Business Details
50+ Years
experience
Emergency
services
Expert HVAC Solutions in Chilliwack, BC
Neels Heating & Cooling Supplies has served the Fraser Valley since 1974, delivering quality HVAC design, installation, and service. Our team of licensed and apprentice technicians, supported by a custom metal fabrication shop, specializes in residential and commercial projects ranging from standard replacements to full-system layouts. With over four decades of experience, we prioritize ongoing education, mentoring, and research to ensure optimal product selection, installation, and customer value. Our commitment to excellence is reflected in our licensed, bonded status and membership in industry associations like the Thermal Environmental Comfort Association.We offer comprehensive services including furnace, heat pump, and ductless system maintenance, along with preventive care plans tailored to client needs. Our teams expertise extends to agriculture and commercial projects, supported by a 1-hour minimum service rate and after-hours emergency support. Backed by a 10% labor discount for seniors, we combine technical proficiency with community-focused service. Our gas license (LGA0001406) and dedication to energy-efficient solutions underscore our reputation as a trusted HVAC partner in Chilliwack and surrounding areas.
Services
Gas Furnaces
Heat Pumps
Ductless Systems
Thermostats
HVAC Service
Tankless Heaters
Indoor Air Quality
Commercial Installations
Furnace Maintenance
Heat Pump Maintenance
Details
- Year established: 1974
Highlights and features
- Licensed and insured HVAC technicians with 40+ years of local experience
- Custom metal fabrication shop for tailored system designs
- Comprehensive maintenance plans for residential and commercial systems
- After-hours emergency service with transparent pricing
- 10% labor discount for seniors on all HVAC services
Associations and certifications
- Thermal Environmental Comfort Association
- Home Performance Contractor Network
- Contractor Gas License LGA0001406
Services
HVAC Installation
We specialize in complete HVAC system installations for residential and commercial properties. Our licensed technicians handle gas furnaces, heat pumps, ductless systems, and hybrid solutions. With in-house metal fabrication capabilities, we create custom components for optimal system performance. Our installations comply with local regulations and include comprehensive testing to ensure energy efficiency and long-term reliability.
Furnace Maintenance
Our furnace maintenance includes thorough cleaning, component inspection, and performance optimization. Technicians check for wear, verify safety controls, and calibrate systems to manufacturer specifications. Regular maintenance extends equipment lifespan, reduces energy costs, and prevents unexpected breakdowns during critical heating periods in the Fraser Valley climate.
Heat Pump Services
We provide full-service heat pump solutions including installation, repair, and seasonal maintenance. Our technicians optimize system efficiency through coil cleaning, refrigerant checks, and thermostat calibration. Heat pump services cover both air-source and ductless models, ensuring year-round comfort with minimal energy consumption for Chilliwack homeowners.
Ductless HVAC Systems
Our ductless system expertise includes multi-zone installations and retrofit applications. We handle indoor unit placement, refrigerant line routing, and smart thermostat integration. Maintenance services focus on filter cleaning, condensate drain checks, and system diagnostics to maintain peak efficiency in homes without existing ductwork.
Emergency Repairs
Available after regular business hours, our emergency repair team addresses urgent HVAC failures. Certified technicians diagnose issues using advanced diagnostic tools and carry common replacement parts for immediate fixes. Emergency service prioritizes system restoration while maintaining transparent pricing with time-and-a-half billing for after-hours work.
Questions
What HVAC services do you offer in Chilliwack?
We provide full-service HVAC solutions including furnace and heat pump installation, ductless systems, indoor air quality improvements, and emergency repairs for residential, commercial, and agricultural clients.
Are your technicians licensed and insured?
Yes, all our HVAC technicians hold current licenses and we maintain full bonding and insurance coverage for all service work in the Fraser Valley.
Do you offer maintenance plans for HVAC systems?
We provide customized maintenance agreements covering seasonal tune-ups, filter replacements, and priority emergency service for homeowners and businesses.
What areas do you service beyond Chilliwack?
Our service area includes Yarrow, Agassiz, Harrison Hot Springs, Hope, Abbotsford, Mission, and Langley with travel charges based on distance from our main location.
Do you provide emergency HVAC service?
Yes, we offer after-hours emergency service with technicians available seven days a week for urgent heating and cooling issues.
Are there discounts available for seniors?
We offer a 10% labor discount on all HVAC services for seniors aged 65 and older across our service area.
Reviews (6)
Marie Ryder
Jan 26, 2022
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Positive:Professionalism,Quality,Responsiveness
Neels went above and beyond service standards when my tankless heat and hot water system failed. They contacted the manufacturer on my behalf and quickly took care of it. Very professional and reliable.
Services:AC installation,Heating maintenance,Heating system installation
Neels went above and beyond service standards when my tankless heat and hot water system failed. They contacted the manufacturer on my behalf and quickly took care of it. Very professional and reliable.
Services:AC installation,Heating maintenance,Heating system installation
Michelle
Jan 02, 2022
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Our furnace died and we asked around for recommendations and Neels came up. They were quick and professional. John worked with me to get a very quick quote and an install before the forecasted snow. The install was fast and the house was left very clean. The price was right and we are very happy with the product and service. Thanks so much guys. :)
Kimberley Scott
Oct 20, 2021
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We had an addition built on our property and our contractor used Neels Heating & Supplies to install the heat pump. Honestly, it's been nothing but problems, at first Neels was great to deal with as they had to replace one of the units after it kept error messaging and the techs couldn't fix it. The unit was installed in early 2021 and now it is November 2021, and the unit is yet again broken stating a "C4" error, which the manual doesn't explain how to troubleshoot. I have called THREE times asking for a tech to come out and service the unit and no one is getting back to me to schedule a time
Maryann
Jul 13, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I would just like to give a shoutout of THANKS to Neel's Heating, from here in Chilliwack who came out after hours to fix my 93 yr old Dad's air conditioner during that horrible hot spell. It was 32C in his house and they saved the day. Thank You!!
Service:AC repair
I would just like to give a shoutout of THANKS to Neel's Heating, from here in Chilliwack who came out after hours to fix my 93 yr old Dad's air conditioner during that horrible hot spell. It was 32C in his house and they saved the day. Thank You!!
Service:AC repair
Greg Charanduk
Jun 15, 2021
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Critical:Responsiveness
I called the office, the lady was very courteous took my name and number and she said someone would call in the next day or two. It now has been over 3 months and no one has called. It seems businesses have become complacent in these demanding times. Very disappointing as they came highly recommended.
I called the office, the lady was very courteous took my name and number and she said someone would call in the next day or two. It now has been over 3 months and no one has called. It seems businesses have become complacent in these demanding times. Very disappointing as they came highly recommended.
Melissa Eamor
Nov 08, 2019
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Highly, highly recommend Neels. They did an awesome job installing our new furnace and air conditioning. When we had a problem and our heat wasnt working, they were there in no time to get us all fixed up running again. Just great people and the customer service is unbeatable!!!
