American Standard

Business Details

Trusted Manufacturer of High-Quality Bathroom and Kitchen Fixtures

Since 1875, we have been designing award-winning bathroom and kitchen fixtures that seamlessly integrate into daily life. Our team combines innovative engineering with contemporary aesthetics to create products that prioritize hygiene, durability, and user experience. With a legacy of 150 years, we remain committed to crafting solutions that reflect the evolving needs of modern households and commercial spaces.

Our touchless technologies, filtration systems, and clog-free designs set industry standards for performance and sustainability. Backed by rigorous quality control and customer-centric innovation, we strive to deliver products that enhance comfort and functionality in every environment we serve.

Services

Bathroom Fixtures Kitchen Faucets Commercial Plumbing Touchless Systems Water Filtration Sink Solutions Toilet Innovations Bathroom Collections Kitchen Collections Parts Replacement

Highlights and features

150 years of innovative design and manufacturing excellence
Touchless technologies for enhanced hygiene and convenience
Clog-free toilets and water filtration systems for reliability
Contemporary aesthetics tailored to modern residential and commercial spaces
Nationwide network of certified professionals for installation support

Website

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Services

Bathroom Fixtures

We design and manufacture premium bathroom fixtures including toilets, sinks, and faucets. Our products combine innovative engineering with contemporary aesthetics to enhance functionality and style. Backed by 150 years of expertise, these solutions prioritize durability, water efficiency, and ease of maintenance for residential and commercial applications.

Touchless Systems

Our touchless toilets and faucets use advanced sensor technology to minimize contact and improve sanitation. These systems feature reliable automatic flushing and hands-free operation, ideal for both home and commercial environments. Durable components ensure long-term performance with reduced maintenance requirements.

Commercial Plumbing

We provide specialized plumbing solutions for commercial spaces including wall-hung toilets, flush valves, and institutional faucets. These products meet rigorous durability and efficiency standards for high-traffic environments. Our commercial systems integrate seamlessly with building infrastructure while maintaining aesthetic consistency with residential offerings.

Questions

What products does American Standard specialize in?

We specialize in bathroom and kitchen fixtures including toilets, faucets, sinks, bathtubs, and commercial plumbing solutions.

Do you offer touchless bathroom technology?

Yes, we provide touchless toilets and faucets designed for improved hygiene and convenience in residential and commercial settings.

Are filtration systems available for kitchen faucets?

Our filtered kitchen faucets remove lead, chlorine, and particulates with an easy-install above-counter filter system.

How can I find local installation professionals?

Our website connects you with certified, licensed experts in your area for product installation and support.

What warranty options exist for your products?

Warranty details vary by product; register your purchase online for specific coverage information and support access.

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Reviews (7)

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William Hall

Dec 11, 2019 Report

We purchased 3 American Standard Champion toilets in late 2018. Two have had problems with the inlet valve (one of them, twice now). Parts received in timely manner. Now I have one that is cracked and Customer Service is non-existent. I have sent 2 emails and phoned 3 times. The hold times on the customer service # INCREASES the longer that you are one hold. It might start out at 0 hold time or 4-7 minutes and every 2-3 minutes later, the hold times go UP! I went from 0 to 3 to 6 to 7 to 9 to 11 to 14 today. Yesterday I started at 11 minutes and my wait time had risen to 43 minutes by the time

Daniel Fong

Aug 03, 2019 Report

We have 3 American Standard toilets and they are all over 15 years old. We had replaced all the fill valves and flappers because they were all leaking 2 years ago. We had no complaints on these old toilets. Now we want to change them to the newer one, like Optum VorMax or Champion 4Max. Asked Home Depot staffs which one is better and I was told both are the same. Why the Champion box said the tank is insulated but the VorMax did not mention about the tank. Is the VorMax insulated? Some said yes and some said no. This is stopped us to buy the toilet. Try to contact American Standard on their sit

Ryan Chau

Jul 19, 2019 Report

I changed 3 American Standard toilets, got it from Lowes. Not too long, I lost my receipt. I called in July 18, 2018. due to the flush valve has some noise, AS sent replacement to me, received quickly and there is no problem since. Today, July 22, 2019. I see a hairline crack on the toilet bowl (can happened to any brand), I spoke to Wil (great and pleasant to talk to as expected.). No question, I get that replace, and on its way. I love company that stand behind their product and have a great customer services team. Great Customer Service from American Standard Canada. Definitely, It's a brand

Edwin Sokoloff

Jun 29, 2019 Report

Four years ago I bought two American Standard toilets at Home Depot in Collingwood. They were professionally installed and worked fine, until, a year ago I began having issues with one of them. ( OPTUM VORMAX )
For days, I continually tried to contact customer service, but, was placed on hold, unable to make contact, so I went to Home Depot for help. They told me they would speak with American Standard on my behalf. A week later I was told nothing would be done for me as I had not registered my toilet upon purchase, even though I had my receipt for the purchase with me. I have spent $300 on

Philip Cheng

Dec 28, 2018 Report

I wish I could give a 0 star. This is the worst customer service I ever had to deal with. They do not reply to your email so don't bother to email them. I tried calling them and they had no clue about their products. I had to go through the US American Standard customer service to get all my help and ordered parts from US supplier. I talked to my plumbing supply in Canada and they told me it is well known about the bad service from American Standard Canadian office and they only order parts from US. Instead of helping customers, this customer service is driving customers away. They should just

P. Torta

Dec 15, 2018 Report

Bought their tub ( saver left hand tub) installed it as per their instructions. A Couple of days after install we noticed a wet spot on our ceiling below the bathroom. After investigation the cause of the leak was a bad fibreglass mold where the drain attaches to the tub. You can clearly see that it was a manufactures default. After waiting on the phone for 45 minutes to get in touch with someone at American standard, I was told that I would have to go through my homeowners insurance to claim any damages. They were not interested in receiving any pictures nor were they interested in helping me

Andrew Singer

Nov 23, 2018 Report

It's comical really. Everyone has the same complaint. I have 3 toilets from them. All three had the same problem. Needed a new gasket to stop a slow leak into the bowl. First time I called, it was an hour and a half. No exaggeration. I just stayed on hold for fun to see how long it would be. It's hilarious. Well I am on hold again for the same issue. Any bets on how long it will take them to answer the call? Hey American Standard USA, you listening? Hire some people in Canada!!!!