Business Details
Your Premier Piano Service Provider in Waterloo
Apollo Piano has been dedicated to piano excellence in the Waterloo Region and beyond for over two decades. Founded on a commitment to quality and precision, we specialize in servicing, tuning, moving, sales, storage, and rentals of pianos, serving over 3,000 clients including prestigious institutions like the Perimeter Institute for Theoretical Physics and the Beckett School of Music. Our team combines technical expertise with a passion for music, ensuring every piano receives meticulous care. We pride ourselves on our flawless track record in piano moving, climate-controlled storage solutions, and a curated selection of pre-owned pianos rigorously appraised for quality. Backed by testimonials from esteemed clients, our services are designed to meet the needs of individual musicians, educational institutions, and concert venues.With free delivery within the Waterloo Region and a focus on customer satisfaction, Apollo Piano remains the trusted choice for all piano-related needs. Our dedication to excellence is reflected in every service we provide, from routine maintenance to complete instrument rebuilding. By prioritizing transparency, professionalism, and technical mastery, we ensure each client receives personalized attention tailored to their unique requirements. Whether you are purchasing a new instrument, requiring storage during relocation, or seeking expert servicing, Apollo Piano delivers reliable, high-quality solutions. Our reputation as a leader in the industry is built on years of consistent performance, client-centric values, and a deep understanding of the artistry and mechanics of pianos.
Services
Piano Servicing
Piano Moving
Used Piano Sales
Climate-Controlled Storage
Piano Tuning
Piano Rentals
Field Service
Complete Rebuilding
Gun Safe Moving
Apollo Press Sales
Highlights and features
- We have over 20 years of experience in piano servicing and moving.
- Our team services prestigious institutions like the Beckett School of Music.
- We offer climate-controlled storage for short- or long-term piano protection.
- Every used piano undergoes meticulous appraisal and preparation.
- We provide free delivery within the Waterloo Region for all purchases.
What people say
Outstanding care
Great skill
Unrivalled skill
Professional demeanour
Timely service
Services
Piano Servicing
Apollo Piano offers expert servicing including tuning, regulation, and voicing to ensure optimal performance. Our technicians address mechanical and tonal issues with precision, maintaining instruments for concert-level quality. Clients benefit from timely, reliable maintenance tailored to their piano's specific needs.
Piano Moving
Specialized piano moving services utilize professional equipment and techniques to ensure safe transport. Our team handles grand, upright, and heavy items like gun safes with care, minimizing risk of damage during relocation across the province.
Used Piano Sales
Curated selection of pre-owned pianos undergo rigorous appraisal for quality. Each instrument receives preparation including regulation, voicing, and tuning before sale, with free delivery in the Waterloo Region and warranty assurance.
Climate-Controlled Storage
Dedicated storage facilities maintain stable temperature and humidity levels to protect pianos during short- or long-term relocation. Adjacent showroom access ensures instruments remain in optimal condition under professional oversight.
Complete Rebuilding
Full rebuilding services restore aging pianos to like-new condition through component replacement and structural reinforcement. This process extends instrument lifespan while preserving tonal integrity and playability for demanding performance environments.
People
Mark Veenman
Owner
Mark Veenman brings decades of piano expertise to Apollo Piano, serving institutions like the Beckett School of Music. His meticulous approach ensures precise tuning and maintenance for over 30 pianos at Wilfrid Laurier University.
Questions
What piano services does Apollo Piano offer?
Apollo Piano provides tuning, moving, sales, storage, rentals, and complete rebuilding services for pianos across the Waterloo Region and Ontario.
Do you offer piano moving outside Waterloo Region?
Yes, we move pianos across Ontario with specialized equipment to ensure safe transport for grand, upright, and heavy items.
Are used pianos inspected before sale?
All used pianos undergo rigorous appraisal, regulation, voicing, and tuning to guarantee quality and performance standards before showroom display.
What storage conditions do you provide?
Pianos are stored in a climate-controlled facility adjacent to our showroom, maintaining stable temperature and humidity to protect instruments long-term.
Can I schedule piano servicing online?
Yes, new and existing clients can book appointments through our online scheduling system for convenient service timing.
Reviews (7)
Javier Ferro
Jan 11, 2022
Report
Positive:Professionalism,Quality,Responsiveness
This is what a 5 star service should be. Mark was very responsive by either text messages or emails. They were punctual, and above everything they were well equipped to move pianos with utmost care for your house and piano. You can't ask for more. Thank you.
This is what a 5 star service should be. Mark was very responsive by either text messages or emails. They were punctual, and above everything they were well equipped to move pianos with utmost care for your house and piano. You can't ask for more. Thank you.
Matt Pinelli
Jan 08, 2022
Report
Mark and Tobias arrived on time, and had the piano moved from an upstairs location, down 11 steps, and out the door in 15 minutes. They were extremely professional, friendly, and took the care to keep clear of any obstacles. It was clear they knew what they were doing which made the move smooth. I would recommend Apollo Piano to anybody looking for moving services.
Avril Aves
Dec 15, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Thanks Apollo Piano! Your services were prompt, professional and personable. You worked like a pair of Superheroes to quickly and carefully move our upright the day after we called. Wow!
Thanks Apollo Piano! Your services were prompt, professional and personable. You worked like a pair of Superheroes to quickly and carefully move our upright the day after we called. Wow!
Andrew Fraser
Nov 25, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Mark, it was an absolute pleasure to deal with you and would recommend your services without hesitation. My boys are very happy to have their piano back in tune!!
Mark, it was an absolute pleasure to deal with you and would recommend your services without hesitation. My boys are very happy to have their piano back in tune!!
Ray Tena
Oct 29, 2021
Report
Positive:Professionalism
They were moving a piano next door. I ask if they could move my couch (2 pieces) from the garage to the basement. Came over did the job with care . Added bonus set up the couch and placed it exactly where we wanted. Very professional and careful not to cause any damage. Definitely recommend them.
They were moving a piano next door. I ask if they could move my couch (2 pieces) from the garage to the basement. Came over did the job with care . Added bonus set up the couch and placed it exactly where we wanted. Very professional and careful not to cause any damage. Definitely recommend them.
Jeannette Ruby
Aug 31, 2021
Report
Mark has transformed my 25 year old piano so that it sounds and plays like new. Mark came highly recommended from my Piano teacher (who has a beautiful Grand Piano). He is such a pleasant and technically experienced man and explains what he is doing. I highly recommend him. Mark will continue to service my piano in the future.
Shaeron Newark
Jun 08, 2021
Report
After playing for a few years on a digital keyboard, we wanted a reliable piano in excellent condition at a price we could afford. There are many pianos available today (some for free) . After some research , we discovered Apollo Pianos!! Mark was very helpful, friendly and professional. We visited the showroom, purchased a Yamaha C108 built in 1988 and in immaculate condition!!! He even delivered it that evening (down a narrow stairway into the basement as if it was simple). I am so happy with my piano and very glad that we met Mark and chose Apollo pianos.
