Business Details
23 Years
experience
Emergency
services
24/7 Calgary Plumbing & Drain Services
Established in 2003, Pronto Plumbing & Drain Plumbing & Drain has built a reputation as a trusted provider of comprehensive plumbing and drain services in Calgary and surrounding areas. Our team of experienced technicians specializes in addressing residential, commercial, and industrial plumbing challenges, utilizing advanced tools and techniques to deliver efficient, long-lasting solutions. With a focus on 24/7 emergency response, we prioritize customer satisfaction by offering transparent communication, competitive pricing, and preventative maintenance strategies to minimize future issues.Our expertise spans from routine drain cleaning to complex sewer line repairs, ensuring clients receive reliable support for all water-related concerns. Recognized by industry peers for our technical proficiency, we remain committed to upholding the highest standards of service excellence.
Services
Drain Cleaning
Plumbing Repairs
Emergency Services
Grease Trap Replacement
Sewer Line Repair
Clogged Drain Clearing
Sump Pump Repair
Frozen Pipe Thawing
Septic Tank Maintenance
Kitchen Stack Cleaning
Details
- Year established: 2003
Highlights and features
- We provide 24/7 emergency plumbing services with immediate technician availability.
- Our team uses specialized equipment for grease trap replacement and sewer jetting.
- We handle complex commercial plumbing issues including frozen pipeline thawing.
- Our technicians offer transparent cost estimates before starting any work.
- We serve residential, commercial, and industrial clients across Calgary and beyond.
What people say
Professionalism, Punctuality, Responsiveness
Knowledgeable and friendly
Immediate assistance
Thorough and responsive
Spotless after the job
Services
Drain Cleaning
Our drain cleaning service utilizes high-pressure water jetting and specialized rooter machines to remove blockages in residential, commercial, and industrial plumbing systems. We address grease buildup, foreign objects, and tree root intrusions in sewer lines. Technicians perform camera inspections to identify issues before clearing drains, ensuring complete removal of obstructions while minimizing pipe damage.
Sewer Line Repair
We specialize in sewer line diagnostics and repairs for both above-ground and underground systems. Our team handles cracked pipes, misaligned joints, and collapsed lines using trenchless technology where possible. Emergency services address backups and leaks, while preventative maintenance includes rooter machine clearing and pipe relining to extend system lifespan.
Grease Trap Replacement
Designed for restaurants and commercial kitchens, this service addresses grease accumulation in drainage systems. We replace and maintain grease traps to prevent clogs and comply with municipal regulations. High-temperature jetting removes hardened deposits, while regular maintenance schedules help businesses avoid emergency situations caused by grease blockages.
24/7 Emergency Plumbing
Our emergency service responds to urgent plumbing issues including burst pipes, frozen lines, and sewer backups. Available 24 hours daily, technicians carry specialized equipment for immediate repairs. We prioritize water damage prevention through rapid response and provide temporary solutions until permanent fixes can be implemented.
Sump Pump Repair
We service residential and commercial sump pump systems to prevent basement flooding. Repairs include pump motor replacement, float switch adjustments, and discharge line clearing. Technicians install backup systems for properties in flood-prone areas and perform seasonal maintenance to ensure system reliability during heavy rainfall periods.
Questions
What plumbing services do you offer?
We provide full-service plumbing including drain cleaning, sewer repairs, emergency plumbing, grease trap services, sump pump repairs, and commercial kitchen drain maintenance.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, sewer backups, and frozen water lines.
How quickly can you respond to service requests?
Our emergency team typically responds within 1-2 hours. For non-urgent appointments, we offer same-day or next-business-day scheduling.
Are your technicians certified?
All our plumbing technicians hold valid Alberta trade certifications and receive ongoing training in the latest plumbing technologies and techniques.
Do you service both residential and commercial properties?
Yes, we serve residential homeowners, commercial businesses, and industrial facilities across Calgary and surrounding areas.
What makes your drain cleaning service different?
We use high-pressure water jetting combined with camera inspections to completely clear blockages and identify underlying pipe issues during drain cleaning.
Videos
Reviews (4)
Mil B.
Jan 21, 2022
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They have reviews in google that must all be employees and families, cmon!! do anyone believe that a company 19 years in service has only 21 reviews in google .
Well!! let me give you an honest review from a real customer...... Please hire your 17 year old before you hire this company, they are not in time, the owner is a guy with a lot of anger and hate towards women and to add some excitement to that!! he blackmails and threatens customers. A picture says a thousand words, so you can read about the great customer service that you will get :))))
I have posted the pictures of the conversations
Well!! let me give you an honest review from a real customer...... Please hire your 17 year old before you hire this company, they are not in time, the owner is a guy with a lot of anger and hate towards women and to add some excitement to that!! he blackmails and threatens customers. A picture says a thousand words, so you can read about the great customer service that you will get :))))
I have posted the pictures of the conversations
Ktp
Jan 18, 2022
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First off I was quoted a decent amount hence why I chose Pronto Inc. the end result to replace a broken fill valve was far off from the price we discussed over the phone. When I confronted the owner to correct the pricing, he was very hostile and angry. I would never recommend this scammer, takes advantage of women. My husband said it was a pump that cost max $20 he charged us over $80 just for the replacement part. On top of his hourly fee & repair that took maybe a whole 10-12 minutes.
Larry Sawatzky
Apr 27, 2021
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I used their services and the owner contacted me the next day. Here are copies of the chat:
Good morning Larry, this is John with Pronto.
Was Ken up to your expectations last night clearing the sewer emergency? Hi John, first I wanted to apologize for calling you multiple times last night. It wasn't my intention to be annoying but was just handling my tenants interests as well.
Ken was awesome!
For someone to come out on overtime after being woken up he was a delight to deal with. Excellent attitude I must say. He says he will be returning later today to finish the repair and I'm sure he'll
Good morning Larry, this is John with Pronto.
Was Ken up to your expectations last night clearing the sewer emergency? Hi John, first I wanted to apologize for calling you multiple times last night. It wasn't my intention to be annoying but was just handling my tenants interests as well.
Ken was awesome!
For someone to come out on overtime after being woken up he was a delight to deal with. Excellent attitude I must say. He says he will be returning later today to finish the repair and I'm sure he'll
Becky Dream Image Signs
Apr 26, 2021
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Positive:Professionalism,Punctuality,Responsiveness
We have worked with Pronto for several years now and have enjoyed working with such a professional company. Always friendly and always pays their bills on time.
We have worked with Pronto for several years now and have enjoyed working with such a professional company. Always friendly and always pays their bills on time.
