PCS of Niagara

Business Details

36 Years

experience

Emergency

services

Professional Carpet & Rug Cleaning Niagara

PCS of Niagara has been dedicated to delivering high-quality cleaning solutions since 1990, prioritizing the health of homes and businesses across Niagara. Our team of professionals specializes in carpet and upholstery cleaning, area rug care, tile and stone restoration, and custom rug design, all supported by a 200% satisfaction guarantee. With decades of combined experience, we employ advanced techniques like the PowerRinse Cleaning System and UltraFast Drying Technology to ensure thorough, efficient service.

Our commitment to ethical practices and customer-centric values has earned us a trusted reputation, reflected in over 200 five-star reviews. We continuously invest in training and technology to maintain industry leadership while offering personalized service tailored to each client's unique needs.

Services

Carpet Cleaning Upholstery Cleaning Area Rug Repair Tile Restoration Commercial Cleaning Custom Rug Design Carpet Protection Emergency Cleaning Rug Drying Fringe Repair

Details

Year established: 1990

Highlights and features

We offer 30+ years of specialized carpet cleaning expertise in Niagara
Our PowerRinse System removes all cleaning residues for fresher results
UltraFast Drying Technology leaves carpets dry in minutes, not days
200% satisfaction guarantee with free re-cleaning or refund options
ProCap+ Encapsulation provides commercial-grade cleaning with 30-minute drying

What people say

Professional and efficient Excellent results Highly recommend Spotless clinic Dramatic improvement

Website

Update Listing

Services

Carpet Cleaning

Our 12-step Healthy Home Cleaning Process combines dry soil removal, eco-friendly pre-sprays, and hot water extraction to deep-clean carpets while preserving fiber integrity. Using soft water and patented PowerRinse technology, we remove all residues for faster drying and longer-lasting results. Commercial clients benefit from our exclusive ProCap+ Encapsulation system that allows 30-minute drying times with no sticky residues left behind.

Area Rug Repair

Specializing in both machine-made and handcrafted rugs, we offer binding, serging, cutting, and custom design services. Our in-plant facility handles delicate wool, silk, and tribal rugs with a nine-step cleaning process including controlled drying and fringe restoration. We also manufacture custom ColorStar Impressions HD Logo Mats for commercial clients requiring branded entryway solutions.

Upholstery Cleaning

Using gentle yet effective cleaning solutions, we restore upholstered furniture through careful inspection, spot testing, and specialized extraction techniques. Our process protects fabric integrity while removing embedded soils and allergens. Clients receive Maxim Protector application to extend cleanliness and a complimentary five-point vacuum check for ongoing maintenance.

Commercial Cleaning

Our ProCap+ Encapsulation system provides low-moisture commercial carpet cleaning with 30-minute drying times. This quiet, secure method eliminates business interruptions while preventing recurring stains through crystallizing polymer technology. We service entire facilities with minimal disruption, using planetary gear systems that maintain carpet pile integrity during deep cleaning cycles.

Tile Restoration

We remove embedded grime from tile and natural stone surfaces using pH-balanced solutions that restore original luster without damaging sealants. Our technicians address both aesthetic concerns and health hazards by eliminating mold spores and allergens trapped in porous surfaces, followed by protective treatments to maintain results longer.

People

Enrique Malpica

President

New owner since 2021 committed to continuing 30-year legacy of customer-centric service while maintaining high professional standards established by previous owners.

Annette Marchionda

Founder

Co-founder with 30+ years experience in ethical service provision, known for hands-on approach and establishing company's value-driven business model focused on client needs.

Len Hume

Founder

Co-founder who built company's reputation through personalized service delivery and commitment to quality over three decades of operation in Niagara region.

Questions

What areas do you service?

We serve Niagara and St. Catharines, Ontario with both residential and commercial cleaning solutions.

Do you offer emergency cleaning services?

Yes, we provide 24/7 emergency assistance for urgent cleaning needs including water damage.

What cleaning methods do you use?

We use Hot Water Extraction, PowerRinse System, UltraFast Drying, and ProCap+ Encapsulation technologies.

Are your technicians certified?

Our team undergoes extensive training in advanced cleaning techniques and equipment operation.

Do you guarantee your work?

We offer a 200% satisfaction guarantee covering free re-cleaning or full refunds if unsatisfied.

How long does carpet cleaning take?

Most residential jobs complete in 1-3 hours with UltraFast Drying leaving carpets ready immediately.

Reviews (4)

Write a Review

Cody Seguin

Feb 02, 2022 Report

We cant even begin to say how amazing PCS is. We live in a 1960s house that, over the years, housed 3 families then became a boarding house then we starts renting 6 years ago. The pink carpet that has been stained with everything from coffee, dog pee, food, babies to body fluids from an emergency home birth. In under 2 hours our whole living room was given a new lease on life. I cant wait to get the rest of the house done. 100/10

David Thompson

Jan 18, 2022 Report

You should be ashamed of yourselves! The owner themselves gossiping about how nasty a customer was and was disgusted to even attempt cleaning the carpet ! Wow what? This is the business youre in and shame on you for being unprofessional and rude!
Update to your reply**
The think old lady and the espanol younger fellow are the two who Im speaking of ! They chat very loud and ill of customers who keep them in business. Shame.

Jane Marshall

Nov 28, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Did a very good cleaning and refurbishment of my rugs. They suggested a service (binding) and invited me to the showroom to see samples and choose a colour. Very, very pleased with the results and the professionalism of the entire team.
Services:Clean area rugs,Remove pet stains & odors

Dr. Albert Scales

Oct 25, 2021 Report

Running a health clinic during these difficult times means keeping everything clean and sanitary. PCS Niagara did a wonderful job getting our carpets extra clean so that our patients love coming to a professional looking clinic that is up to date and spotless. Thank you for your prompt service and paying attention to the little details that make a job done right.