Business Details
32 Years
experience
Your Trusted Flooring Partner in Kelowna, BC
Established in 1994, Small's Tile & Stone has grown from a tile installation service to a premier flooring destination in British Columbia. Our journey began with a commitment to quality and customer satisfaction, which led to the opening of our first offices in 2000 and a dedicated tile showroom in 2003. By 2012, we expanded into a 20,000-square-foot full-service showroom and distribution center, offering the largest selection of flooring between Calgary and Vancouver. Our team of design specialists works one-on-one with clients to create tailored solutions that balance aesthetics and budget.We pride ourselves on staying at the forefront of flooring innovations, from luxury vinyl to handcrafted tile, while maintaining a focus on community relationships. Our inventory includes thousands of square feet of in-stock products, ensuring quick project turnaround without compromising quality. For over two decades, Carey and Shelley Small have built a legacy rooted in trust, expertise, and a passion for transforming spaces. We believe flooring is more than a productit's an opportunity to bring design visions to life with integrity and personalized service.
Services
Carpet Installation
Hardwood Flooring
Laminate Solutions
Tile Showroom
Resilient Flooring
Vinyl Plank Sales
Cork Flooring
Luxury Vinyl Tile
Flooring Repair
Design Consultations
Details
- Year established: 1994
Highlights and features
- We offer the largest flooring selection between Calgary and Vancouver.
- Our design specialists provide personalized, one-on-one project consultations.
- We maintain thousands of square feet of in-stock inventory for immediate projects.
- Decades of experience in residential and commercial flooring solutions.
- We prioritize community relationships and long-term client satisfaction.
Services
Carpet Installation
We provide premium carpet installation services tailored to busy households. Our offerings include soft, durable fibers from top brands like Shaw and Mohawk, designed for comfort and longevity. With options for living rooms, bedrooms, and high-traffic areas, we ensure your carpet meets both aesthetic and functional needs while maintaining indoor air quality through low-VOC materials.
Hardwood Flooring
Our hardwood flooring solutions combine timeless beauty with modern durability. We offer solid and engineered options in maple, oak, and exotic species, featuring hand-scraped and distressed finishes. Backed by Armstrong and Mirage brands, our installations enhance home value while providing expert guidance on humidity control and maintenance for lasting performance.
Tile Showroom
As Kelowna's largest tile destination, we showcase ceramic, porcelain, and natural stone from global brands like Daltile and American Olean. Our Evolution line offers custom designs for kitchens, bathrooms, and outdoor spaces. Expert installation services ensure precise layouts, while our team advises on PEI ratings and grout sealing for long-term durability.
Resilient Flooring
We specialize in luxury vinyl tile and plank flooring with commercial-grade durability for residential use. Brands like Torlys and Shaw deliver wood-like aesthetics with water-resistant properties ideal for entryways and kitchens. Our team provides detailed cleaning guidance and product warranties to maintain your floor's appearance for years.
Design Consultations
Our design specialists offer personalized consultations to align flooring choices with your vision and budget. From selecting fiber types for carpets to evaluating Janka hardness ratings for hardwood, we provide technical expertise and sample comparisons. This service ensures informed decisions tailored to your home's unique requirements and lifestyle needs.
People
Carey Small
Co-Founder
With over 25 years in the flooring industry, Carey Small has built a reputation for innovation and community engagement. His leadership focuses on sourcing cutting-edge products while maintaining personalized customer service.
Shelley Small
Co-Founder
Shelley Small brings decades of design expertise to Small's Tile & Stone. She specializes in helping clients visualize spaces through material selection, emphasizing sustainability and long-term value in every project.
Questions
What types of flooring do you carry?
We offer tile, hardwood, carpet, laminate, and resilient flooring including luxury vinyl. Our inventory includes brands like Shaw, Mirage, and our exclusive Evolution tile line.
Do you provide installation services?
Yes, we offer professional installation for all flooring types, including complex tile layouts and hardwood refinishing, performed by experienced technicians.
Can I get flooring advice before purchasing?
Our design specialists provide free consultations to help select materials based on durability, aesthetics, and budget, with sample comparisons available in-store.
Are eco-friendly options available?
Yes, we carry low-VOC carpets, sustainably harvested hardwood, and cork flooring. Many products feature recycled content or renewable sourcing.
What are your showroom hours?
Our Kelowna showroom is open Monday-Friday, 9am-5pm. Appointments outside these hours can be arranged by contacting us directly.
Do you service commercial projects?
Yes, we supply and install flooring for commercial spaces, offering durable solutions like high-traffic-rated tile and resilient vinyl with bulk pricing options.
Reviews (7)
Juan Lopez
May 25, 2021
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I rarely write reviews, but I thought the Small's team deserved one. I built a new house and throughout the process had nothing but the best service I could expect to receive. Professional, courteous and patient, Carey and Sam were both A+ to work with. Being experts in what they do, we took their advice on a few items we couldn't quite narrow down ourselves. We're really happy we listened to their advice, because they totally nailed it and our new house looks amazing. Thanks again!
MaGyver Macgyver
May 03, 2021
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Entering the store, I was impressed with the selection and quality. Shelly helped us select flooring samples. The laminate samples we took home had three different colours and we settled on one and ordered. What I discovered later was that the three samples were not the same. One had a finish that rolled over the edge making it look more authentic. One was waterproof versus water resistant. The flooring planks came in different lengths. Had the differences been explained, we would have selected the longest board, roll over colour and waterproof. The flooring arrived weeks later and we picked it
Jay Van Ginneken
Mar 13, 2021
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I originally left a not-very-nice review here. There were struggles to get Smalls to complete our job. I am pleased to say that they immediately reached out and have made things right. I can't leave a perfect 5-star review due to the long delays and frustrations.. BUT, because the finished result is all that we asked for, Smalls deserves 4-stars. Thanks!
Paulina Rojas
Jan 24, 2021
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Sam is the best! He will help you with your project. He is really knowledge. He is focus on helping you find the perfect tile. If you are looking for an AMAZING customer service. definitely this store is the best in town!
Ifraz Khan
Aug 20, 2020
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We visited Smalls on a Saturday to purchase our tile, hardwood flooring as well as glass tile. We were neither greeted nor helped the entire time we were there. There were only two groups in the store at the time, us and one other group and we were completely ignored for the duration of our visit. We were also in view of their staff in many instances since we had to cross paths. Still nothing from their staff to see if we needed any assistance. Terrible service. Would never give my money to a business that runs in such an unprofessional manner.
Edit: We started our visit in the flooring section
Edit: We started our visit in the flooring section
Bellamy Homes
Jan 23, 2020
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We have been working with Smalls Flooring for all our flooring and tiling needs. Their service, knowledge and professionalism is outstanding and is up to the task of satisfying our clients. Our projects are all completed in a timely, professional manner and the follow up service is exceptional. We consider them an important trade partner and would have no hesitation recommending them.
Kyle Friesen
Dec 16, 2019
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My experience with Smalls couldn't have been better. I went in with a Pinterest board my wife cooked up. I ended up dealing with Sam. He and his team couldn't have been more helpful. Giving us a variety of options to accomplish our vision as well as giving us some helpful cost saving tips to help keep us within our budget. If you are doing a new build I couldn't recommend them enough.
