Business Details
33 Years
experience
Emergency
services
Your Trusted Ottawa Plumbing Experts
Established in 1993, Drain-Away has been a trusted provider of comprehensive plumbing solutions in Ottawa and surrounding areas. Our commitment to delivering worry-free service is rooted in over two decades of experience addressing diverse plumbing challenges for homeowners, property managers, and commercial clients. We specialize in handling both modern and legacy plumbing systems, including repairs, renovations, and emergency services. Our team employs advanced techniques like CCTV camera inspections to diagnose and resolve hidden issues efficiently, minimizing costs and disruptions.We understand the financial pressures of property ownership and prioritize cost-effective solutions while maintaining the highest standards of quality and reliability. Our dedication to customer satisfaction has sustained our reputation for over 30 years, ensuring clients receive expert guidance and lasting results.
Services
Plumbing Repairs
Drain Cleaning
Camera Inspection
Emergency Services
System Maintenance
Frozen Pipes
Sewage Backups
Gas Detection
Details
- Year established: 1993
Highlights and features
- We offer over 30 years of plumbing expertise in Ottawa
- Our team provides 24/7 emergency plumbing services
- Free estimates for major repair projects
- We use advanced CCTV camera inspections for accurate diagnostics
- Specialized in handling both modern and legacy plumbing systems
Services
Plumbing Repairs
We handle all plumbing repairs from minor leaks to major pipe replacements. Our technicians work with both modern and legacy systems including cast, galvanized, and lead piping. With over 30 years of experience, we ensure durable solutions that prevent recurring issues while maintaining cost-effectiveness for residential and commercial properties.
Drain Cleaning
Our drain cleaning services tackle blockages in storm and sanitary lines using advanced equipment. We remove obstructions caused by grease, calcite, tree roots, and debris through rodding, high-pressure flushing, or steaming. This maintains your drainage system's integrity and prevents costly backups in residential and commercial properties.
Camera Inspection
We use CCTV camera technology to inspect pipes and identify hidden problems. This non-invasive method locates blockages, root damage, and wear in sewer lines. It provides accurate diagnostics that save time and money by targeting repairs precisely where needed, particularly valuable for pre-purchase home inspections.
Emergency Services
Our 24/7 emergency plumbing services address urgent issues like burst pipes and sewage backups. Available evenings, weekends, and holidays, we respond promptly to minimize property damage. This critical service ensures continuous protection for homeowners and businesses facing unexpected plumbing crises.
System Maintenance
We offer comprehensive maintenance programs to prevent plumbing emergencies. Regular inspections and proactive repairs extend system lifespan while identifying potential issues early. This service benefits property managers and commercial clients by reducing unexpected breakdowns and maintaining optimal system performance year-round.
Questions
What areas do you service?
We serve Ottawa and surrounding areas for residential and commercial plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent situations.
How can I get a free estimate?
Contact us directly for free estimates on major repair projects exceeding standard service calls.
What payment methods do you accept?
Please contact our office directly to discuss available payment options.
How long have you been in business?
We've served Ottawa since 1993, providing plumbing solutions for over 30 years.
What makes your services unique?
We combine 30+ years of experience with advanced diagnostics like CCTV inspections for precise, cost-effective solutions.
Reviews (5)
Nathasha Proulx
Jun 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Always great service, affordable, amazing customer service and very knowledgeable!
Service:Leak investigation and repair
Always great service, affordable, amazing customer service and very knowledgeable!
Service:Leak investigation and repair
A. H. Khan
May 28, 2021
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Folks,
Please do not listen to the negative reviews here. They are not legitmiate and they are false. I have heard great things about this business and the owner. I also requested them a few weeks ago and they did an amazing job! Very professional, efficient, caring and great price. You can never go wrong with hiring them! Thank you!
Please do not listen to the negative reviews here. They are not legitmiate and they are false. I have heard great things about this business and the owner. I also requested them a few weeks ago and they did an amazing job! Very professional, efficient, caring and great price. You can never go wrong with hiring them! Thank you!
Holly Langlois
May 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fast, friendly, and efficient!! Highly recommend giving them a call.
Fast, friendly, and efficient!! Highly recommend giving them a call.
Christopher Lee
May 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Have nothing but positive things to say about this wonderful company. One of the hardest working plumbers in the city who will go above and beyond for his customers. Would absolutely recommend hiring them for any plumbing needs. Professional, great work, and very friendly.
Services:Sewer repair,Tap installation,Shower repair
Have nothing but positive things to say about this wonderful company. One of the hardest working plumbers in the city who will go above and beyond for his customers. Would absolutely recommend hiring them for any plumbing needs. Professional, great work, and very friendly.
Services:Sewer repair,Tap installation,Shower repair
Marshall Hofmann
May 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They dealt with my issue quickly and professionally. No problems at all. Highly recommend. Thanks again for everything!
They dealt with my issue quickly and professionally. No problems at all. Highly recommend. Thanks again for everything!
