Business Details
Emergency
services
Your Trusted Ottawa HVAC Partner for Heating & Cooling Solutions
Dion Comfort has been serving Ottawa's heating, ventilation, and air conditioning needs since 2025. Our team of certified professionals brings decades of combined experience in residential and commercial HVAC solutions, including furnace installations, air conditioning repairs, heat pump maintenance, and emergency services. We prioritize customer satisfaction through competitive pricing, transparent communication, and a commitment to using industry-leading Rheem products. Our technicians undergo rigorous training to ensure technical expertise while maintaining a friendly, service-oriented approach.With 24/7 emergency availability and a focus on energy-efficient solutions, we help clients maintain comfort year-round. Customer testimonials consistently highlight our punctuality, professionalism, and ability to deliver cost-effective solutions without compromising quality. We serve Ottawa and surrounding areas including Gloucester, Kanata, and Orleans.
Services
Furnace Installation
Air Conditioning Repair
Heat Pump Services
Water Heater Replacement
Fireplace Installation
Plumbing Services
Commercial HVAC
Emergency HVAC
Highlights and features
- 24/7 emergency HVAC service available
- Certified professionals with industry-leading expertise
- Competitive pricing with transparent estimates
- Rheem Pro Partner for premium equipment access
- Consistently praised for punctuality and professionalism
Associations and certifications
- Rheem Pro Partner
What people say
Punctual and courteous
Professional and recommended less expensive option
Arrived promptly within appointment window
Cleaned up before leaving
Shout out for extra work at no cost
Services
Furnace Installation
Our certified technicians specialize in high-efficiency gas furnace installations for Ottawa's climate. We offer ENERGY STAR-rated models with AFUE ratings of 90% or higher, including two-stage and variable-speed options. Our installations include system optimization and warranty registration, ensuring reliable winter performance while reducing energy costs through improved efficiency.
Air Conditioning
We provide central air conditioning and ductless mini-split installations with energy-efficient options. Our team ensures proper sizing and installation for optimal cooling performance. We also offer maintenance plans that include coil cleaning, refrigerant checks, and system diagnostics to maintain efficiency and extend equipment lifespan in Ottawa's hot summers.
Heat Pumps
Our cold-climate heat pump installations provide year-round comfort by transferring heat rather than generating it. We offer models eligible for Ontario rebates up to $12,000. Our technicians ensure proper installation and provide maintenance services to maintain efficiency, including coil cleaning and refrigerant level checks for both heating and cooling cycles.
Water Heaters
We install and repair both tank and tankless water heaters with energy-efficient options. Our technicians handle gas and electric models, including boiler systems. We offer maintenance services to prevent sediment buildup and ensure optimal performance, with emergency repair availability for urgent hot water needs.
Commercial HVAC
Our commercial division handles HVAC installations and maintenance for Ottawa businesses. Services include system audits, preventive maintenance plans, and emergency repairs with minimal operational disruption. We work with restaurants, offices, and retail spaces to ensure climate control solutions that meet commercial requirements and energy efficiency standards.
People
Frank Dion
Owner
With over 20 years in the HVAC industry, Frank leads Dion Comfort's team of technicians while maintaining hands-on involvement in client relations and service quality oversight.
Justin B
Sales
Our lead sales consultant specializes in recommending cost-effective HVAC solutions, prioritizing client needs over upselling unnecessary features while maintaining technical expertise.
Dee
Administration
Handling client communications and scheduling, Dee ensures smooth coordination between technicians and customers while maintaining detailed service records.
Eric
HVAC Technician
Certified technician with expertise in furnace diagnostics and repairs, known for thorough explanations of service requirements and meticulous cleanup after each job.
Alex
HVAC Technician
Experienced installer with specialization in heat pump systems, ensuring proper configuration for Ottawa's climate conditions while maintaining clear client communication.
Questions
What HVAC services does Dion Comfort offer in Ottawa?
We provide furnace installations, air conditioning repairs, heat pump maintenance, water heater replacements, fireplace services, plumbing solutions, and commercial HVAC systems across the region.
Do you offer 24/7 emergency HVAC service?
Yes, our team provides 24/7 emergency repairs for furnaces, air conditioners, water heaters, and other HVAC systems throughout Ottawa.
How often should HVAC systems be serviced?
We recommend annual furnace maintenance in fall and air conditioner servicing in spring to ensure optimal performance and longevity.
Are heat pumps efficient in Ottawa's climate?
Modern cold-climate heat pumps operate efficiently even at -25°C, offering energy savings of up to 50% compared to traditional systems when properly maintained.
What payment methods do you accept?
We accept major credit cards, debit payments, and electronic transfers. Financing options may be available for specific energy-efficient upgrades.
Do you offer commercial HVAC maintenance plans?
Yes, we provide customized preventive maintenance agreements for businesses including quarterly inspections, priority emergency service, and system performance reports.
Reviews (5)
Mark De Luca
Jan 12, 2022
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Between Dee's sincere and personable demeaner and Adam's quality service, I cannot be happier. Dee was great all the way through and Adam was unbelievably kind and sincere, not to mention extremely knowledgeable about his craft. A nightmarish scenario for me was resolved by Adam in virtually no time.
SIX STARS! Thank you Dion Comfort!
SIX STARS! Thank you Dion Comfort!
Heidi Teichroeb
Jan 11, 2022
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Wow! Amazing team-had our furnace back up and running as soon as they could locate the part. They were fast, efficient and respectful. They even loaned us a portable heater (its still here btw - lol). Thank you Frank!
Shane Correy
Dec 20, 2021
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The service afforded to us as new home owners (facing a modest heating emergency) by that of Dion Comfort and specifically the controller (Dee) and onsite technician (Malcolm) was beyond superb. I caught myself thinking on multiple occasions throughout our emergency request and fulfillment thereafter how incredibly proactive, transparent, efficient and effective these representatives of Dion Comfort were and the level of genuine care put forth in our favour. We entered this nightmare scenario on edge, anxious and perplexed. Dee and team were able to provide us with peace of mind nearly immediately
Mark Gwozdecky
Oct 10, 2021
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I use Dion Home Comfort every year because they installed my HVAC and are prompt, honest and efficient. Adam is my maintenance guy and he is all of the above but also courteous and friendly.
Service:HVAC maintenance
Service:HVAC maintenance
Andre Charette
Sep 29, 2021
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Positive:Professionalism,Responsiveness
We replaced both our A/C and furnace with them. Their pricing was fair and they provided an excellent service. Dee and the technicians are friendly and courteous. We would definitely recommend them.
Services:Install heating system,Install AC
We replaced both our A/C and furnace with them. Their pricing was fair and they provided an excellent service. Dee and the technicians are friendly and courteous. We would definitely recommend them.
Services:Install heating system,Install AC
