was no pressure regulator installed is because they failed to install one in the first
