Business Details
22 Years
experience
Your Trusted Partner for Home Renovations and Custom Builds in Calgary
At Pinnacle Group, we pride ourselves on delivering exceptional home renovation and custom building services rooted in integrity, innovation, and client-centric values. With over two decades of experience, our team specializes in transforming spaces through a proprietary Design-Build process that prioritizes your lifestyle needs over mere return-on-investment. We are committed to transparency, evidenced by our SCC 3-Way Guarantee, which ensures fixed start and completion dates alongside cost certainty. Our collaborative approach involves clients at every stage, ensuring their vision is realized with precision.Backed by third-party client reviews since 2004 and industry accolades like the BBB Ethics Award, we maintain rigorous standards in craftsmanship, ethical practices, and client satisfaction. Our team of experts, including certified designers and seasoned project managers, works tirelessly to mitigate delays and cost overruns, ensuring a seamless experience. From initial consultation to project completion, we emphasize clear communication, personalized service, and a culture of empathy, making us Calgary's trusted choice for high-end renovations and custom homes.
Services
Custom Homes
Renovations
Renovate or Relocate
My Lifetime Home
Kitchen Renovations
Basement Renovations
Exterior Transformation
Home Repairs
Complete Home Renovation
Details
- Year established: 2004
Highlights and features
- We guarantee start date, completion date, and cost through our SCC 3-Way Guarantee.
- Our proprietary Design Discovery Process ensures spaces align with your lifestyle needs.
- 20+ years of third-party client reviews with an industry-leading NPS score of 0.82.
- Team includes certified designers, experienced project managers, and skilled trades.
- Ethical practices validated by BBB Ethics Award and RenoMark Calgary membership.
Associations and certifications
- RenoMark Calgary
What people say
Ethical and solution-oriented
Outstanding job
Great experience
Honest and fair
Excellent designer
Services
Custom Homes
Pinnacle Group specializes in creating bespoke custom homes tailored to your unique lifestyle and future needs. Our Design-Build process ensures seamless collaboration between architects, designers, and builders to deliver high-quality, functional spaces. With a focus on sustainability and timeless aesthetics, we incorporate client feedback at every stage, ensuring the final product exceeds expectations while adhering to strict timelines and budgets.
Kitchen Renovations
Transform your kitchen into a modern, functional hub with Pinnacle Group's expert renovation services. Our team combines innovative design with premium materials to enhance usability and aesthetics. From layout optimization to custom cabinetry, we address every detail while maintaining transparency through our SCC 3-Way Guarantee, ensuring timely completion and cost predictability for your investment.
Exterior Transformation
Enhance your property's first impression with comprehensive exterior transformation services. Pinnacle Group revitalizes facades, landscaping, and outdoor living spaces using durable, weather-resistant materials suited to Calgary's climate. Our designs balance beauty with practicality, increasing property value while ensuring long-term structural integrity through meticulous planning and execution.
Basement Renovations
Maximize your home's potential with professionally designed basement renovations that create functional living spaces. We specialize in secondary suites, entertainment areas, and home offices, adhering to all safety codes and accessibility standards. Our process includes moisture management solutions and energy-efficient upgrades, ensuring comfortable, lasting results aligned with your family's evolving needs.
Renovate or Relocate
Pinnacle Group offers expert consultation to determine whether renovating your current home or relocating better suits your lifestyle. Through market analysis and feasibility studies, we evaluate renovation potential versus new purchase options. Our comprehensive approach includes financing solutions, design concepts, and cost comparisons to help you make an informed, stress-free decision.
People
Paul Klassen
CEO | General Manager
Founder of Pinnacle Group with over 20 years in the industry, Paul champions ethical practices and client-focused renovations. He pioneered the SCC 3-Way Guarantee and maintains strong community ties through RenoMark Calgary involvement.
Jami Giesbrecht
Interior Designer
Jami combines functional design with aesthetic appeal, specializing in creating livable spaces that adapt to future needs. Her empathetic approach and attention to detail have earned consistent praise from clients throughout her tenure at Pinnacle Group.
Robin Baskill
Interior Designer
Robin excels in translating client visions into practical designs, particularly in bathroom and ensuite transformations. Known for patient collaboration, they ensure every project balances beauty with accessibility requirements for modern living.
Bal Tiwana
Renovation Consultant
Bal provides expert guidance through the renovation journey, focusing on client education and transparent communication. With deep local market knowledge, he helps families navigate complex decisions with confidence and clarity.
Grant Waddell
Estimating and Procurement
Grant ensures cost accuracy and material quality across projects, leveraging industry relationships to secure optimal resources. His meticulous approach to budgeting supports Pinnacle's commitment to financial transparency and project predictability.
Questions
What makes Pinnacle Group's SCC 3-Way Guarantee unique?
Our SCC Guarantee uniquely locks in start date, completion date, and cost with third-party verified processes, addressing the three biggest renovation concerns through transparent, written commitments.
How does the Renovate or Relocate service work?
We provide market analysis, feasibility studies, and design concepts to help decide if renovating your current home or buying new better suits your needs, including financing options for either path.
What areas does Pinnacle Group serve?
We primarily serve Calgary and surrounding areas including Airdrie, Okotoks, and Springbank for both residential renovations and custom home projects.
Do you offer financing options for renovations?
Yes, we partner with mortgage brokers and private lenders to provide tailored financing solutions for both renovations and new home purchases with renovation plans.
How are client reviews collected?
Client feedback is gathered through independent third-party interviews conducted by Client Insight Inc. since 2004, ensuring unbiased assessments that drive continuous improvement.
Videos
Reviews (5)
Jennifer Darryl Ma
Nov 11, 2021
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Pinnacle group updated and modernized our 1990's home. From the design to finishing phases, they were really easy to work with. Best of all they stood up to their start time / end time guarantees and quote amounts, so we could plan our lives around the renovations. Would highly recommend for anyone considering renovations. Paul/Brennan/Grant/Jami were always very responsive with any questions and concerns we had.
Craig McDougall
Jul 23, 2021
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We found starting a reno to be a a daunting task, and needed some experience and advice to help guide us, both on design and affordability. We know what we like but arent the kind of people who read home and interior design magazines, and couldnt easily describe what we wanted. We knew we wanted all aspects of our reno to work together., but where to start? At the beginning of our Pinnacle project, we filled in a project DNA form to define what we wanted. That process, and subsequent discussions with Pinnacle allowed us to get everything determined in the beginning, and fully understand all
Brenda
Mar 30, 2021
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Our renovation project met both our needs and desires. The design and construction resulted in a more modern, uplifting and functional home. I would recommend the Pinnacle Group because they are a reputable company and their staff are pleasant to work with. They are professional and take pride in their work. I experienced situations where they went above and beyond for us. If problems came up, they resolved them. They are great to work with.
Ellen & Tom
Mar 02, 2021
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I have had the pleasure of working with Pinnacle as their Trade Partner for countertops for 8 years. The company I work for (Pacific Stone) has been working alongside them as their Trade Partner for 13 years. Pinnacle Group are a great bunch of professionals, dedicated to helping you achieve your dream renovation. Pacific is proud to be one of Pinnacle's hard working Trade Partners. You are in wonderful hands with Pinnacle.
Laura Dickson
Dec 01, 2020
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We would like to thank Paul and the team at Pinnacle today for the familiarization tour set up that concludes our renovation process. The digital wiring, plumbing, flooring & appliance sales reps all attended to ensure we know how to operate all of our new appliances & digital devices and how to clean and care for all of the new finishes & additions to our home.
