Business Details
20 Years
experience
Emergency
services
Trusted Ottawa Plumbing Services 24/7
Since 2006, John The Plumber has established itself as Ottawa's trusted plumbing service provider. Our team of licensed and insured professionals delivers fast, reliable solutions for residential and commercial clients, specializing in emergency plumbing, drain cleaning, water heater installations, and sewer repairs. With a commitment to transparency, we provide upfront pricing, a 2-year workmanship warranty, and 24/7 emergency availability without additional fees. Our local dispatchers ensure prompt service across Ottawa and surrounding areas, supported by a fleet of fully equipped service vehicles. Backed by over 2,000 five-star reviews, we prioritize customer satisfaction through quality workmanship and modern plumbing technology.As community-focused professionals, we sponsor local initiatives like the Ottawa Senators and offer loyalty discounts for seniors, veterans, and returning customers. Our financing options, including no payments for 3 months, ensure accessibility for essential plumbing repairs. Partnering with brands like American Standard, we guarantee durable installations and repairs. With locations across Ottawa's neighborhoods, including Barrhaven, Kanata, and Orleans, we combine rapid response times with technical expertise. Our dedication to innovation is evident in services like radon mitigation, backwater valve installations, and Polybutylene pipe replacements, addressing both contemporary and legacy plumbing challenges.
Services
Drain Cleaning
Emergency Plumbing
Water Heater Installation
Sewer Repair
Sump Pump Services
Gas Line Repairs
Toilet Repair
Faucet Installation
Radon Mitigation
Backwater Valve Installation
Details
- Year established: 2006
Highlights and features
- We offer 24/7 emergency plumbing services with no extra fees.
- Our team includes TSSA-certified gas technicians and licensed plumbers.
- We provide a 2-year workmanship warranty on most repairs.
- We serve Ottawa neighborhoods with same-day availability.
- We offer financing options with no payments for 3 months.
What people say
Fast emergency service
Professional technicians
2-year warranty
Transparent pricing
Same-day appointments
Services
Emergency Plumbing
Our certified technicians provide round-the-clock emergency plumbing services for burst pipes, sewer backups, and gas leaks. With rapid response times across Ottawa, we resolve critical issues without after-hours charges. Our team uses advanced diagnostic tools to identify problems quickly, ensuring minimal property damage while maintaining safety standards. All emergency repairs come with our standard 2-year warranty.
Water Heater Installation
We specialize in installing and repairing gas, electric, and tankless water heating systems. Our technicians assess home requirements to recommend energy-efficient models that reduce utility costs. We handle permits and inspections for new installations, ensuring compliance with local building codes. Regular maintenance services extend system lifespan and prevent unexpected failures.
Drain Cleaning
Using hydro jetting and camera inspections, we clear stubborn drain blockages in residential and commercial properties. Our methods remove buildup from grease, hair, and foreign objects while identifying underlying pipe issues. We offer preventative maintenance plans to avoid recurring clogs, with specialized solutions for kitchen, bathroom, and main sewer lines.
Sump Pump Services
We install, repair, and maintain sump pumps to prevent basement flooding during heavy rains. Our technicians test pump functionality, check discharge lines, and recommend battery backups for uninterrupted operation. Annual inspections ensure reliable performance, while emergency services address sudden pump failures with same-day repairs.
Gas Line Repairs
TSSA-certified technicians handle gas line installations, repairs, and leak detection for residential and commercial properties. We service gas appliances, BBQ hookups, and heating systems while maintaining strict safety protocols. Carbon monoxide testing and pressure checks ensure system integrity, with emergency response available for gas-related emergencies.
Questions
What areas do you service?
We serve Ottawa and surrounding areas including Barrhaven, Kanata, Orleans, Nepean, and Stittsville. Our service map covers both urban and rural locations across Eastern Ontario.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency plumbing services with no additional fees for after-hours calls. Our technicians respond to urgent issues like burst pipes and sewer backups at any time.
What payment methods do you accept?
We accept major credit cards, debit payments, and offer financing options. Payment plans are available for larger projects exceeding $1,000 with approved credit.
Are your plumbers licensed and insured?
All our technicians are fully licensed, insured, and undergo background checks. We maintain WSIB coverage and carry $5 million liability insurance for all service locations.
Do you provide warranties on your work?
We offer a 2-year warranty on most plumbing installations and repairs. Certain services like clog removal carry specific warranty terms, with details provided before service commencement.
Can I schedule a service online?
Yes, our website allows 24/7 online booking with instant confirmation. Book through our portal to receive a $20 discount on standard service rates.
Reviews (5)
David Warnke
Feb 01, 2022
Report
We have employed John The Plumber on three occasions. For all three calls (faucet installations x 2 and unclog drain), the technicians did a great job. They were on-time, organized, knowledgeable, and completed the jobs quickly with great quality workmanship. The prices are reasonable as we had professional technicians come help us. Shout out to Geoff, Garrett and Dawson for this latest job. The crew also comfortably managed dealing with our two chaotic but friendly pups, massive thanks! David and Krista
S. I.
Feb 01, 2022
Report
I have used John The Plumber services few times. The plumber, Billy, is very knowledgeable, on time and patient to educate me on the problem.
Billy always gave me an accurate estimate and after few times working with him I totally trust his judgment. I recommend JTP and will definitely use them for future plumbing work.
SI
Billy always gave me an accurate estimate and after few times working with him I totally trust his judgment. I recommend JTP and will definitely use them for future plumbing work.
SI
Ibrahima Ousmane Ida
Jan 16, 2022
Report
You should be careful when they tell you the price of a piece that needs to be replaced. Always check the price on internet before anything. The guys told two shower cartridges must be replaced and they are $400 for both. But in reality the cartridge is less than $50 each. So it is like more than $300 overcharges. This is not different from stealing.
Daniel M.
Jan 09, 2022
Report
Bill was fantastic, he called to let me know when he would be coming and performed the required work quickly and professionally. I also appreciated his advice on what further information I would require to furnish him in order to better quote the bathroom work rather then just making a rough estimate on the spot. Highly recommend.
Lauren Kennedy
Jan 05, 2022
Report
Positive:Professionalism,Punctuality,Responsiveness
John the Plumber is fantastic! Very quick to respond and send someone. I have had Eric help me with a few issues in the last couple months and I have greatly appreciated his professionalism, honesty, and attention to detail. Highly recommend.
Service:Find & repair leak
John the Plumber is fantastic! Very quick to respond and send someone. I have had Eric help me with a few issues in the last couple months and I have greatly appreciated his professionalism, honesty, and attention to detail. Highly recommend.
Service:Find & repair leak
