Business Details
Emergency
services
Award-Winning Custom Pool Design & Construction
Bonavista Pools has been designing and constructing award-winning custom swimming pools for over 45 years, combining exceptional craftsmanship with innovative engineering. As a second-generation family business, we prioritize client satisfaction by transforming individual visions into unique backyard oases tailored to each client's lifestyle. Our team of engineers, designers, and technicians collaborates directly with clients to ensure every project reflects their specific needs, from concept to completion. With over 2,000 pools built and 500 renovations completed, our commitment to quality is evident in our use of premium materials and advanced construction techniques. Recognized with more than 40 awards in the past five years, we maintain rigorous standards while offering comprehensive services including weekly maintenance, seasonal openings and closings, and urgent repairs.Our founder, Bob Brown, established a legacy of client-centric values and technical excellence that continues to guide our approach. We believe that a custom pool should be a lifelong source of enjoyment, integrating seamlessly with its architectural surroundings while providing spaces for relaxation, fitness, and family bonding. Our process begins with detailed consultations to understand each client's vision, followed by meticulous planning and execution through a structured 12-step construction sequence. This dedication to excellence extends to our after-sales support, ensuring long-term client satisfaction through reliable service and maintenance programs. By maintaining a balance between artistic design and technical precision, we continue to build upon our reputation as leaders in the custom pool industry.
Services
Custom Pool Design
In-Ground Pools
Negative Edge Pools
Lap Pools
Small Urban Pools
Indoor Pools
Commercial Pools
Custom Hot Tubs
Custom Swim Spas
Pool Service
Highlights and features
- 45+ years of specialized expertise in custom pool design and construction
- Family-operated business with direct owner involvement in every project
- Award-winning designs recognized with over 40 industry accolades in five years
- Comprehensive 12-step construction process ensuring precision and quality
- Full-service maintenance programs including urgent repair response
What people say
Very responsive team
Quick minor issue resolution
Terrific job execution
Strong recommendation given
Dream backyard achieved
Services
Custom Pool Design
Our custom pool design service transforms client visions into functional backyard oases through personalized consultations and technical expertise. We analyze landscape features, sun exposure, and intended usage patterns to create tailored designs that integrate with architectural surroundings. The process includes material selection, safety considerations, and energy efficiency planning to ensure long-term satisfaction.
In-Ground Pools
We construct durable in-ground pools using premium materials and advanced engineering techniques to meet specific client requirements. Each installation follows a structured 12-step process from excavation to surface finishing, ensuring structural integrity and aesthetic appeal. Our designs accommodate various shapes, sizes, and additional features like integrated spas or water features.
Negative Edge Pools
Our negative edge pools create dramatic visual effects through precision-engineered overflow systems that mimic endless water horizons. These luxury installations require specialized structural support and water management systems while maintaining safety standards. The design integrates seamlessly with surrounding landscapes for maximum visual impact.
Weekly Pool Maintenance
Our comprehensive maintenance service includes water chemistry balancing, equipment inspection, cleaning, and seasonal adjustments to ensure optimal pool condition. Trained technicians perform regular checks to prevent issues while maintaining water quality and mechanical system efficiency throughout the swimming season.
Urgent Pool Service
We provide prompt response for critical pool issues with same-day assessment during business hours and emergency protocols for after-hours situations. Services include leak detection, equipment failure resolution, and water level management to prevent property damage and ensure safety.
Questions
What types of custom pools do you specialize in?
We specialize in in-ground pools, negative edge pools, lap pools, small urban pools, indoor pools, and commercial installations.
Do you offer pool maintenance services?
Yes, we provide weekly maintenance, seasonal openings and closings, water testing, and urgent repair services.
How does your custom pool design process work?
Our process includes initial consultation, landscape assessment, 12-step construction sequence, and final quality checks.
Are your pool builders certified professionals?
Our team includes trained engineers, designers, and technicians with decades of combined industry experience.
What emergency pool services are available?
Urgent service requests receive response within 4 hours during business hours with after-hours emergency protocols.
Do you service commercial pool facilities?
Yes, we create custom pools for resorts, hotels, and country clubs across Canada.
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Reviews (5)
Kim Hislop Taylor
Dec 20, 2021
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We bought a hot tub in April and it just arrived (mid Dec). Covid has created so many issues and delays, but Rob was amazing at keeping us updated and as soon as it was available he was on it! The delivery was smooth and easy. Rob came over once the tub was full and walked us though everything and is always available for questions. Top notch service all the way!
Dean Morrison
Dec 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Thanks Rob for the great experience and keeping us up to date on COVID-19 supply issues which were not under your control. Well Done !!
Thanks Rob for the great experience and keeping us up to date on COVID-19 supply issues which were not under your control. Well Done !!
Patrick Dalzell
Oct 23, 2021
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I bought a new hot tub and the experience was very positive with a lot of support and guidance from Jennifer and the team. They are knowledgeable, very responsive and helpful! I highly recommend them.
Sandy Prsa
Sep 11, 2021
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Thank you to BonaVista Pools for helping us choose the right hot tub for our needs. Their service was impeccable. Jennifer was so knowledgeable and amazing to deal with. We highly recommend them! We are forever in love ❤️
Alex Kanellos
Sep 01, 2021
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Jennifer is a pleasure to work with and went above and beyond to help facilitate the delivery of our wonderful hot tub. I highly recommend Bonavistapools for their service and care of their customers! Thanks again Jennifer, Alex
