Business Details
21 Years
experience
Emergency
services
Trusted Plumbing & Heating Solutions in Embrun
Founded in 2005, Bertrand Plumbing has established itself as a trusted provider of comprehensive residential and commercial plumbing, electrical, heating, ventilation, air conditioning, and water treatment services. Our team of qualified professionals brings expertise and dedication to every project, ensuring reliable solutions tailored to client needs. We prioritize employee well-being to deliver exceptional customer care, supported by partnerships with reputable suppliers and industry certifications.Committed to community engagement, we contribute to local causes and organizations, reflecting our values of authenticity and honesty. With a focus on quality installations, maintenance, and emergency services, we serve Embrun and surrounding areas, offering financing options and customized proposals to meet diverse requirements.
Services
Electrical
Plumbing
Ductwork
Radiant Flooring
Water Treatment
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency plumbing and HVAC services.
- Our team holds certifications from ECRA/ESA and TSSA.
- We provide financing options for large-scale projects.
- We use quality products from trusted industry suppliers.
- Our experts handle residential and commercial installations.
Associations and certifications
- ECRA / ESA licence #7013929
- TSSA Registration #fs r000076639941
Services
Plumbing
We provide comprehensive residential and commercial plumbing solutions including repairs, installations, and maintenance. Our certified technicians handle water heaters, leak detection, fixture installations, and renovations using high-quality materials. With 24/7 emergency availability, we ensure prompt resolution of urgent issues while maintaining long-term system reliability through preventative maintenance programs.
HVAC
Our HVAC services cover installation, repair, and maintenance of heating and air conditioning systems. Specializing in high-efficiency furnaces, water heaters, and ductless systems, we optimize indoor comfort while reducing energy costs. Seasonal maintenance checks identify potential issues before they escalate, ensuring system longevity and peak performance for both residential and commercial properties.
Electrical
From basic repairs to complex installations, our licensed electricians handle all electrical needs. We specialize in panel upgrades, generator installations, and low-voltage systems for residential and commercial clients. Emergency electrical services address urgent safety concerns, while our preventative maintenance ensures compliance with safety standards and extends equipment lifespan through regular inspections.
Water Treatment
We offer customized water treatment solutions for residential and commercial properties, including water softeners and filtration systems. Our experts assess water quality to recommend appropriate purification methods, ensuring safe drinking water and protecting plumbing infrastructure from mineral buildup. Commercial systems are designed to meet specific industry requirements while maintaining regulatory compliance and operational efficiency.
Radiant Flooring
Our radiant floor heating installations provide energy-efficient warmth for residential and commercial spaces. By embedding heating elements beneath flooring surfaces, we create comfortable environments while reducing energy consumption. The system's design ensures even heat distribution, with options for new constructions or retrofits, offering long-term cost savings through improved thermal efficiency and reduced HVAC workload.
People
Martin Bertrand
President
Leading Bertrand Plumbing since its founding in 2005, Martin Bertrand oversees operations and strategic direction. With decades of industry experience, he ensures service excellence while maintaining the company's commitment to community involvement and customer satisfaction through continuous quality improvements and team development initiatives.
Roxanne Bertrand
Vice President
As Vice President, Roxanne Bertrand manages administrative operations and client relations. Her leadership focuses on maintaining high service standards while coordinating community engagement efforts. With extensive industry knowledge, she plays a key role in ensuring operational efficiency and customer satisfaction across all service departments.
Kristian Longtin
Residential Project Manager
Kristian Longtin coordinates residential projects, ensuring timely execution and quality control. His expertise in project management optimizes resource allocation for home improvement initiatives. Recognized for community contributions, he brings practical experience to residential system installations while maintaining client communication throughout project lifecycles.
Yanick Lalonde
Electrical Project Manager
Yanick Lalonde leads electrical service operations with specialized expertise in complex installations. He manages electrical project timelines and quality assurance, ensuring compliance with safety regulations. His technical leadership extends to training initiatives that maintain team proficiency in evolving electrical systems and technologies.
Jean-Pierre Lepage
Residential Project Coordinator
Jean-Pierre Lepage manages residential service requests and project scheduling. His role ensures efficient coordination between clients and technical teams. With hands-on experience in residential systems, he provides practical guidance for home improvement projects while maintaining service quality standards through effective workflow management.
Questions
What services does Bertrand Plumbing & Heating offer?
We provide plumbing, electrical, HVAC, ductwork, radiant flooring, and water treatment services for residential and commercial clients.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and heating services for urgent situations.
Are financing options available?
Yes, we offer financing for large projects. Contact us for specific terms and eligibility.
What areas do you serve?
We serve Embrun, Russell, Cornwall, Brockville, Prescott, and surrounding Eastern Ontario regions.
What certifications do your technicians hold?
Our team holds ECRA/ESA electrical and TSSA plumbing certifications for professional compliance.
How can I request a service?
Contact us via phone at 613.443.3090 or use our online form for service requests and proposals.
Reviews (6)
Helene Godard
Jan 21, 2022
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Positive:Professionalism,Punctuality,Responsiveness
Richard Legault was good and on time. Did a good job.was very meticulous. I was impressed. Thank you Bertrand Plumbinggood services.
Service:Leak investigation and repair
Richard Legault was good and on time. Did a good job.was very meticulous. I was impressed. Thank you Bertrand Plumbinggood services.
Service:Leak investigation and repair
Jean-Francois Prevost
Dec 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I had an emergency call outside of business hours. The response was prompt and very professional. Repairs to the heating system were done rapidly and efficiently. Very happy with Bertrand P and H
Services:Installation,Heating maintenance
I had an emergency call outside of business hours. The response was prompt and very professional. Repairs to the heating system were done rapidly and efficiently. Very happy with Bertrand P and H
Services:Installation,Heating maintenance
Chris Martin
Dec 21, 2021
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We just finished an extensive addition on our home(New master, walk-in and master-bath). Martin and his team were awesome to deal with. Martin gave us recommendations on what would be the best heating/cooling system as we were looking for efficient yet functional. We are really happy with the products. We also had Martin's team install all the plumbing.
Francis was supper courteous and professional, he is a great asset to the Bertrand team. I will continue to use and recommend Bertrand heating and plumbing to all as we had a great experience.
Francis was supper courteous and professional, he is a great asset to the Bertrand team. I will continue to use and recommend Bertrand heating and plumbing to all as we had a great experience.
Richard L.
Nov 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very satisfied with product and installation. Everything was done perfectly. Would highly recommend Bertrand Plumbing & Heating Inc.
Service:Installation
Very satisfied with product and installation. Everything was done perfectly. Would highly recommend Bertrand Plumbing & Heating Inc.
Service:Installation
Anie Marcotte Racette
Nov 11, 2021
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Positive:Professionalism,Quality,Responsiveness
Bertrand Plumbing is an excellent company that goes above and beyond. No other company compares with their services. Thank you very much Bertrand Plumbing.
Service:Installation
Bertrand Plumbing is an excellent company that goes above and beyond. No other company compares with their services. Thank you very much Bertrand Plumbing.
Service:Installation
Kurt Patrick
Oct 22, 2021
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Positive:Professionalism,Quality,Responsiveness
Office receptionists was very polite and helpful. The plumber who came to disconnect the Water softener assembly was pleasant, and professional. He told me exactly what and how he was going to do the job. Also he was going to check to see if some younger guys from Bertrand would be able to come and remove the equipment. Outstanding!
Office receptionists was very polite and helpful. The plumber who came to disconnect the Water softener assembly was pleasant, and professional. He told me exactly what and how he was going to do the job. Also he was going to check to see if some younger guys from Bertrand would be able to come and remove the equipment. Outstanding!
