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Urban Piping Urban Piping
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Business Details
18 Years
experience
Emergency
services
The Canadian Leader in Poly Bâ„¢ Pipe Replacement.
Urban Piping has established itself as the Canadian leader in Poly B replacement services since 2008. With over 28,000 successful projects completed across Canada, we pioneered the industry and maintain a reputation for excellence through our specialized expertise and commitment to quality. Our team of licensed professionals delivers comprehensive solutions, including full Poly B remediation, drywall repair, and 25-year warranties, ensuring minimal disruption to clients' homes.

Backed by an A+ rating from the Better Business Bureau and hundreds of 5-star reviews, we prioritize fixed pricing, transparent communication, and complete customer satisfaction. Our in-house team manages every project from initial inspection to final certification, guaranteeing 100% Poly B removal and adherence to the highest industry standards.
Services
Poly B Replacement Emergency Repairs Drywall Repair Multi-Family Upgrades Plumbing Inspections
Served areas
  • Calgary, Edmonton, Vancouver, Burnaby, Western Canada
Details
  • Year established: 2008
  • Employees: 10
  • Licensed
  • Insured
Highlights and features
  • 28,000+ successful Poly B replacements completed since 2008
  • Pioneers of the Poly B replacement industry in Canada
  • 72-hour plumbing completion guarantee with minimal disruption
  • 25-year warranty on all Poly B replacement projects
  • A+ rating with the Better Business Bureau and hundreds of 5-star reviews
Associations and certifications
  • Better Business Bureau
Payment methods
  • Checks, Debit cards, Credit cards, Bank transfers
What people say
Professional team Completed on time Thorough restoration Excellent communication Reliable service
Website
Services
Poly B Replacement
Our comprehensive Poly B replacement service removes all polybutylene piping and installs durable Class A PEX systems. This includes drywall repair, pressure testing, and 25-year warranty protection. We complete residential replacements in 3-10 days with minimal disruption to homeowners. Our in-house team handles every project phase from start to finish.
Emergency Repairs
We provide 24/7 emergency repair services for Poly B pipe failures. Our certified technicians respond quickly to stop leaks, assess damage, and implement permanent solutions. Emergency services include temporary fixes and scheduling priority for full system replacements.
Multi-Family Upgrades
Specialized Poly B replacement solutions for multi-family complexes and commercial properties. Our team manages large-scale projects with dedicated supervisors, coordinating work across multiple units while maintaining tenant safety and property standards.
Drywall Repair
Professional drywall repair included with all Poly B replacement packages. Our in-house restoration team matches textures, paints walls, and ensures seamless integration with existing finishes. Full-service options include ceiling texture matching and premium paint application.
Plumbing Inspections
We offer detailed plumbing inspections to identify Poly B piping and assess system condition. Our certified inspectors provide written reports, remediation recommendations, and cost estimates for replacement projects.
People
Graham
Owner
With over 15 years leading Poly B replacement projects, Graham pioneered industry standards and built Urban Piping's A+ BBB-rated team. He oversees quality control and customer satisfaction across all operations.
Juan
Project Manager
Juan coordinates complex Poly B replacements, ensuring timely completion and clear communication. With a decade of plumbing experience, he manages teams and client relationships across western Canada.
Denes
Master Plumber
Certified master plumber Denes leads technical operations with 20+ years of expertise. He specializes in system design and quality assurance for residential and commercial Poly B remediation projects.
Questions
What is Poly B piping and why is it problematic?
Poly B piping is a type of plastic plumbing material used from 1985-1997 that fails due to chlorine exposure and environmental factors, causing leaks and property damage.
How much does Poly B replacement cost in Canada?
Costs range from $10,000–15,000 + GST depending on home size and complexity, with financing options starting at $150/month.
Does insurance cover Poly B replacement?
Most insurers no longer cover Poly B systems. Replacement often reduces insurance premiums and prevents claim denials for water damage.
How long does Poly B replacement take?
Our process completes full home replacements in 3-10 days with guaranteed timelines and minimal disruption to homeowners.
What warranty do you provide for Poly B replacement?
We offer a 25-year warranty on all Poly B replacement work, including materials and labor, registered with the manufacturer.
Videos
Reviews (19)
Carter Jones
Feb 26, 2023 Report
Provided expert service. The worker were very courteous and professional. They repaired all the out door Piping system. Would recommend them. Two thumbs up. Thanks!
Matthew Gill
Feb 12, 2023 Report
I called for a tap repair. They came out same day! Thank you guys for helping us conserve our precious resource, water. Cheers! I definitely recommend.
Solomon Mitchell
Feb 01, 2023 Report
They help me replace the leaky outdoor hose bib, good quality work and quick service. Overall I recommend this plumber!
James Collins
Jan 30, 2023 Report
They did a nice tuneup to my home, They installed 3 new toilets. Very happy with services they have helped me.
Steven Thompson
Jan 30, 2023 Report
Our shower pipe started leaking in an unusual way. He came the very next day and did a great job repairing of leakage in pipe quickly.
Jack Allen
Jan 16, 2023 Report
Plumbers came out on time was courteous, clean and replaced our water heater the same day. I would highly recommend them. Thank you!
Lorene Costea
Jan 16, 2023 Report
Quick response, efficient care in replacing entire piping in house. Knowledgable and straight to point on issues. Only problem was follow-up on some issues. Had a personal hand tool go missing after job was complete and was told it would be looked for in workers equipment. There was no follow up information provided and several attempts to inquire about retrieving it from whomever took it were not acknowledged or calls returned. Hand tool still missing.
Isabella Morris
Jan 14, 2023 Report
They went above and beyond to solve the leakage problem in my bathroom. They were excellent. Professional, thorough, friendly, hard working. Highly recommend!
Damian Patterson
Jan 13, 2023 Report
Plumber was wonderful. I scheduled an appointment for water heater installation. He did a quick installation. Very professional and courteous.
Geordan Labrosse
Nov 25, 2022 Report
Had Graham and two of his crew completely replace all poly b piping in my house and brought to code with pex piping. They had completed my entire house in one full day. Also addressed other issues and actually repaired them and kept the price within our contract. They were very friendly, knowledgeable, and went above and beyond. Me my wife and our newest little addition, are very thankful. The drywall and painting afterwards within the same company, was top notch.

They even mudded my main wall and painted to match their repairs. That wasn't included in the price but they did it anyways. I cannot express how thankful we are. The company should have 5 star rating. I highly recommend them for any plumbing or poly b needs. Even drywalling. They will definitely be hired for any services going forward and all my family and friends will use nobody else. Thanks Urban Piping
Susan Steele
Jun 28, 2022 Report
Recent supply chain deficiencies meant that a critical replacement part was not available for an important mechanical repair at our large condominium. Thank you, Urban Piping, for fashioning a custom pipe so that hot water was quickly restored to the boiler in our building. You are ROCK STARS! Service: Plumbing pipe repair
Erica Conyers
Mar 26, 2022 Report
A pipe burst in the middle of the night and we were freaking out, didn't know who to call and what to do. We got a hold of Graham from Urban Piping, and he was there very quickly. The fast call back time was what sold us, as well as his knowledgeable conversation. The job was done quickly, its like they were never here. Very impressed with the work from Urban Piping.
Claire Wilkins
Feb 19, 2021 Report
My dad had to have all of his piping replaced before listing his house. We thought it was going to cost an arm and a leg but we found Urban Piping and were very happy with the estimate. He did not over charge anything, no hidden fees, and the quality of work and time put in is well worth it. I am happy that we decided to use Graham and his team because they are hard working individuals who get the job done.
Katie Beaudry
Jan 18, 2021 Report
While renovating our kitchen we had to get call a plumber in because of a small leak. When Graham was there he was fixing the repair and had informed us that the piping in our home was out of date and banned. We ended up going with Urban Piping for an entire plumbing pipe replacement. 10/10 would recommend them.
Clem
Oct 13, 2020 Report
Urban piping installed a new hot water heater in my house. Gary and Dennis were efficient and polite. They took care not to damage my floors while removing the old water heater and bringing in the new water heater. They installed a good quality quarter turn ball valve and used braided hoses, ensuring an easy install years down the road. The hot water tank itself was a high spec model and was installed at a reasonable price.
Vanessa T.
May 29, 2020 Report
I recently purchased a house with poly b piping, and my insurance company requested I had it replaced before I moved into the house. I used urban piping as they offered the complete package for replacement, which included all plumbing and drywall work. It was completely painless, as they were in and out in just over a week, and left the house so I couldn't even tell they were there!
Paul Hannania
Jan 12, 2020 Report
Just had Urban Piping out to install 2 x 50 gal hot water tanks. Jordan did a great job, was super helpful and answered all my questions friendly and professorial. It's not the first time I have used them and it wont be the last. Thank you!
Rick Nash
Nov 28, 2019 Report
Graham responded promptly late Friday to my plea for help for a new water heater and provided a a very reasonable quote and confirmation to replace it the very next business day (Monday)! Monday saw Jordan arrive just as promptly at the appointed time. He was courteous, efficient and performed a very clean replacement installation of the new one. Very happy!
Alan Roberts
Dec 16, 2018 Report
Jordan arrived punctual, and completed the job to our satisfaction in the time allotted. Both Jordan and Graham were friendly and courteous. Job site was left clean and tidy after old tanks removed. They were recommended to us by a friend, and I would certainly recommend them to our friends.