Neptune Plumbing

Business Details

26 Years

experience

Emergency

services

Calgary's Trusted Plumbing & Heating Experts

Founded in 2000, Neptune Plumbing has established itself as a trusted provider of comprehensive plumbing and heating solutions in Calgary and surrounding areas. Our team of certified professionals brings decades of combined experience to every project, specializing in residential and commercial plumbing, furnace installation, water softener systems, and emergency repair services. We prioritize customer satisfaction through accurate estimates, transparent pricing, and a 100% satisfaction guarantee that ensures quality workmanship and accountability. Our commitment to excellence is demonstrated through two-year warranty options on all services, 24/7 emergency availability, and innovative programs like the Diamond Club maintenance plan.

With a focus on modern techniques such as trenchless pipe repair and video inspection technology, we deliver efficient, long-lasting solutions while maintaining the highest standards of professionalism. Our reputation for punctuality, cleanliness, and technical expertise has made us a preferred choice for Calgary residents and businesses seeking reliable plumbing and heating services.

Services

Residential Plumbing Commercial Plumbing Emergency Repairs Furnace Installation Water Softener Systems Drain Cleaning Gas Fitting Boiler Services Sewer Line Repair Trenchless Pipe Replacement

Details

Year established: 2000

Highlights and features

We offer 24/7 emergency plumbing and heating services
Our 100% satisfaction guarantee covers all workmanship
Certified professionals with 30+ years industry experience
Two-year warranties available on all installations
Same-day service appointments available before 10:00 AM

What people say

Incredibly pleasant and professional Always arrive on time Very happy with jobs 100% satisfaction guarantee Efficient and hassle-free

Website

Update Listing

Services

Emergency Plumbing

Our certified technicians provide immediate response for burst pipes, sewer backups, and gas leaks with guaranteed same-day service before 10:00 AM. We use advanced diagnostic tools and maintain full equipment inventory to resolve urgent issues efficiently. All emergency repairs come with our 100% satisfaction guarantee and two-year warranty options.

Furnace Installation

We offer complete furnace replacement and installation services using energy-efficient models from trusted manufacturers. Our team ensures proper sizing, venting, and gas connections while maintaining clean workspaces. Customers receive personalized recommendations based on home size and heating requirements with financing options available.

Drain Cleaning

Using high-pressure jetting and video inspection technology, we clear residential and commercial drain blockages effectively. Our BioSmart maintenance program prevents future clogs with natural bacteria treatment. We handle kitchen, bathroom, and outdoor drainage systems with same-day service availability.

Water Softeners

We install and service salt-based and salt-free water softening systems to eliminate mineral buildup in Calgary's hard water. Our solutions improve appliance efficiency and extend plumbing lifespan while providing cleaner water for households. Regular maintenance ensures optimal system performance and water quality.

Trenchless Repair

Our minimally invasive trenchless technology replaces damaged pipes with minimal property disruption. This method extends pipe lifespan up to 50 years and avoids costly landscaping repairs. We use cured-in-place pipe lining for sewer and water line replacements with durable, corrosion-resistant materials.

People

Joe Scavarelli

Founder

With over 30 years in the plumbing industry, Joe Scavarelli established Neptune Plumbing in 2000 on principles of quality workmanship and customer satisfaction. He continues to oversee operations while maintaining family ownership and direct involvement in service delivery.

Questions

What emergency plumbing services are available in Calgary?

We provide 24/7 emergency services for burst pipes, sewer backups, gas leaks, and urgent heating failures with guaranteed same-day response before 10:00 AM.

Do you offer furnace installation warranties?

All furnace installations include a two-year warranty option with regular maintenance extending system lifespan and performance efficiency.

How can I prevent drain clogs?

Our BioSmart maintenance program uses natural bacteria treatment to prevent buildup. We also recommend regular professional drain cleaning and avoiding grease disposal in kitchen sinks.

What payment options are available?

We accept major credit and debit cards. Financing options include no payments for six months on qualifying installations.

Do you service commercial properties?

Yes, we handle commercial plumbing, heating, and drain cleaning for businesses in Calgary with minimal operational disruption.

What indicates needing pipe replacement?

Frequent leaks, reduced water pressure, discolored water, and recurring clogs may signal pipe issues. Our video inspection service accurately diagnoses problems and recommends trenchless solutions when possible.

Reviews (6)

Write a Review

Gordon Forbes

Jan 22, 2022 Report

I liked everything about Neptune Plumbing and Heating right from when Courtney handled our query about our plumbing problem, to when Derek and Dustin showed up to give their professional assessment of the work and costs to be done in order to fix our problem( the hose from our old washing machine was seized on the hot water tap ) They replaced the hot and cold water taps for our new washing machine, installed the hoses on our washing machine, cleaned up and put the washing machine and dryer back in place. I especially liked the way Derek went over all of the work that he and Dustin did prior to

Bill Law

Jan 22, 2022 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We received excellent service right from contact with the receptionist on the phone to the completion of the repairs. The service/repairman, Scott, was courteous, competent and clearly responded to all of our questions. He also took the time to give us quotes on future work to be completed. Highly recommended.

Mick Plotnicki

Jan 20, 2022 Report

We arrived home late Friday afternoon to find significant water leaking from the water heater. It was after normal hours but I called the emergency number and Colyn Scrivens came over to assess the situation. By 7:30 pm he was gone having took out the old heater and replaced it with a new one as well as some connection tune ups. And the site was very clean. Very happy customer!

Rc Bates

Jan 02, 2022 Report

Contacted Neptune to provide a quote for a hot water tank replacement and check on a slow draining toilet. The team at dispatch/head office were friendly, and provided excellent communication (follow up, reminders, and heads up on technician arrival). Colyn arrived when promised, was professional, courteous and knowledgeable. As a result I've gone ahead and booked the install for the tank and new toilet with them based on the service provided so far. I'll update my review post install - expecting it to go smoothly.

Jason Paul

Dec 28, 2021 Report

Very pleased with the work done by Scott and Derek to replace the polybutylene water piping with PEX in our 2-story home. They were in and out in two days, and were very professional and empathetic to our needs. Given the invasive nature of this job, we were happy that they were able to keep the drywall holes to a minimum and even provided contacts to help with repairing drywall holes. I would highly recommend Neptune for this kind of work.

Marg Kapler

Dec 13, 2021 Report

Our kitchensink clogged. Neptune was the first company that returned our calls for assistance. Jason R quickly concluded it was an ice plug (we have never had an issue in over 25 years in the home). Jason told us this could take a long time to thaw and snake the pipe; he then instructed us on what we could do ourselvesto clear the pipe. We followed his instructions and within a few hours we were back in business.
Jason's prompt and professional service were greatly appreciated. We will use this company again, if needed.