Business Details
Expert Pool Contractors in St. Catharines
Niagara Pools is a family-owned and operated business serving the Niagara Region with comprehensive pool services. Established by industry veteran Robert George, our team combines decades of hands-on experience with certified expertise in pool construction, repairs, and maintenance. We specialize in transforming backyard visions into functional aquatic spaces through custom designs, premium materials, and meticulous craftsmanship. Our commitment to quality extends to seasonal pool opening and closing services that ensure year-round readiness, while our repair and renovation solutions address both aesthetic and structural needs.With WSIB compliance and certifications as Pool Operators and Aquatic Facility Builders, we prioritize safety, transparency, and client satisfaction. Serving communities including St. Catharines, Niagara Falls, and Welland, we maintain a local focus while delivering industry-leading standards through personalized service and technical excellence.
Services
Pool Opening
Pool Closing
Pool Construction
Pool Repairs
Pool Renovations
Pool Equipment
Pool Liners
Highlights and features
- We have over 25 years of specialized pool industry experience
- Our team holds Certified Pool Operator and Aquatic Facility Builder credentials
- Locally owned with deep knowledge of Niagara's climate and regulations
- We use premium materials with manufacturer-backed warranties
- Customer satisfaction guaranteed through transparent communication
Associations and certifications
- WSIB
- Certified Pool Operator
- Certified Aquatic Facility Builder
What people say
Efficient and thorough
Transparent and honest
Professional team
Trustworthy service
Reliable and dependable
Services
Pool Construction
Custom-built pools tailored to your property and lifestyle. Our construction process combines decades of experience with premium materials to create durable, aesthetically pleasing aquatic spaces. Each project receives personalized attention from design through completion, ensuring structural integrity and long-term enjoyment while maintaining strict safety standards.
Pool Opening
Professional pool opening services preparing your pool for summer use. Our technicians remove covers, reinstall equipment, balance chemicals, and inspect systems to ensure safe operation. This comprehensive service includes troubleshooting potential issues and providing maintenance guidance for optimal pool performance throughout the season.
Pool Closing
Complete pool winterization to protect your investment during colder months. Our closing process includes water treatment, equipment winterizing, and secure covering to prevent damage. We follow industry best practices to safeguard pool components and ensure easier reopening while extending the lifespan of your aquatic facility.
Pool Repairs
Comprehensive repair solutions for all pool components including liners, skimmers, and plumbing systems. Our certified technicians diagnose and fix issues using quality replacement parts. We address both cosmetic and structural problems while providing preventative maintenance advice to minimize future repair needs and maintain pool safety.
Pool Renovations
Modernization services enhancing pool aesthetics and functionality. We specialize in surface resurfacing, equipment upgrades, and design modifications to improve efficiency and enjoyment. Our renovations incorporate energy-saving technologies and contemporary features while maintaining structural integrity and compliance with current safety standards.
People
Robert George
Owner & Pool Professional
Industry pioneer with over 25 years of pool construction expertise. Certified Pool Operator and Aquatic Facility Builder who founded Niagara Pools in the 1990s. Recognized for technical innovation and commitment to quality standards in pool design and maintenance.
Questions
What pool services do you offer?
We provide full-service pool solutions including construction, seasonal opening/closing, repairs, renovations, and equipment sales. Our services cover all aspects of pool ownership from initial design to maintenance.
Do you service both residential and commercial pools?
While our primary focus is residential pools, we have experience with commercial aquatic facilities through our partnership with Sorensen Pools, which has built over 2,000 pools industry-wide.
Are your technicians certified?
Yes, our team includes Certified Pool Operators and Certified Aquatic Facility Builders with over 25 years of combined industry experience and ongoing training in current pool technologies.
What areas do you serve?
We serve the entire Niagara Region including St. Catharines, Niagara Falls, Welland, Port Colborne, Grimsby, Fort Erie, and Niagara-on-the-Lake with local expertise in climate-specific pool requirements.
Do you offer pool equipment sales?
Yes, we sell premium pool equipment from trusted manufacturers with reliability, longevity, and warranty support. Contact us for current stock availability and pricing.
Videos
Reviews (6)
Betty Humphreys
Jul 13, 2021
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In a very difficult time of COVID-19-induced shortages, Niagara Pools went beyond our expectations in remodelling our inground pool with moulded steps and installing a new liner, not once but twice. Through no fault of their own, a new defective leaking pool liner 2 months in the making was quickly replaced with another one in less than a week. Robs installation duo was polite, hard-working, and to the point when recommending needed repairs to our 37 year old pool. Great job guys! Thanks again.
Jamie Erickson
Jul 02, 2021
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I have never experienced such a lack of professionalism. Completely incompetent to the point that they cant even figure out how to book and keep an appt. I travelled an hour and a half for an appt. at a property that own outside of my home town - NO ONE SHOWED UP OR CALLED TO CANCEL AND WHEN I CALLED TO INQUIRE ABOUT THE STATUS, THE OWNER HUNG UP ON MEWHAT THE HELL ROB???? YOU NOW OWE ME A 1/2 days worth of my time.
Enio Chiola
Jun 19, 2021
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Critical:Professionalism,Punctuality,Quality,Responsiveness
Avoid this company. Theyre a bunch of non-responsive flakes who promise one thing but then never show up. And if you try calling them, they hang up on you and then ignore your calls. Now were left scrambling to find someone else to open our pool.
Avoid this company. Theyre a bunch of non-responsive flakes who promise one thing but then never show up. And if you try calling them, they hang up on you and then ignore your calls. Now were left scrambling to find someone else to open our pool.
Howiegirl
Apr 15, 2021
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Probably one of the rudest companies I have ever dealt with. I called to get some information on contracting them to install a new pool liner and quote and was completely belittled. Completely arrogant and rude. I would not recommend calling them if you are looking for service. Wow. Still in shock. As for your response, judging the workmanship by a phone call and implying that we are putting people's safety in jeopardy is very unprofessional since we have completed the installation high above spec standards. I for one am glad you treated me the way you did as I would not want your true colors of
Magdalena Durocher
Apr 09, 2021
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Critical:Professionalism
So rude!! Hang up on me when I was inquiring about building a pool! "I don't have time for this" and hang up! "Unless you designed your pool and applied for permits stay away from him! Can't imagine working with this person...
So rude!! Hang up on me when I was inquiring about building a pool! "I don't have time for this" and hang up! "Unless you designed your pool and applied for permits stay away from him! Can't imagine working with this person...
Ann Barr
Jan 24, 2019
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Having been Pool owners for many decades, we can honestly say we are quite familiar with the various types of Pool Service available. There is no Company that has the level of experience, professionalism and knowledge than Niagara Pools of which it's owner Robert George takes great pride in. I have refereed them to other pool owners who also agree and have opted to use Niagara Pools for all their pool needs including repairs and newly built pools. There is no one who is more honest, caring, integral, dependable and reasonable than Robert George is about his customers.