Business Details
16 Years
experience
Emergency
services
Your Trusted Bed Bug Removal Experts in Vancouver, BC
Founded in 2010, BC Bug was established to address the growing challenge of bed bug infestations in Metro Vancouver. Our expertise stems from firsthand experience battling a severe infestation in one of our owner's apartment complexes, which led to extensive research and the development of effective removal strategies. With over 45 years of combined experience, our certified technicians utilize advanced methods including heat treatments, chemical applications, and K9 detection to eliminate bed bugs from residential and commercial properties. We prioritize transparency, offering free consultations and clear pricing while maintaining partnerships with organizations like the BC Housing Foundation. Our commitment to innovation is reflected in our membership with the Structural Pest Management Association of BC and our 100% locally owned operations.We guarantee complete eradication through comprehensive services that include furniture treatment and full property clean-outs. Backed by media features in The Globe and Mail and BC Business, we provide 24/7 emergency response with a 30-minute callback guarantee during operating hours. Our team's technical proficiency is demonstrated through precise application of treatments like Aprehend biopesticide and thermal remediation. We maintain strict licensing and insurance standards while offering tailored solutions for diverse environments including apartments, hotels, and long-term care facilities. Our customer-centric approach ensures detailed explanations of every treatment step and flexible payment options to accommodate various needs.
Services
Bed Bug Removal
Heat Treatments
Dog Detection
Traditional Treatments
Commercial Services
Details
- Year established: 2010
Highlights and features
- We guarantee same-day or next-day service availability
- Our technicians have 45+ years of combined bed bug removal experience
- We offer price-matched treatments with comparable services
- We provide 24/7 emergency response with 30-minute callbacks
- We use multiple treatment methods including heat, chemical, and K9 detection
Associations and certifications
- Structural Pest Management Association of BC
- Better Business Bureau (BBB)
What people say
Prompt response times
Technical expertise
Successful eradication
Professional approach
Knowledgeable staff
Services
Bed Bug Removal
Our comprehensive bed bug removal service combines multiple treatment methods to ensure complete eradication. We use thermal remediation, chemical applications, and K9 detection to address infestations in all property types. Our technicians follow strict protocols to eliminate bed bugs at all life stages while minimizing disruption to residents.
Heat Treatments
Heat treatments use controlled temperatures to destroy bed bug populations throughout properties. Our equipment raises interior temperatures to lethal levels for bed bugs while protecting structural integrity. This chemical-free solution effectively treats entire infestations in 6-8 hours with minimal preparation required from property owners.
Dog Detection
Our trained bed bug detection dogs identify infestations with 97% accuracy. This method excels at locating hidden bed bugs in early stages or verifying treatment success. The non-invasive process quickly pinpoints problem areas without damaging property or requiring extensive preparation.
Traditional Treatments
Traditional pesticide treatments remain our most efficient method for immediate bed bug elimination. Our licensed technicians apply targeted chemical solutions throughout infested properties, ensuring complete coverage of potential hiding spots. This proven method provides rapid results while following strict safety protocols.
Commercial Services
We provide specialized bed bug control for commercial properties including hotels, apartment complexes, and long-term care facilities. Our services accommodate business operations with minimal disruption while meeting regulatory requirements. We offer bulk pricing and customized prevention plans for property managers and housing societies.
People
Chris
Owner/Operator
With over 45 years combined experience in pest control, Chris leads our team of certified technicians. His expertise developed through personal experience managing a severe bed bug infestation in his own apartment complex. He specializes in heat treatment applications and customer education about bed bug prevention strategies.
Questions
How quickly can you respond to a bed bug infestation?
We guarantee same-day or next-day service with technicians available 8am-8pm seven days a week. Emergency cases receive priority scheduling.
What treatment methods do you use?
We employ multiple proven methods including heat treatments, chemical applications, K9 detection, and Aprehend biopesticide treatments to ensure complete eradication.
Do you offer any guarantees?
We guarantee complete bed bug removal, price matching with comparable services, and 30-minute callbacks during operating hours.
How long does treatment take?
Traditional treatments typically require one day. Heat treatments take 6-8 hours. Follow-up visits may be needed for severe infestations.
Are your treatments safe for families and pets?
All our treatments follow strict safety protocols. Heat treatments are chemical-free. We provide specific preparation instructions to ensure safety for residents and animals.
How can I prevent bed bug infestations?
We recommend inspecting secondhand furniture, using bed bug-proof mattress covers, and checking hotel rooms before settling in. Our prevention guide provides detailed recommendations.
Reviews (7)
Brenda Reeve
Jan 06, 2021
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This review is long overdue. The first week of the quarantine I thought I found a bed bug in my apartment. I was already overwhelmed with all that was going on and this just about put me over the top. I caught the little critter and took a couple pictures of it. I called Canada Bed Bug and they asked me to send them the picture. Within half and hour they had their expert look at my photo and call me back to confirm that it wasn't a bed bug that I had spotted. Phew! Thank you so much for your speedy and kind service.
Gloria Buchinski
Aug 25, 2020
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As executor of my mother's condo, I was faced with a daunting task of
evicting unsavory persons a year and a half after my mother's passing. There was an infestation of bed bugs and trash. Canada Bed Bug literally
came to my rescue! There are no words that can describe how helpful and kind they were and got to the extermination and clean-up in a timely manner. I highly recommend this company. Thank-you so much!
evicting unsavory persons a year and a half after my mother's passing. There was an infestation of bed bugs and trash. Canada Bed Bug literally
came to my rescue! There are no words that can describe how helpful and kind they were and got to the extermination and clean-up in a timely manner. I highly recommend this company. Thank-you so much!
B. Ridge
Jun 10, 2020
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Firstly the 30min call back guarantee was not true, but after a couple hours when I tried again I did get through and speak to Anthony. I wanted to ask him about a carpet beetle I found and if they are comparable to bed bugs... There was no consultation offered he was really rushing me off the phone just gave me a quote and told me he would send me an infosheet online. The website talks about expertise, but he couldn't answer my basic questions and said I'd have to book a technician cuz he didn't know and they would be be able to tell me more. The infosheet he sent me via email was just about preparing
Jocelyn Plunkett
Nov 13, 2019
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I spoke with Chris today in regards to bed bugs and was super impressed with his knowledge and honesty! I told him i had received a spray from an exterminator but was waiting to do one more as they usually do two to three to make sure everything is dead including the eggs that have hatched. I have however been having extreme anxiety about the issue as ive never dealt with these before and am a bit clueless when it comes to it. I was going to get the heat treatment as well by Canada bed bug but instead of him telling me i needed it just to make a profit he was honest and let me know that getting
Nikki Ho
Nov 01, 2019
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Just spoke on the phone with Chris from Canada Bed Bug. Very professional, patient, and informative. Inquisitive about the my situation and was able to provide me with very useful information about the whole process. You can tell this is not a company out to get your money as, based from my story and signs, felt it was unlikely I had bed bugs (not %100 guarantee, but unlikely). I will be keeping an eye out and at the sign of bed bugs I will likely use these guys to smash the suckers out of my home.
Candice Pittman
Oct 13, 2019
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I would highly recommend this business. Chris on the phone was so informative and amazing. He is very honest. Not trying to upsell. After discussing my issue he told me over the phone he was pretty confident we didnt have bed bugs. He even offered for us to send pics for confirmation free of charge. I needed to be 100% sure, so I had Marc from his business come do an in home inspection. He was able to come the same day , did a thorough inspection and assured me we were bed bugs free. Marc was professional. Prompt. Friendly. I would highly highly recommend Marc and Chris if you ever have a bed
Jen Muranetz
Jan 31, 2019
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Chris was extremely helpful. We were unsure if we had bed bugs or not, so he happily let us text him photos of bugs in our home and gave us his expert advise about whether or not it was bed bugs. This was all done free of charge. He also sent a video link on how to do a home inspection ourselves. I really appreciate his willingness to support, even though we were not paying customers. If I ever need an expert to remove bed bugs, I will definitely be using their services! Top notch honest folks.
