Business Details
Emergency
services
Expert Plumbing Services in Trent Lakes, ON
Trent Lakes Complete Plumbing is a family-owned and operated business serving Trent Lakes, Peterborough, and surrounding areas. With over 13 years of dedicated service, we combine technical expertise with a customer-first attitude to deliver reliable plumbing solutions. Our team of licensed professionals specializes in emergency repairs, bathroom renovations, and commercial plumbing, ensuring every job meets the highest standards of quality and efficiency.As active members of the community, we prioritize clear communication, transparent pricing, and personalized service. Our commitment extends beyond plumbingwe offer same-day service, protective work practices, and a 10% discount for first responders. Backed by extensive experience and a reputation for dependability, we are the trusted choice for residential and commercial clients seeking stress-free plumbing solutions.
Services
Emergency Plumbing
Drain Cleaning
Bathroom Renovations
Water Heater Installations
Sewer Cleaning
Frozen Pipe Solutions
Commercial Plumbing
Custom Home Builds
Toilet Stoppages
In-Drain Camera Locate
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times.
- Our team consists of licensed, insured plumbers with over 13 years of local experience.
- We guarantee same-day service and transparent, no-pressure quotes.
- Our protective work practices safeguard your property during every job.
- We provide a 10% discount for first responders and military members.
What people say
Prompt arrival
Expert assessment
Efficient resolution
Fair pricing
Transparent approach
Services
Emergency Plumbing
Our emergency plumbing service provides rapid response for leaks, blockages, and system failures. Licensed technicians use advanced tools to resolve issues like frozen pipes and sewer backups. Clients receive transparent pricing and satisfaction guarantees for after-hours service.
Bathroom Renovations
We handle complete bathroom overhauls and partial upgrades with attention to design and functionality. Services include fixture installation, layout optimization, and water-efficient solutions. Projects incorporate client preferences while meeting municipal plumbing standards.
Drain Cleaning
Professional drain cleaning prevents clogs and extends system lifespan. We use high-pressure water jets and camera inspections to identify and remove blockages. Regular maintenance plans help businesses and homeowners avoid emergency situations.
Water Heater Installations
We install and repair traditional and tankless water heaters for residential and commercial properties. Technicians assess energy efficiency and capacity needs to recommend optimal solutions. All installations comply with local building codes.
Commercial Plumbing
Specialized plumbing solutions for businesses include system maintenance, code compliance, and emergency repairs. Our team minimizes downtime with rapid response and scheduled preventive care for restaurants, lodges, and retail spaces.
People
Shawn Saxby
Owner/Operator
Licensed plumber with 30+ years' experience. Founded Trent Lakes Complete Plumbing 13 years ago. Volunteer firefighter since 2009 and youth sports coach. Oversees complex jobs personally.
Ronda Saxby
Customer Service Manager
Manages client communications and scheduling. Known for responsive service and follow-up. Coordinates emergency dispatch and client satisfaction initiatives.
Questions
What areas do you service?
We serve Trent Lakes, Peterborough, Buckhorn, Lakehurst, Ennismore, Bridgenorth, Kawartha Lakes, and surrounding communities in Central Ontario.
Do you handle emergency plumbing at night?
Yes, our 24/7 emergency service responds to plumbing crises at any hour, including holidays and weekends.
Are permits required for plumbing work?
Permit requirements depend on project scope. We advise clients on municipal approval needs for structural or system modifications.
Do you offer financing options?
Currently we don't offer financing, but provide transparent pricing and payment plans for approved clients.
What sets you apart from other plumbers?
We combine technical expertise with community commitment, offering same-day service, protective work practices, and 10% discounts for first responders.
Reviews (6)
Robbie D.
Dec 19, 2021
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Fair prices and responsive.
Guys are very professional and know what they are doing. Will use them going forward and recommend to friends and family.
Guys are very professional and know what they are doing. Will use them going forward and recommend to friends and family.
Brian Robinson
Jun 14, 2021
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Called late on a Friday afternoon and got an answer without going into Voicemail and they came out within an hour to resolve our no water issue. In this day in age it is very hard to get a live person answering your call and to have a guy out within an hour is amazing.
Polite and great customer service.
i will never go elsewhere for any plumbing issues
Brian Robinson
Ennismore
Polite and great customer service.
i will never go elsewhere for any plumbing issues
Brian Robinson
Ennismore
Delaram Jafari
Feb 24, 2021
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I have used the services of Trent Lakes Complete Plumbing, twice; I was very happy with their service on both occasions. The first time, they responded to my emergency call at 2:00 a.m., and their plumber came to help unclog our toilet in the early morning. The second time, for a similar problem, I called them on a Saturday, and again received a very prompt and efficient service.
David McKinstry
Aug 12, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Terrific staff who are attentive and professional. We are a small business and need quick service when we call and TLC has been there for us when needed . Very courteous staff and highly recommend TLC.
David McKinstry, owner, Woodhaven Country Lodge
Terrific staff who are attentive and professional. We are a small business and need quick service when we call and TLC has been there for us when needed . Very courteous staff and highly recommend TLC.
David McKinstry, owner, Woodhaven Country Lodge
Lynda O'Meara
Jan 16, 2020
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Thank you very much! what else can I say. I live on a lake and wells are new to me. I went to have a shower and unfortunately had absolutely no pressure. I called several plumbers, of which no one was available. I called TLC and Rhonda made a point of ensuring that someone came out same day. The plumber and apprentice were super friendly and knowledgeable. They fixed the issue quickly and didn't try to oversell me on anything. Was a simple fix but I could not have done it myself. I'm so happy with the speedy service and honest quality of work. I highly recommend TLC and will use them again with
Shannon Barrett
Oct 10, 2019
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We recently were having trouble with our septic leaking into our basement and contacted Trent Lakes Complete Plumbing. They immediately set up an appointment and were at our home at the time promised. The owner, Shawn, quickly assessed the situation and offered a solution. I was amazed at how quickly the job was professionally completed and we were thankful for his fair pricing. I would definitely recommend this company for all of your plumbing needs. Thanks again Shawn.
