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Business Details
32 Years
experience
Your Trusted Plumbing Partner in Kitchener-Waterloo
Frey's Plumbing Works has served Kitchener, Waterloo, and Guelph for over 30 years with premier plumbing solutions. Our licensed professionals combine technical expertise with a customer-first approach, delivering reliable installations, repairs, and water treatment systems. We prioritize quality craftsmanship, fair pricing, and timely service to ensure lasting satisfaction. Our team maintains deep knowledge of local plumbing codes and modern system requirements. With a focus on transparency and accountability, we've built a reputation for resolving complex issues efficiently.

Our partnerships with leading fixture manufacturers ensure durable, high-performance solutions. Customer testimonials consistently highlight our punctuality, clear communication, and problem-solving capabilities. We stand behind our work with a one-year labour warranty on all installations. From new home builds to emergency repairs, our dedicated plumbers provide comprehensive support tailored to residential needs. This sustained commitment to excellence has made us a trusted name in the region's plumbing industry.
Services
New Home Plumbing Residential Plumbing Water Softeners & Filters Appliance Installation Emergency Repairs
Details
  • Year established: 1994
Highlights and features
  • 30+ years serving Kitchener-Waterloo-Guelph communities
  • Fully licensed plumbers with current code expertise
  • Customer-first approach with one-year labour warranty
  • Partnerships with leading plumbing fixture manufacturers
  • Proven track record of timely, reliable service
What people say
Excellent service Came on time Professional plumbers Reliable Quality work
Services
New Home Plumbing
Streamline your new home build with our comprehensive plumbing installations. Our licensed experts ensure code-compliant systems tailored to modern living requirements. From layout planning to final inspections, we deliver durable, efficient solutions for residential developments across Kitchener-Waterloo-Guelph.
Water Softeners
Improve water quality with our premium softening systems. We offer Waterite Fusion, Gemini, and Aquamaster models designed to eliminate mineral buildup. Professional installation by licensed plumbers ensures optimal performance and extended appliance lifespan for homes in our service areas.
Residential Repairs
Address leaks, clogs, and system failures with our prompt repair services. Our technicians diagnose issues quickly using advanced tools while minimizing property disruption. Available for urgent plumbing emergencies with transparent pricing and guaranteed workmanship.
Appliance Installation
Enhance efficiency with our certified installation of kitchen, bathroom, and laundry fixtures. We work with trusted brands to ensure proper functionality and aesthetic integration. All installations include system checks to maintain optimal plumbing performance across Waterloo region homes.
Emergency Services
Access time-sensitive plumbing solutions for burst pipes, flooding, and system failures. Our team prioritizes rapid response while maintaining safety standards. Available during regular business hours for critical issues requiring immediate attention in our core service areas.
Questions
What areas do you service?
We serve Kitchener, Waterloo, Guelph, and Cambridge with comprehensive plumbing solutions.
Do you offer emergency plumbing services?
Yes, we handle urgent plumbing issues during regular business hours with prompt response times.
What water softener brands do you install?
We specialize in Waterite Fusion, Gemini, and Aquamaster systems for residential applications.
Are your plumbers licensed?
All our technicians hold current plumbing licenses with up-to-date code compliance knowledge.
What warranty do installations include?
Every installation comes with a full one-year labour warranty covering our workmanship.
How do water softeners benefit homes?
They prevent mineral buildup, extend appliance life, and improve water heating efficiency by 20-30%.
Reviews (1)
Ryan M.
Dec 19, 2015 Report
I'm actually a bit shocked they have no reviews at the time of this writing...at the same time, I'm happy to give them their first Yelp. My wife and I have been using Frey's for several years. We first hired them because of a leak with our hot water tank. Since then they've installed our water softener and we used them to renovate our ensuite and guest bathrooms, both of which turned out beautifully. Our guests love our bathrooms! From a service side, and I'm big on personal service, they always make us feel comfortable, answer all our questions, and are prompt and professional