Business Details
24 Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Burlington, VT
Red Rock Mechanical has been a trusted provider of HVAC and plumbing services in Northwest Vermont and Northeast New York for over 23 years. As a family-owned business, we prioritize customer satisfaction, offering personalized solutions tailored to individual needs. Our team of NATE-certified technicians and Master Plumbers brings extensive expertise to every project, ensuring reliable installations, repairs, and maintenance. We stand behind our work with a 1-year labor warranty and provide 24/7 emergency service to address urgent needs promptly. Our commitment to energy-efficient systems helps clients reduce costs while maintaining comfort.With a focus on transparency and respect, we aim to resolve issues efficiently, often in a single visit. Our longevity and reputation reflect our dedication to quality craftsmanship and customer-centric service. We serve both residential and commercial clients, offering comprehensive solutions for heating, cooling, plumbing, and indoor air quality. Our maintenance programs ensure long-term system reliability, and we pride ourselves on being locally owned and deeply invested in the communities we serve.
Services
Air Conditioning
Heating
Indoor Air Quality
Plumbing
Commercial HVAC
Air Duct Cleaning
Heat Pumps
Furnaces
Radiant Heating
Plumbing Repairs
Details
- Year established: 2002
Highlights and features
- We have over 23 years of experience in HVAC and plumbing services.
- Our team includes NATE-certified technicians and Master Plumbers.
- We offer 24/7 personalized customer support for emergencies.
- We provide a 1-year warranty on all our labor.
- We specialize in energy-efficient comfort systems for cost savings.
Associations and certifications
- NATE Certified
- Master Plumbers License
What people say
Excellent service
Prompt and effective
Great team
Energy savings
Professional technicians
Services
Air Conditioning
We provide installation, repair, and maintenance for central air conditioners, ductless mini-splits, and heat pumps. Our NATE-certified technicians ensure efficient cooling solutions for homes and businesses. Energy-efficient options help reduce utility costs while maintaining comfort during summer months.
Heating
Our heating services include furnaces, boilers, radiant systems, and heat pumps. Licensed technicians offer 24/7 emergency repairs and annual maintenance to ensure reliable winter operation. Energy-efficient upgrades lower heating costs and improve indoor comfort in extreme cold.
Plumbing
Master Plumbers handle bathroom/kitchen repairs, sump pumps, leak detection, and new construction plumbing. Emergency services address urgent issues like burst pipes. We guarantee quality workmanship with a 1-year labor warranty on all plumbing installations and repairs.
Indoor Air Quality
We install air filters, purifiers, humidifiers, and energy recovery ventilators to improve home air quality. Solutions address allergens, humidity imbalances, and ventilation needs. Our systems reduce health risks from trapped contaminants in tightly sealed modern homes.
Commercial HVAC
Specialized HVAC and plumbing services for commercial properties, including installations, 24/7 emergency repairs, and preventive maintenance. Our team handles complex systems in retail, office, and industrial spaces. Energy-efficient upgrades reduce operational costs for businesses.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for air conditioners, furnaces, heat pumps, and radiant heating systems.
Are you available for emergencies?
Yes, we offer 24/7 emergency service for urgent HVAC and plumbing issues.
Do you service commercial properties?
Yes, we handle HVAC and plumbing needs for businesses and commercial buildings.
What certifications do your technicians hold?
Our team includes NATE-certified HVAC technicians and Master Plumbers.
Do you offer maintenance plans?
Yes, we provide bi-annual maintenance programs to ensure system efficiency and longevity.
What areas do you serve?
We serve Northwest Vermont and Northeast New York, including Burlington and Plattsburgh areas.
Reviews (4)
Lara Hutchin
Jan 22, 2022
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This company is literally the worst business I have worked with in Vermont. The people are very nice--that is when you get a hold of anyone. However, 99% of the time, you will only get a voicemail. Getting a callback is next to impossible. They don't follow up when they say they will, you can't get a hold of them to schedule anything, and they almost never return messages. I suspect that they just decide there are certain jobs they don't want to do and, rather than communicate that directly, they simply avoid phone calls. We had a few of our heat pumps break down, and despite it being almost winter
Leslie Cobler
Jan 11, 2022
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Red Rock, made me feel as if I was part of the family! Called at 7:00 am this morning and received a called back within 5 minutes. Explained a stream of water was coming from pipe and that I turn-off the furnace. Temperature out side 5 degrees. They understood and would be here between 12:00 and 12:30.door bell rang at 11:30 am! Early, unheard of today, right? Explaining what I saw and did, VERY RESPECTFUL. He explained what he was going to do, did it, cleaned up after himself.once again unheard.RIGHT!.I will be calling them again real soon to do other work.
Burkhart Morrison
Jan 01, 2022
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Positive:Responsiveness
Very impressed with the service. Doug responded immediately and scheduled the needed service .. Kurt completed the repair promptly and we now have sufficient hot water. Will definitely use Red Rock again.
Services:Find & repair leak,Repair water heater
Very impressed with the service. Doug responded immediately and scheduled the needed service .. Kurt completed the repair promptly and we now have sufficient hot water. Will definitely use Red Rock again.
Services:Find & repair leak,Repair water heater
Susan Cartwright
Nov 13, 2021
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This is the 4th time I've used RRM, both for both plumbing and heating. I wouldn't use anyone else. From scheduling the appointment to performing the service, they are prompt and professional.. This time we had a new toilet installed.. Eric , who installed it was professional,, prompt, and helpful.. I was recycling the old toilet and in order to do so all hardware had to be removed. Eric took care of that and helped me load it in my car. Thanks Eric and RRM.
