Business Details
50+ Years
experience
Your Trusted HVAC Partner in Cranbrook
Established in 1964, Jackson's Heating has built a reputation as a trusted family-owned HVAC contractor serving Cranbrook and the East Kootenay region. Our 50 years of industry experience enable us to deliver comprehensive heating, ventilation, and air conditioning solutions for residential, commercial, and industrial clients. We prioritize preventative maintenance to help customers avoid costly system failures while maintaining our founding commitment to workplace safety, having never recorded a workplace injury. As proud dealers of Lennox heating products and Regency fireplaces, we combine quality equipment with expert installation and service.Our team includes certified technicians, gas fitters, and sheet metal specialists who approach every project with honesty and reliability. Recognized with the 2011 Kootenay Business Award for Furnace Sales and Services, we continue serving public institutions like the College of the Rockies and private sector clients including Walmart and Canfor. Our family legacy ensures personalized service whether handling new construction projects or retrofitting existing systems.
Services
HVAC Installation
Gas Fireplaces
Air Conditioning
Preventative Maintenance
Heating Units
Water Heaters
Heat Pumps
Sheet Metal Work
Details
- Year established: 1964
Highlights and features
- 50 years of local HVAC expertise since 1964
- Family-owned business with personalized service
- Preventative maintenance programs to avoid system failures
- Certified technicians with safety-first approach
- Recognized with Kootenay Business Award for excellence
What people say
Prompt service
Family-owned business
Safety focus
Knowledgeable technicians
Reliable maintenance
Services
HVAC Installation
We provide complete HVAC system installation for residential and commercial properties. Our certified technicians ensure proper sizing and configuration of heating, ventilation, and air conditioning systems to maximize efficiency and comfort. With expertise in both new construction and retrofit projects, we deliver solutions that meet building codes while optimizing energy performance for long-term cost savings.
Preventative Maintenance
Our preventative maintenance programs help extend equipment lifespan while maintaining optimal performance. Regular inspections and servicing of furnaces, air conditioners, and heat pumps prevent unexpected breakdowns during peak seasons. We offer scheduled maintenance plans with reminders to ensure your HVAC systems operate efficiently year-round while maintaining manufacturer warranty requirements.
Gas Fireplaces
We specialize in gas fireplace sales, installation, and service including inserts, free-standing units, and log sets. As Regency fireplace dealers, we provide energy-efficient heating solutions that combine aesthetics with functionality. Our technicians ensure proper venting and gas connections while offering maintenance services to keep your fireplace operating safely and efficiently throughout the heating season.
Heat Pumps
Our heat pump solutions provide year-round climate control through energy-efficient heating and cooling. We install and service various heat pump models that work effectively in Cranbrook's climate conditions. These systems offer cost-effective alternatives to traditional HVAC equipment while reducing energy consumption for both residential and commercial applications.
Commercial HVAC
We deliver tailored HVAC solutions for commercial and industrial clients including schools, retail centers, and government facilities. Our team handles large-scale installations and maintenance for properties like Walmart, Canfor operations, and College of the Rockies. With experience in institutional projects, we ensure minimal disruption to business operations while maintaining system reliability for commercial environments.
People
Bruce Farrow
President/Owner
Bruce Farrow has led Jackson's Heating since 1997, continuing the family legacy established in 1964. With decades of HVAC industry experience, he oversees commercial projects while maintaining the company's commitment to safety and customer satisfaction.
Ryan Farrow
Service Tech/Gas Fitter
Ryan Farrow provides expert service and gas fitting expertise, ensuring safe and efficient HVAC operations for residential and commercial clients. As part of the family team, he maintains the company's tradition of technical excellence and customer-focused service.
Questions
What HVAC services do you offer for residential customers?
We provide complete residential HVAC solutions including furnace and air conditioner installation, preventative maintenance, gas fireplace services, and emergency repairs using Lennox and Regency products.
Do you serve commercial clients in Cranbrook?
Yes, we serve businesses and institutions including Walmart, Canfor, College of the Rockies, and local school districts with HVAC installation, maintenance, and system upgrades.
How can preventative maintenance benefit my HVAC system?
Regular maintenance extends equipment lifespan, improves energy efficiency, prevents unexpected breakdowns, and maintains manufacturer warranties through scheduled inspections and servicing.
Are your technicians certified?
Our team includes licensed and bonded HVAC technicians, certified gas fitters, and sheet metal specialists with decades of combined industry experience.
What areas do you service?
We primarily serve Cranbrook and the East Kootenay region, including Kimberly, Jaffray, and surrounding communities for residential, commercial, and industrial HVAC needs.
Can I schedule service outside regular business hours?
Our standard hours are Monday-Friday 8am-5pm. For emergencies, we offer prompt service during regular business hours but don't provide 24/7 emergency response.
Reviews (4)
Evelyn Barry
Mar 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We have used Jackson's for several services and found them reliable, professional and very knowledgeable.
Services:Thermostat installation,Duct and vent installation,Heating system installation,AC maintenance,Heating system repair
We have used Jackson's for several services and found them reliable, professional and very knowledgeable.
Services:Thermostat installation,Duct and vent installation,Heating system installation,AC maintenance,Heating system repair
Mike Briggs
Jan 27, 2021
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We were having problems with our heat pump. Ryan was out here right away and solved the problem. It works great! Thank u Jackson's!
Katie-Mae Devries
Jan 25, 2021
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Positive:Professionalism,Quality,Value
Excellent service and very professional.
Services:Heating maintenance,Heating system repair
Excellent service and very professional.
Services:Heating maintenance,Heating system repair
Diane LePage
Jan 03, 2020
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Recently had a furnace upgrade & AC installed. Great quote with options, were able to come 2 weeks or so earlier. Showed up on time when they said they would, worked hard all day, cleaned up after themselves & left us with excellent new Lennox equipment which was fully explained to us, all questions answered. Big thanks to Bruce & his sons Jordan & Ryan, & to their office mgr. All great people.They were highly recommended to us from friends & we're sending out the same.
