Reliable Heating & Air Conditioning

Business Details

33 Years

experience

Emergency

services

Your Trusted Winnipeg HVAC Partner for Heating & Cooling Solutions

Reliable Heating & Air Conditioning has been serving Manitoba residents since 1993, establishing itself as Winnipeg's most trusted source for heating and air conditioning solutions. Founded as a family business by Jack and Karen Watters, we have maintained a commitment to exceptional customer service and competitive pricing for over 30 years. Our team of long-term employees delivers 24/7 emergency services, ensuring prompt responses to repair and maintenance needs across residential and commercial properties.

With an A+ rating from the Better Business Bureau, we prioritize affordability without compromising quality, offering comprehensive HVAC services ranging from furnace repairs to full system installations. Our service area includes Winnipeg and surrounding communities such as Lockport, Stony Mountain, and Oakbank. We pride ourselves on transparency, expertise, and a customer-centric approach that has earned us repeat business and industry recognition as a Daikin Comfort Pro Dealer.

Services

Furnace Repair Air Conditioning Installation Heat Recovery Ventilation Heat Pump Services Commercial HVAC Hot Water Tanks Indoor Air Quality Emergency Repairs

Details

Year established: 1993

Highlights and features

We offer 30+ years of HVAC expertise in Winnipeg
Our team maintains an A+ rating with the BBB
We provide 24/7 emergency repair services
Family-owned business with local community commitment
We guarantee competitive pricing with no hidden fees

Associations and certifications

Better Business Bureau (BBB)

What people say

Seamless experience Saved $1000 A+ service Professional install Quality repair

Website

Update Listing

Services

Furnace Repair

Our certified technicians provide prompt furnace repairs for all makes and models. We diagnose and fix heating system issues efficiently, ensuring optimal performance during Manitoba winters. Emergency services available 24/7 with no overtime charges.

Air Conditioning Installation

We install energy-efficient air conditioning systems tailored to your home's needs. Our Daikin Comfort Pro Dealer status ensures premium equipment and expert installation for reliable summer cooling in Winnipeg.

Heat Recovery Ventilation

Improve indoor air quality with our HRV installation and maintenance services. We help Manitoba homeowners maintain healthy ventilation while preserving energy efficiency in both new and existing homes.

Commercial HVAC

We service commercial properties with customized heating and cooling solutions. Our team handles large-scale systems maintenance and upgrades for businesses across Winnipeg and surrounding areas.

Emergency Repairs

Our emergency HVAC technicians respond immediately to critical heating and cooling failures. Available 365 days a year with no additional charges for after-hours service.

People

Jack Watters

Founder

Co-founded Reliable Heating & Air Conditioning in 1993 with Karen Watters. With decades of HVAC industry experience, he established the company's reputation for reliability and customer care.

Karen Watters

Co-Founder

Co-founder with Jack Watters, instrumental in building the company's customer service standards. Her leadership helped establish Reliable as Winnipeg's most trusted HVAC provider.

Kelsy Watters

Operations Manager

Second-generation leader managing daily operations. Continues the family tradition of excellence in HVAC services while implementing modern efficiency improvements.

Clint Watters

Service Manager

Oversees technical team as second-generation service manager. Combines inherited expertise with ongoing training to maintain high service standards across all customer interactions.

Questions

What HVAC services do you offer?

We provide furnace and air conditioner repair/installation, HRVs, heat pumps, commercial HVAC services, and 24/7 emergency repairs across Winnipeg and surrounding areas.

Are you available for emergencies?

Yes, our 24/7 emergency service responds immediately to critical heating and cooling failures with no overtime charges for after-hours service.

Which areas do you service?

We serve Winnipeg and surrounding Manitoba communities including Lockport, Stony Mountain, Stonewall, Oakbank, Ile des Chenes, St. Norbert, and Headingley.

Do you offer financing options?

Yes, we provide financing options for HVAC installations to help customers manage larger projects while maintaining comfort in their homes.

Are you BBB accredited?

We maintain an A+ rating with the Better Business Bureau, reflecting our commitment to ethical business practices and customer satisfaction.

How quickly can you install a furnace?

Our team typically completes furnace installations within one business day, as demonstrated by recent installations completed in 4 hours with minimal disruption.

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Reviews (7)

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Andrea Anania

Jan 16, 2022 Report

We have been using Reliable for at least a decade now and have always been well taken care of. Just recently had a new furnace put in and the team from start to finish were awesome. The 2 techs, Kyle & Dillon, who installed the new furnace were friendly and entertaining. My little 3 year old talked their ears off and they interacted back which was really nice to see. Always happy with the service we receive from Reliable!

Jeremy Krueger

Jan 08, 2022 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We had an issue with our hot water tank and they arrived within a hour of me calling at 7am to fix the problematic tank. This company is the best!!!

Breanne Bencharski

Dec 17, 2021 Report

Positive:Professionalism,Quality,Responsiveness
Woke up to the smell of plastic burning at 6am when it was -38 outside. They called us back within 90mins and we had heat around 1pm after a piece of our furnace circut board melted. They were quick, open with the issue, professional and very helpful. Thank you so much!
Service:Heating system repair

Patrick Falconer

Aug 02, 2021 Report

After years of struggling with summer heat in an old boiler heated house, we bit the bullet and invested in ductless AC. We chose to go with Reliable, a locally owned and operated company, and have had a wonderful experience. They provided helpful advice, great product and superb service. The two Ernies (Kyle and Dylan) did an outstanding job at installation.

Joann Harvey

Jul 15, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
When our air conditioning stopped working last night I called and left a message at reliable. When they called me back today Beverly was able to troubleshoot over the phone and solve my problem. That is the kind of service you dont see very often anymore. Thank you Beverly and thank you Reliable
Service:AC repair

Robin Errin

Jun 22, 2021 Report

Overall, the company was good to deal with. All were very friendly, and they gave us a great deal. A couple of 'small' things that keep it from being a 5-star experience. Upon installation of hot water tank, we had no hot water, and had to get them to come back (next day) to fix it, and one of the older workers would not wear a mask when working in our house (not sure what his actual name is, since he and other of the other gentlemen kept calling each other 'Ernie' lol)

Scott Gorrie

Jun 17, 2021 Report

Horrible experience. Very long list but will sum it up. Didn't arrive on start date, they got mixed up. 2 "Ernie's" showed up and were the worst guys ever. They kept repeating their names and whatever childish comments they made to each other over and over. My other trades could not believe how childish they were. Took these 2 characters (being polite) 8 DAYS to tie in 5 radiators and install a new small boiler. New lines were run with pex ( Thank goodness for this cause if they hard piped it they would still be there). Unbelievable and unacceptable. All work was easily accessible and in basement