Business Details
32 Years
experience
Your Trusted Flooring Experts in St. Catharines
Established in 1994, Emporium Carpet & Flooring has built a strong reputation for providing personable sales support and professional installation. Our curated collection of premium flooring solutions showcases a commitment to durability, aesthetics, and innovation, with a focus on hardwood, tile, luxury vinyl plank, and carpet. As the exclusive provider in Niagara for Canadian-made products from Mercier and Mirage, we combine decades of industry experience with a dedication to sourcing high-quality materials that meet diverse design needs.Our team of flooring specialists brings over 200 combined years of installation expertise, ensuring every project receives tailored solutions and seamless execution. We prioritize customer satisfaction through honest consultations, functional product recommendations, and warranties on installations, serving both residential and commercial clients across the Niagara Region and surrounding areas.
Services
Carpet Installation
Hardwood Flooring
Luxury Vinyl Plank
Tile Installation
Custom Area Rugs
Details
- Year established: 1994
Highlights and features
- We offer Niagara's largest in-stock selection of flooring options
- Our team includes certified flooring specialists with 10-43 years of experience
- We provide exclusive Canadian-made products from Mercier and Mirage
- Our installation team has 200+ combined years of expertise
- We guarantee functional, aesthetically pleasing flooring solutions
What people say
Excellent service
Professional installers
Great value
Quick problem resolution
Competitive pricing
Services
Carpet Installation
Our carpet installation services combine premium nylon fibers with expert craftsmanship to deliver durable, stylish flooring solutions. We specialize in Stainmaster Pet Protect technology for stain-resistant carpets and offer custom area rugs tailored to client specifications. With dedicated installation managers overseeing every project, we ensure precise fitting and long-lasting results for residential and commercial spaces in Niagara.
Hardwood Flooring
We provide solid and engineered hardwood flooring options from trusted Canadian brands like Mercier and Mirage. Our selection includes various species, finishes, and widths to suit different design preferences. Our team offers professional installation services that maintain the integrity of the wood while ensuring proper acclimation and subfloor preparation for lasting durability in both new constructions and renovation projects.
Luxury Vinyl Plank
Our luxury vinyl plank (LVP) solutions offer waterproof, low-maintenance flooring with the appearance of natural materials. Available in multiple textures and designs, these planks withstand high-traffic areas while maintaining their aesthetic appeal. We provide expert installation services for both residential and commercial clients seeking durable, cost-effective flooring alternatives to traditional hardwood or tile.
Tile Installation
We specialize in ceramic, porcelain, and natural stone tile installations with expert guidance on waterproofing and subfloor preparation. Our team uses premium materials and proven installation techniques to prevent cracks and leaks in bathroom and kitchen projects. We offer comprehensive tile solutions including large-format tiles, mosaics, and in-floor heating systems for lasting beauty and functionality.
Custom Area Rugs
Our custom area rug service allows clients to create bespoke floor coverings tailored to specific dimensions and design preferences. We offer premium rugs from Sevens Omni and Citak brands featuring handwoven construction and unique patterns. These statement pieces enhance interior aesthetics while providing comfort and texture, with options available to complement both modern and traditional decor styles.
People
Carlo DeSantis
Partner
With exclusive manufacturer relationships and community involvement, Carlo promotes Canadian-made flooring products while leading business development initiatives at Emporium Carpet & Flooring.
James McGowan
Flooring Consultant
Bringing 30 years of industry experience, James specializes in connecting clients with optimal flooring solutions and managing installation projects for new builds and renovations across Niagara.
Andr Moreau
Sales Associate
With 43 years in flooring, Andr provides expert product knowledge and trains staff while helping clients select ideal flooring options that balance aesthetics and functionality.
Ted Miller
Flooring Consultant
Ted combines strong product knowledge with customer-focused service to help clients find perfect flooring solutions, emphasizing satisfaction through personalized consultations and follow-up.
Questions
What types of flooring products do you carry?
We offer hardwood, luxury vinyl plank, tile, carpet, and custom area rugs from premium brands, including exclusive Canadian-made products from Mercier and Mirage.
Do you provide installation services?
Yes, we offer professional installation services for all flooring types with dedicated managers overseeing projects from St. Catharines to Hamilton.
Are your flooring products suitable for commercial spaces?
Our commercial-grade options include durable vinyl planks with heavy-traffic warranties and tile solutions designed for high-usage environments across Niagara businesses.
Can I get custom-sized area rugs?
Yes, we create custom area rugs and runners tailored to specific dimensions and design preferences using premium materials from Sevens Omni and Citak.
What areas do you service?
We serve St. Catharines, Niagara Falls, Welland, Niagara on the Lake, Hamilton, Burlington, Oakville, and surrounding regions in Southern Ontario.
Do you offer warranties on installations?
Yes, we provide warranties on our tile and flooring installations, ensuring quality workmanship and peace of mind for residential and commercial clients.
Reviews (4)
Stephanie Miller
Dec 30, 2021
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Sales staff are pretty nifty...especially the one with the beard.. In all seriousness, they're a great locally owned business that treat their staff well.
Wally Dingman
Dec 30, 2021
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Tile may not be their specialty.... 4 attempts to correct a poorly laid tile floor. Poor communication and NO follow up
Jamie Armsworthy
Sep 18, 2021
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My wife and I recently purchased some engineered flooring with installation, Andre and the team were awesome, no pressure atmosphere with a great selection. Got a great deal on the flooring and installation and some tile for a future project. Carl and Dara our installers did an incredible job on the installation, very professional and did a great job on the install would highly recommend them to others looking for a good price and quality installation. I am sure if we need their services in the future we will be calling them.
Brent R.
Jul 17, 2021
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We have been here before to shop for some flooring and carpeting,and loved the service. We decided to try them again for our Home Theater Room and bought some nice vinyl click flooring. They have a large variety of flooring and carpet to chose from. Always a great experience and great staff.
