Rather Be Plumbing

Business Details

Emergency

services

Trusted Plumbing & Heating Services in Victoria, BC

We are a family-owned plumbing company deeply invested in our community, committed to delivering exceptional service and craftsmanship. With over a decade of experience, our team of Red Seal-certified plumbers provides 24/7 emergency services across Greater Victoria, from Sooke to Sidney. Our mission focuses on building trust through transparent communication, personalized solutions, and adherence to the highest industry standards. We specialize in comprehensive plumbing and heating solutions, including drain cleaning, water heater installations, and bathroom renovations. Backed by a 5-star rating and over 300 Google reviews, we prioritize customer satisfaction and community well-being.

Our No Contact safety protocol ensures service continuity during challenging times while maintaining health safeguards. Recognized as a top-rated provider for three consecutive years, we combine technical expertise with a commitment to local needs. Every project reflects our belief in word-of-mouth excellence through reliable, high-quality workmanship. Our team's extensive training and investment in modern equipment enable efficient problem-solving for residential and strata properties alike.

Services

Drain Cleaning Water Heater Service Boiler Repair Bathroom Renovation Toilet Repair Furnace Repair Drain Tile Installation Camera Inspection Sump Pump Service Gas Line Repair

Highlights and features

We operate 24/7 with certified emergency plumbing technicians
Our team consists of Red Seal-certified professionals
Recognized as top 3 plumbing service in Victoria for three years
We implement enhanced safety protocols during public health crises
Family-owned business with deep community connections

Associations and certifications

Red Seal Plumbers

What people say

5 Star Rating Top 3 for three years Red Seal Plumbers Great service Friendly professionals

Website

Update Listing

Services

Drain Cleaning

Our professional drain cleaning service removes blockages and buildup using advanced hydro jetting technology. We handle residential and commercial drain systems, preventing future clogs through thorough pipe inspections. Customers benefit from improved water flow and reduced risk of plumbing emergencies.

Water Heater Service

We provide comprehensive water heater maintenance, repair, and installation services for both traditional tank and tankless systems. Our technicians diagnose heating issues, replace faulty components, and ensure optimal energy efficiency. Regular servicing extends equipment lifespan and maintains consistent hot water supply.

Bathroom Renovation

Our bathroom renovation service includes complete plumbing system overhauls, fixture installations, and layout modifications. We handle pipe replacement, waterproofing, and code-compliant installations while minimizing disruption to homeowners. Projects enhance both functionality and property value through modern, efficient systems.

Boiler Repair

We service and repair residential and commercial boiler systems, addressing leaks, pressure issues, and efficiency problems. Our technicians perform safety checks, component replacements, and system optimizations. Regular maintenance ensures reliable heating performance and reduces energy costs during Victoria's colder months.

Camera Inspection

Our camera inspection service identifies hidden pipe issues using specialized waterproof cameras. We detect cracks, root intrusions, and blockages without destructive digging. This non-invasive diagnostic method enables precise repair planning and cost-effective solutions for sewer and drain line problems.

Questions

Are you available for emergency plumbing services?

Yes, we provide 24/7 emergency plumbing services across Greater Victoria with certified technicians on call at all times.

What areas do you service?

We serve all of Greater Victoria from Sooke to Sidney, including residential and strata properties in Victoria's core and surrounding communities.

Do you offer virtual estimates?

Yes, we provide virtual estimates during public health restrictions using video calls to assess requirements and provide accurate cost projections.

Are your plumbers certified?

All our technicians are Red Seal-certified professionals with current industry training and safety certifications required for plumbing work in BC.

What plumbing services do you offer?

We handle all residential and commercial plumbing needs including drain cleaning, water heater service, bathroom renovations, boiler repairs, and emergency leak detection.

Reviews (6)

Write a Review

Paul Skilton

Jan 15, 2022 Report

Excellent service. Had them come out a couple times - once to help clear out a clogged sewer line, and another to investigate other potential issues in our line. Wouldn't hesitate to contact them again, they are now our go-to for plumbing services. Responsive, on time, professional, and did a great job.

Geri Dickson

Jan 13, 2022 Report

I contacted Rather Be Plumbing to come and fix what the previous plumber had destroyed. They completed the job in one hour (which the other dummy took eight to mess up). We asked them to return the following week to take care of other plumbing issues. This time Brandon was quite creative in adapting parts to fix the problem. We'll also have them return to take care of perimeter drains in the near future. I would highly recommend Rather Be Plumbing. They are professional, prompt and polite,. Two Thumbs Up for sure.

JJoy

Jan 01, 2022 Report

Hi Sara and everyone at Rather Be Plumbing,
I had a good experience over-all with Brandon -- he was friendly and to-the-job! He got my bathroom sink unplugged, and showed me there are roots causing some blockage (I took a photo of the part of the snake that emerged with small roots tangled around it), and though I don't want investigation at present (will have to hold off until next year, budget-wise), I'm glad, for now, the sink is draining well. The ONLY thing that was an issue for me was that I expected the plumber to show up wearing a mask. When I asked him if he could wear a mask, he was

Joanne Cumberland

Nov 30, 2021 Report

My contractor recommended Rather Be Plumbing in the Summer. They did such a good job that first time around (finding a blockage in the sewer system), I have since hired them to repair a leak and change three hot water tanks (residence and two rental units). They are very prompt and efficient. Sara, their office admin person, seems to be able to materialize plumbers out of thin air when there is an emergency (and when else do you call a plumber!). I HIGHLY recommend them.

Janice Storey

Nov 14, 2021 Report

I phoned Rather be Plumbing early today and spoke with a very nice lady about my drain blockage situation in my tenant's suite. She said she would try to fit me in today and around 2pm Jace arrived and thoroughly checked out the bathroom drains and explained the steps needed to fix the problem. He was very pleasant to deal with and the price was much cheaper than I expected. I will definitely be calling them again with any future plumbing needs.

Susan Kurushima

Oct 29, 2021 Report

Sarah was very helpful on the phone and fit us in for a call on a busy day in a storm when we thought we had a plumbing emergency. Paulie came out quickly and tried to figure out where the water was coming from. He was knowledgeable about the on demand heating system and suggested some improvements. Although we still dont know where the water came from ( roof , water pipe or heating)we can use the water and we have heat and will leave the ceiling open until we can figure it out. We will definitely use them again.