Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & Water System Services in 150 Mile House
Big Country Pumps has been serving residential, commercial, and industrial clients in 150 Mile House and surrounding areas for over 50 years. As a second-generation family business, we specialize in new well installations, well replacements, and 24-hour emergency services. Our comprehensive offerings include power sewer snaking, drain cleaning, furnace installations, and water treatment systems. We pride ourselves on using high-quality equipment, including a 3-ton pump hoist for efficient installations. Our team provides excavation services for water and sewer lines using modern machinery, ensuring minimal disruption to your property.With licensed plumbers and gas technicians on staff, we handle everything from water softeners to reverse osmosis systems. Our commitment to prompt service extends to dewatering and well testing for both residential and industrial clients. We maintain membership with the British Columbia Ground Water Association, demonstrating our dedication to industry standards. Our mini excavator capabilities support smaller projects around homes and businesses, including landscaping and basement excavations. With decades of local experience, we offer personalized solutions for all water system needs.
Services
Well pump installations
Septic tank cleaning
Drain cleaning
HVAC installations
Excavation services
Water treatment systems
Emergency repairs
Well testing
Dewatering services
Gas line installations
Details
- Year established: 1973
Highlights and features
- We offer 50+ years of local plumbing and well system expertise
- Our team provides 24-hour emergency service for urgent needs
- We use specialized equipment including 3-ton pump hoists and mini excavators
- Our licensed technicians handle complex water treatment systems
- We offer comprehensive HVAC installation and repair services
Associations and certifications
- British Columbia Ground Water Association (BCGWA)
What people say
Quick response times
Highly skilled technicians
Professional communication
Reliable emergency service
Excellent customer service
Services
Well pump installations
We specialize in complete well pump installations using professional-grade equipment. Our licensed technicians handle residential and commercial projects, including new well development and pump replacements. With specialized hoist trucks and 50+ years of experience, we ensure reliable water systems for homes and businesses in rural communities.
Septic tank cleaning
Our septic system maintenance includes tank cleaning, line inspections, and emergency repairs. Using high-capacity equipment with 300 feet of snake cable, we clear blockages and maintain system functionality. Regular maintenance prevents costly failures and extends system lifespan up to 30 years with proper care.
24-hour emergency service
We provide round-the-clock response for urgent water system issues. Our team handles pump failures, water pressure problems, and septic emergencies with immediate service availability. This critical service ensures uninterrupted water access and prevents property damage from system failures at any time.
Water treatment systems
We install and service reverse osmosis systems and water softeners for improved water quality. These systems remove contaminants and minerals that affect taste and appliance longevity. Our solutions address specific water quality concerns for households and businesses requiring clean, potable water.
Excavation services
Our mini excavator services handle water and sewer line installations with minimal property disruption. The versatile Kubota machine performs precise excavations for utilities, landscaping, and small basement projects. This equipment enables efficient trenching while protecting surrounding areas from excessive disturbance.
People
Rob
Owner/Operator
Rob leads Big Country Pumps with decades of hands-on experience continuing the family business established by his father. He personally oversees operations and emergency service calls, ensuring technical excellence and customer satisfaction across all projects.
Selena
Office Manager
Selena manages administrative operations and client communications for Big Country Pumps. With extensive knowledge of the company's services, she coordinates scheduling and ensures smooth project execution for residential and commercial clients.
Questions
What areas do you service?
We serve 150 Mile House, Williams Lake, 100 Mile House, Lac La Hache, and areas between Williams Lake to Quesnel and Bella Coola.
Do you offer emergency services?
Yes, we provide 24/7 emergency service for urgent water system issues including pump failures and septic emergencies.
What plumbing services do you offer?
We handle complete plumbing installations, water softener supply, reverse osmosis systems, water heater replacements, and gas line services.
How experienced are your technicians?
Our team has over 50 years combined experience with licensed pump installers and certified plumbing/gas technicians on staff.
What equipment do you use?
We use specialized equipment including 3-ton pump hoists, mini excavators, and 300-foot snake cables for efficient installations and repairs.
Reviews (4)
Pam Berg
Apr 20, 2021
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Big Country was recommended to do a well inspection on a home we'd put in an offer to buy. We had just five business days to meet the conditions, which is really not enough time for a well test! Other places we'd called and left messages while trying to make contact said it wasn't possible. Rob was just like "I'll find a way to help you out", fitting us into his schedule to get the test ASAP, and expediting the sample so it could be done in time for the deadline. His communication was professional and punctual, and he explained things "well" (haha). I'll definitely keep them in mind for any future
Nancy Fox
Jan 26, 2020
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Had the pleasure of hiring Rob to install our well pump and hook up the hot water heater and pressure tank. We found Rob to be very knowledgeable and a delight to work with. He had great ideas was very patient with all of our thoughts and wishes and espectially patient with our changes. We met with his collegue Keith this past weekend who continues on with the Big Country Pumps mantra. Extremely knowledgeable and patient. Can not endorse these fellows an higher. Would HIGHLY recommend them for any of your plumbing needs.
Rollie
Oct 11, 2019
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I have been having issues with my well for months now and finally it is fixed thanks to Big Country Pumps at 150 Mile House in BC. Rob and Keith came out and identified the issue quickly and fixed it promptly. Not only are they extremely knowledgeable and very diligent, but they came out on their day off so I could have water!!! Thank you for going above and beyond! I as well would HIGHLY recommend them!!!
Jason Clark
Aug 13, 2018
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Call them and says they'll be by today or tomorrow every time and no show not even call back when you leave a message been almost two months waiting for someone to look at our pump now have four adults and two teen girls in our place who needs water for showers and bathes plus for laundry. Hopefully someone comes in next day or two.