Business Details
39 Years
experience
Trusted Ottawa Renovation Experts Since 1987
Westend Bath & Kitchen has been a trusted name in Ottawa's renovation industry since 1987. As a family-owned business, we combine decades of expertise with a commitment to quality craftsmanship and personalized service. Our team specializes in bathroom and kitchen renovations, offering tailored solutions that enhance functionality and style while respecting your budget. With a focus on premium materials and meticulous attention to detail, we ensure every project meets rigorous standards of durability and aesthetic appeal.Our in-house designers and experienced installers collaborate seamlessly to deliver stress-free renovations, managing every step from planning to completion. Backed by a three-year workmanship warranty and affiliations with industry-leading organizations, we prioritize customer satisfaction through transparent communication and reliable results. Serving Ottawa and surrounding areas, we transform homes with innovative designs that reflect each client's unique vision and lifestyle.
Services
Bathroom Renovations
Kitchen Renovations
Home Renovations
Basement Finishing
Flooring Installation
Details
- Year established: 1987
Highlights and features
- We offer 35+ years of local renovation expertise in Ottawa's unique housing stock
- Our team provides personalized design solutions tailored to your lifestyle and budget
- We guarantee quality through premium materials and meticulous craftsmanship standards
- Our streamlined process manages permits, timelines, and subcontractors for your convenience
- We maintain a three-year workmanship warranty and industry-leading customer satisfaction
Associations and certifications
- RenoMark
- Better Business Bureau
- Greater Ottawa Home Builders Association
What people say
Professional team
Quality workmanship
Timely delivery
Design expertise
Reliable service
Services
Bathroom Renovations
We transform bathrooms into functional, spa-like spaces with modern fixtures and durable materials. Our renovations incorporate accessibility features like grab bars and walk-in showers while maintaining aesthetic appeal. With expert tile work and premium finishes, we create bathrooms that combine luxury with practical storage solutions for families.
Kitchen Renovations
Our custom kitchen designs optimize workflow and storage through intelligent layouts and high-quality cabinetry. We integrate energy-efficient appliances and durable countertops while offering lighting solutions that enhance both functionality and ambiance. From compact updates to complete overhauls, we create kitchens tailored to your cooking and entertaining needs.
Home Renovations
We coordinate comprehensive home transformations that maintain architectural integrity while modernizing living spaces. Our services include basement development with new bathrooms, flooring installation, fireplace integration, and custom built-ins that maximize storage efficiency throughout your home.
Basement Finishing
We convert unfinished basements into functional living areas with complete bathroom installations and moisture-resistant materials. Our designs incorporate entertainment spaces, home offices, and additional bedrooms while ensuring proper insulation and code compliance for safe, comfortable use.
Flooring Installation
We install premium hardwood, luxury vinyl, and other durable flooring options that withstand Ottawa's climate. Our experts ensure proper subfloor preparation and moisture barriers for long-lasting results, with seamless transitions between different flooring materials throughout renovated spaces.
People
Rick Cleroux
Lead Contractor
With over 30 years of experience since Westend's founding, Rick brings unmatched expertise in renovation execution. He specializes in solving complex installation challenges while maintaining strict quality standards for every project.
Questions
What does your warranty cover?
Our three-year workmanship warranty covers all renovation components, while product warranties are provided by manufacturers.
How far in advance should I plan a renovation?
We recommend booking 3-4 months ahead for major projects to allow proper design and material ordering.
How long do typical renovations take?
Bathrooms take 2-4 weeks and kitchens require about 5 weeks, depending on project complexity.
What happens if unexpected issues arise during renovation?
We provide detailed quotes for unforeseen repairs while maintaining project timelines and quality standards.
Can I supply my own materials?
We recommend using our vetted suppliers to ensure material quality and installation compatibility.
Do you handle structural modifications?
Yes, we coordinate with certified engineers for load-bearing wall modifications and structural upgrades.
Reviews (6)
B. Newell
Jan 24, 2022
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Last year I contracted Westend Bath and Kitchen for a renovation to my ensuite bathroom. I dealt with Peter Schneider who was very responsive and a pleasure to work with. The installation saw some minor delays but the new ensuite looks beautiful and I won't hesitate to use Westend Bath and Kitchen again. The only reason I haven't rated perfect is because it was not possible to obtain a realistic depiction of the design due to the software tool used (example attached). Given todays technology and as the renovation cost was just over 30K, it would have been nice to see a realistic and coloured renditioning
Jeannine Boucher
Nov 12, 2021
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We had our kitchen and powder room renovated by Westend Bath and Kitchen, and we could not be happier! Right from the beginning, working with the amazing designer Loretta, who took the time to listen to what we wanted and designed us a kitchen that is not only beautiful but also works well for our needs, and somehow made it feel and look more spacious. To working with the contractor, Eddie and his team, who did a Wonderful job and who were very professional, and attentive to what we wanted and to when we had any concerns. I could not say enough good things about Westend Bath and Kitchen and recommend
Nancy Davis
Jun 09, 2021
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I have never been treated so condescendingly during a simple phone inquiry to Westend Bath and Kitchen Centre. I contacted them as they are a local distributer for Unikstone, a high end stone shower base. I called them to enquire if they would have a shower base for viewing as it is a substantial investment which could make a lovely statement in the bathroom. Without them knowing anything about my project, or asking any questions, the gentleman who answered the phone proceeded to say that they do not deal with people looking for "bits and pieces" as all projects are in the $50,000.00 and up range
Jesse B.
May 02, 2021
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Hey your renovation project done right with the pros at West End! We had our kitchen and a bathroom done recently and had a great experience. Everything from working with the designer, picking out our finishes from a wide array of selections at their showroom to having the work done by a friendly contractor who explained every step, paid attention to the details and produced a stunning final renovation on-time and very close to the quoted budget. They arent cheap, but you get what you pay for. We were very happy with the experience start to finish and highly recommend West End!
Helen Giroux
Jan 24, 2021
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Westend Bath and Kitchen recently remodelled our kitchen and surpassed our expectations! We went from a small, poorly designed space to a dream kitchen! Designer Sarah seemed to read our minds! She suggested a new layout that was totally in sync with our thoughts and then put together colours and materials that work beautifully in the new space. The quality of both the work and materials would be hard to beat. The renovation crews were professional, courteous and punctual. We had heard that living through a kitchen renovation could be extremely stressful, but found the opposite to be true because
D. D.
Nov 10, 2020
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We recently completed a three-week renovation of our main bathroom and powder room with Westend Bath and Kitchen. Our designer, Kendra, provided excellent advice, support and service. She guided us through the many options available when choosing the materials required. When changes were needed, she was very co-operative and helpful to ensure we were fully satisfied with our selections. Chris, our contractor, did an outstanding job. His workmanship was of the highest quality and he was very reliable, professional, co-operative and pleasant to work with. All aspects of the job were handled very
