Business Details
31 Years
experience
Trusted Ottawa Flooring Solutions for Every Home
Established in 1995 by industry veteran Gary Tremblay, Ottawa Diamond Flooring has built a reputation as Ottawa's premier flooring solutions provider. With over three decades of expertise in flooring products and installations, our team delivers comprehensive services including hardwood, laminate, vinyl, tile, and carpet solutions. Our Nepean showroom showcases an extensive selection of premium brands like Goodfellow and Armstrong Flooring, complemented by specialized offerings such as granite and quartz countertops.We prioritize customer satisfaction through free in-home estimates, guaranteed professional installations, and hardwood refinishing services that restore high-traffic floors. Backed by partnerships with leading manufacturers and a commitment to quality craftsmanship, we serve Ottawa, Nepean, Kanata, Barrhaven, and Orleans. Our dedicated professionals ensure every project meets exacting standards, combining technical expertise with personalized service to deliver lasting value for residential clients.
Services
Hardwood Flooring
Laminate Flooring
Carpet Installation
Tile Flooring
Vinyl Flooring
Floor Refinishing
Countertop Installation
Staircase Renovation
Railing Installation
In-Home Estimates
Details
- Year established: 1995
Highlights and features
- 30+ years of flooring expertise with certified installers
- Free in-home estimates for personalized solutions
- Guaranteed installations on all showroom products
- Extensive selection of premium flooring brands
- Specialized hardwood refinishing and countertop services
Services
Hardwood Flooring
Premium solid and engineered hardwood options from Canadian brands like BSL and PG Model. Available in exotic and traditional styles with professional installation services. Enhances home value through durable, timeless finishes suitable for residential spaces across Ottawa.
Carpet Installation
Diverse carpet selections from Shaw Floors and Dream Weaver featuring noise reduction and thermal insulation. Includes HD underlay for $3.99/sq.ft. Offers 10-year warranties with tax-free promotions when purchased with installation services.
Tile Flooring
Durable porcelain, mosaic, and stacked stone tiles for kitchens, bathrooms, and commercial spaces. Includes backsplash options and moisture-resistant installations. Professional laying services ensure seamless, long-lasting results with minimal maintenance requirements.
Vinyl Flooring
Water-resistant WPC/SPC vinyl planks priced between $3.15$7.49/sq.ft. Mimics wood/tile aesthetics with soft underfoot comfort. Ideal for high-moisture areas with click-lock installation available for quick, efficient projects.
Floor Refinishing
Professional sanding and refinishing services for high-traffic hardwood floors. Restores original luster without replacement costs. Includes stain options and protective coatings to extend floor lifespan while maintaining structural integrity.
People
Gary Tremblay
Owner
Founder with 30+ years of flooring industry experience, specializing in product knowledge and installation techniques. Leads Ottawa Diamond Flooring's commitment to quality through hands-on management and customer-focused service delivery.
Rob Martin
Sales Consultant
Experienced flooring advisor providing personalized solutions for residential clients. Combines product expertise with practical recommendations to help customers select optimal flooring options within budget constraints.
Jessi Tancorre
Operations Manager
Coordinates installation teams and manages project timelines to ensure efficient service delivery. Maintains quality control standards across all flooring and renovation projects undertaken by the company.
Steve Gervais
Estimator
Provides accurate cost assessments and project planning for flooring installations. Conducts in-home evaluations to determine material requirements and labor estimates for residential clients.
Sara Atkins
Bookkeeper
Manages financial operations including invoicing, accounts payable/receivable, and budget tracking. Ensures transparent financial processes that support the company's customer-focused service model.
Questions
What flooring options are available at Ottawa Diamond Flooring?
We offer hardwood, laminate, vinyl, tile, and carpet flooring from premium brands like Armstrong and Goodfellow. Specialized services include granite countertops and hardwood refinishing.
Do you provide installation services?
Yes, we offer professional installation for all products sold in-store including hardwood, tile, vinyl, laminate, and carpet. Our team guarantees quality workmanship from start to finish.
Are there current promotions available?
Check our website for ongoing offers like tax-free carpet purchases with installation. We regularly update promotions for flooring materials and installation packages.
What areas do you service?
We serve Ottawa, Nepean, Kanata, Barrhaven, and Orleans. Our showroom in Nepean provides easy access for customers across the region to view product displays.
Can I get a free estimate?
Yes, we provide complimentary in-home estimates for flooring projects. Our consultants assess your space and recommend optimal solutions during these appointments.
What warranties do your products carry?
Warranties vary by product: 25-year residential/3-year commercial for laminate, with specific terms for hardwood, vinyl, and tile installations. Ask our team for details.
Reviews (5)
Perry Smith
Sep 12, 2021
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We had Ottawa Diamond Flooring do a makeover of our 35 year old carpeted staircase staining the woodwork to match our hardwood floors from the original oak stain. The crew was respectful of our home, arrived when promised and went over and beyond what we expected to ensure that the finishing was of the highest standard.
Joel Ache
Apr 09, 2021
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I ask the to come and do an estimate to refinish our floors. Really bad communication and the contractor had a really bad attitude. When the floors were sanded, it looked great but found some edges that were rough like sandpaper. They sanded the edges by hand but when they put finish on, it was patchy and showed all the roller marks and was rough and they said it was normal and blamed it on our house temperature. It obviously meant they didn't sand it good and didn't put enough coats of finish on the flooring. We waited years to do this floor and finally made the dive and now we regret ever doing
Jason Victor
Nov 03, 2019
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A true professional company, they have always answered all my questions and provided guidance and suggestions before AND after. always a pleasure dealing with Shawn and his team and will definitely be purchasing more product from them for the next renovation we do.
Tanya B.
Jul 12, 2019
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Went into Store, no one was there to serve me. Seems to have a lack of staff, and there wasn't alot of customers.
Sam S.
Jan 29, 2019
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Through Home Depot we hired Ottawa Diamond as the installer for our marble backsplash - Home Depot spoke very highly of the company. We were not disappointed as the installer, Shawn, was even better than described by Home Depot. He did not leave until the work was completed and done to his standards, which were at least as high as ours. He even arrived during a freezing rain event that took him at least an extra hour to navigate and then completed the job. We are most impressed and would definitely use Ottawa Diamond again.
