Pro-Active Heating & Air Conditioning

Business Details

32 Years

experience

Emergency

services

Trusted HVAC Services in Ancaster

Pro-Active Heating & Air Conditioning has been serving the Hamilton community since 1994, specializing in residential heating and air conditioning solutions. Our locally owned and operated business is built on referrals, reflecting our commitment to quality service and customer satisfaction. We are fully insured and TSSA certified, ensuring all work meets industry standards. Our team of licensed gas fitters and refrigeration technicians delivers expert installations, repairs, and maintenance for natural gas furnaces, air conditioners, and indoor air quality systems. We prioritize energy efficiency, offering Lennox products with high AFUE ratings to reduce utility costs while maintaining comfort. Our proactive approach includes processing government, utility, and manufacturer rebates to maximize savings for clients.

We emphasize safety, reliability, and transparency, providing 24/7 emergency service and annual maintenance plans to extend equipment lifespan. Customer testimonials highlight decades of trust, with clients praising our prompt service and technical expertise. Our focus on education helps homeowners make informed decisions about system upgrades, emphasizing long-term savings and safety. We guarantee 10-year parts and labor warranties with maintenance agreements, underscoring confidence in our workmanship. Pro-Active remains dedicated to innovation, offering cutting-edge solutions like Lennox's Precise Comfort technology for precise temperature control. Our mission is to ensure indoor comfort year-round while maintaining ethical business practices and community trust.

Services

Heating Installation Air Conditioning Repair Indoor Air Quality Maintenance Plans Emergency HVAC Service

Details

Year established: 1994

Highlights and features

Locally owned since 1994 with proven expertise in residential HVAC systems
TSSA-certified technicians ensure code-compliant installations and repairs
Offering Lennox's most energy-efficient heating and cooling products
24/7 emergency service for urgent heating and cooling needs
Process government/utility rebates to reduce installation costs

Associations and certifications

TSSA Certified

What people say

Satisfied Client Quiet performance No heat situation handled

Website

Update Listing

Services

Heating Installation

We specialize in installing high-efficiency natural gas furnaces with AFUE ratings up to 98%. Our Lennox systems reduce energy consumption while maintaining optimal indoor comfort. Technicians assess home requirements to recommend appropriately sized units, ensuring proper heat distribution and energy savings. All installations include processing available rebates to offset costs.

Air Conditioning Repair

Our certified technicians diagnose and repair all makes and models of residential air conditioning systems. Services include compressor checks, refrigerant level adjustments, and ductwork inspections. We identify efficiency issues caused by improper sizing or installation while offering 24/7 emergency service for urgent cooling needs during peak summer months.

Indoor Air Quality

We install advanced air filtration systems that integrate with existing HVAC equipment. Solutions include HEPA filters and MERV-rated systems to remove allergens and airborne particles. Our assessments consider household sensitivities to recommend appropriate filtration levels, improving respiratory health while maintaining system efficiency through clean air filters.

Questions

What HVAC services do you offer in Hamilton?

We provide furnace and air conditioner installations, repairs, and maintenance, plus indoor air quality solutions for residential properties.

Are your technicians certified?

All our technicians are TSSA-certified with expertise in Lennox systems and other major HVAC brands.

Do you offer emergency HVAC service?

Yes, we provide 24/7 emergency service for urgent heating and cooling system failures.

Can you help with energy rebates?

We process all available government, utility, and manufacturer rebates to reduce installation costs.

What maintenance plans are available?

Our annual maintenance agreements cover both heating and cooling systems with priority service scheduling.

Reviews (5)

Write a Review

Andrew Simons

Sep 26, 2021 Report

UPDATE: Backstory - another company came in to look at why my furnace wasn't working, they charged $100 for the visit, quoted $2000 for a part and $4400 for a new furnace. After that I called Mike in to take a look. He came in and immediately noticed a hose was disconnected. Reconnected it and the furnace fire right up. He didn't charge me for the visit. It was very personable and I would hands down hire him again. Original Review: I didn't end up needing Mike to come by as the problem was (fingers crossed) very simple but Mike responded to my evening email within the hour and was able to come

Keith Hamilton

May 31, 2021 Report

Critical:Professionalism
He quoted me a good price too disconnect my A/C and then significantly increased it after the work was complete. Very disappointing. He apparently did not properly drain the freon from the system as required and then charged me extra to fill it back up. I won't be using them again.
Service:HVAC maintenance

Joanne Currie

Jul 10, 2020 Report

Can't say enough about the incredible service I received in the summer to fix my AC, called at 10am on a Friday when it was 40 plus with the humidity, they said they would do whatever they could to come that day as you can imagine how busy they are in extreme heat conditions...and they did at 4:45, issue identified and corrected by 5:15....I would highly recommend them

Emily D.

Oct 13, 2019 Report

I emailed ProActive in the middle of the night about a broken furnace, and Mike responded first thing in the morning. He was able to fix my furnace the same morning, within 20 minutes. Cost me a fraction of what I was expecting! I don't think I was crazy lucky; Mike is just THAT good! He was communicative, honest, helpful, educational, and sincerely cared about my comfort. Thank you, Mike!

Darlene Coppolino

Jan 03, 2019 Report

I can't give enough thanks to Mike at Pro-Active for his service fixing our a/c on the hottest day of the year so far and Canada Day as well. Since it was the long weekend, we were concerned our call would go directly to voice mail, but Mike answered and our repair was completed in under 2 hrs. A family member was suffering with a migraine at the time and having a cool house again was much appreciated. We highly recommend Pro-Active. Thanks again, Mike.