Business Details
50+ Years
experience
Emergency
services
Reliable Septic Services in York & Durham Regions
Established in 1955, First Call Septic has grown into a trusted third-generation family-owned business serving York and Durham regions. Our licensed technicians specialize in septic system maintenance, emergency repairs, and excavation services, adhering to strict environmental standards set by the Ontario Ministry of the Environment. With decades of combined experience, we prioritize punctual service delivery and transparent communication for both residential and commercial clients. Our comprehensive offerings include septic tank pumping, drain line clearing, system inspections, and preventative maintenance programs. We maintain competitive pricing while investing in modern equipment to ensure efficient waste removal and system longevity.As local experts, we understand regional soil conditions and regulatory requirements, providing tailored solutions that protect property owners' investments. Our commitment to customer satisfaction is demonstrated through 24/7 emergency availability and detailed system evaluations that help prevent costly failures. We actively educate clients on proper septic care practices, including grease trap maintenance and water conservation techniques. Regular equipment upgrades and adherence to safety protocols ensure reliable service delivery across our service area. This combination of technical expertise, local knowledge, and customer focus has maintained our reputation as a leading septic service provider in central Ontario.
Services
Septic Pumping
Septic Repairs
Excavation Services
Drain Clearing
System Inspections
Catch Basin Pumping
Grease Trap Maintenance
Emergency Pumping
System Installation
Trenching
Details
- Year established: 1955
Highlights and features
- Family-owned since 1955 with third-generation expertise
- Licensed by Ontario Ministry of the Environment
- 24/7 emergency septic repair availability
- Competitive pricing with transparent estimates
- Experienced technicians serving local regions
Associations and certifications
- Ontario Ministry of the Environment
What people say
Great service
Competitive price
Quick service
Professional technicians
24/7 availability
Services
Septic Pumping
Our licensed technicians perform complete septic tank pumping using modern equipment that meets Ontario Ministry of Environment regulations. We ensure thorough waste removal while following environmentally responsible disposal procedures. Regular maintenance prevents system failures and extends tank lifespan for residential and commercial properties.
Septic Repairs
We offer comprehensive septic system repairs including pump replacement, pipe clearing, and drain field restoration. Our emergency services address urgent issues like sewage backups and system failures. Technicians use specialized equipment to diagnose problems and implement lasting solutions that comply with local regulations.
Excavation Services
Our excavation contractors handle residential and commercial projects requiring precise grading, trenching, and septic system installation. We maintain proper depths and slopes according to engineering plans while providing backfill services. Equipment includes machinery suitable for both large-scale developments and small residential projects.
Drain Clearing
We clear blocked drain lines using advanced equipment that removes obstructions without damaging pipes. Services include camera inspections to identify clogs and high-pressure jetting for thorough cleaning. Regular maintenance prevents wastewater backups and maintains system efficiency for both residential and commercial properties.
System Inspections
Our licensed technicians perform detailed septic system evaluations to identify potential issues before they become major problems. Inspections include tank condition assessment, drain field evaluation, and regulatory compliance checks. We provide written reports with recommendations for maintenance or repairs to ensure system longevity.
People
Carl Burns
Founder
Carl Burns established First Call Septic in 1955, building a family business that became a regional leader in septic system maintenance. His commitment to quality service laid the foundation for three generations of professional operation.
Questions
What septic services do you offer in York Region?
We provide complete septic services including tank pumping, system repairs, drain clearing, inspections, and excavation work for residential and commercial properties.
Are emergency septic repairs available?
Yes, we offer 24/7 emergency services for urgent septic issues like system failures and sewage backups with technicians available after regular business hours.
How often should septic tanks be pumped?
We recommend pumping every 3-5 years depending on tank size and household usage. Regular maintenance prevents costly system failures and extends equipment lifespan.
Do you service both residential and commercial properties?
Yes, our licensed technicians handle septic needs for both home owners and businesses across York and Durham regions with appropriate equipment for all job sizes.
What areas do you service?
We primarily serve York Region and Durham Region, including Keswick and surrounding communities, with technicians strategically located for quick response times.
Reviews (6)
L. Richer
Jul 15, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The entire team is stellar! Very helpful, very responsive and very personable. They took care of everything, like the permits, and the work and clean up was done quickly and professionally. I would recommend them 100%!
The entire team is stellar! Very helpful, very responsive and very personable. They took care of everything, like the permits, and the work and clean up was done quickly and professionally. I would recommend them 100%!
Rich T.
Apr 17, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Great job. Showed up on time and was done quickly. Also took the time to answer questions and educate me on the septic system.
Great job. Showed up on time and was done quickly. Also took the time to answer questions and educate me on the septic system.
Jeff Burgess
Apr 13, 2021
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Highly recommend First Call Septic Service! We spoke with Dave in regards to our plans for the backyard and how we could incorporate the existing equipment. It was determined we needed to relocate our septic field to accommodate the new structures required. Dave and his team took care of the permits, relocating of the new service and pumping the tank. In business today its rare to find companies who genuinely care for their customers and will go the extra mile. The crew were knowledgeable, friendly and hard working. Dave and team Keep up the great work and Im more than happy to provide
Rebecca Soeiro
Mar 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The service technician was very nice, informative and helpful. They showed up in less then 24 hours after calling. Located, pumped, and gave a great service! I wouldnt recommend any other pumping service, after growing up with septic at my family cottage for years, this one was by far the BEST! First Call, first choice!
Services:Waste disposal repair,Outdoor system repair,Drain unblocking
The service technician was very nice, informative and helpful. They showed up in less then 24 hours after calling. Located, pumped, and gave a great service! I wouldnt recommend any other pumping service, after growing up with septic at my family cottage for years, this one was by far the BEST! First Call, first choice!
Services:Waste disposal repair,Outdoor system repair,Drain unblocking
Charmaine Foon
Feb 21, 2021
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Positive:Professionalism,Punctuality,Responsiveness
We called to have our septic pumped out. Excellent service! Marie was very helpful and the technician arrived when promised, was friendly and professional. Will definitely be using them again!
We called to have our septic pumped out. Excellent service! Marie was very helpful and the technician arrived when promised, was friendly and professional. Will definitely be using them again!
M. Afshari
Jan 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Trustworthy, reliable and honest. I called due to an emergency, and help arrived within one hour. Dont even think about it, just call these guys.
Services:Leak investigation and repair,Outdoor system repair,Drain unblocking
Trustworthy, reliable and honest. I called due to an emergency, and help arrived within one hour. Dont even think about it, just call these guys.
Services:Leak investigation and repair,Outdoor system repair,Drain unblocking
