Business Details
19 Years
experience
Your Trusted Partner for Renovation Solutions in Surrey
Pacific West Floor Decor is a locally owned and operated Canadian company with over 120 years of combined experience in the renovation industry. Established in 2007 as a flooring specialist, we have evolved into Surrey's premier full-scale renovation company, offering comprehensive solutions from concept to completion. Our team of trade professionals delivers expert design consultation, material supply, and installation services for residential and commercial projects. We prioritize ethical business practices, client care, and innovative problem-solving to ensure lasting results. With a focus on quality products and meticulous craftsmanship, we serve as a one-stop shop for flooring, countertops, kitchens, bathrooms, and complete renovations.Our core values of diligence, integrity, and optimism guide every project, ensuring client satisfaction through transparent communication and attention to detail. We pride ourselves on serving the Greater Vancouver area, including Surrey, Langley, White Rock, and beyond, with professional installations and personalized service. Our commitment to excellence is reflected in our 2-year installation guarantee and partnerships with leading brands like Nuheat and DITRA-HEAT. Whether handling residential upgrades or commercial developments, we approach each project with the same dedication to quality and client-centric service that has defined our growth since 2007.
Services
Flooring
Countertops
Kitchen Renovations
Bathroom Renovations
Commercial Flooring
Tile Installation
Infloor Heating
Natural Stone
Laminate
Hardwood
Details
- Year established: 2007
Highlights and features
- We offer 120+ years of combined renovation expertise
- Our team handles projects from concept to completion
- Ethical business practices guide every client interaction
- We provide 2-year installation guarantees on all work
- We partner with leading brands like Nuheat and DITRA-HEAT
Services
Bathroom Renovations
We specialize in complete bathroom renovations including shower and bathtub installations, waterproofing systems, and custom cabinetry. Our services feature NuHeat and Ditra floor warming systems, Schluter Ditra and Kerdi waterproofing, and certified electrical and plumbing work. We handle all aspects from design to installation, serving residential and commercial clients across the Lower Mainland.
Flooring
Our flooring solutions include hardwood, laminate, vinyl, tile, and commercial carpet options. We offer professional installation services for residential and commercial properties, with expertise in luxury vinyl tile, engineered wood, and commercial flooring applications. Our team works with leading brands and provides complete project management from design to finished installation.
Countertops
We provide comprehensive countertop solutions featuring natural stone, quartz, and laminate materials. Our services include custom fabrication, backsplash installation, and complete kitchen countertop replacements. We offer design consultation and installation for both residential and commercial projects throughout the Greater Vancouver area.
Commercial Flooring
Our commercial flooring services cover design, sales, and installation for office renovations, retail spaces, and strata properties. We handle large-scale projects with brands like Shaw Contract and Johnsonite, offering project management, surface preparation, and finishing services. Our team serves the entire Lower Mainland with specialized commercial flooring expertise.
Infloor Heating
We install Nuheat electric floor heating systems and DITRA-HEAT membrane solutions for residential and commercial properties. Our services include WiFi-enabled thermostats, custom mat installations, and waterproofing systems. These energy-efficient solutions work with tile, stone, laminate, and engineered wood flooring across the Vancouver Lower Mainland region.
People
David
Director - Business Administration
15-year leadership veteran in finance and accounting, overseeing company growth and operations with meticulous attention to client needs and commitments.
Craig
Director - Operations
Founder with 30+ years industry experience, specializing in creative problem-solving and comprehensive renovation project management across commercial and residential sectors.
Dave
Master Installer
35-year renovation expert known for exceptional craftsmanship and attention to detail, delivering quality installations alongside his son Cole.
Ashley
Project Manager
20-year woodworking specialist who creates custom pieces while ensuring projects complete on time and within budget with client-focused solutions.
Jesiah
Renovation Assistant
Multi-skilled tradesperson with concrete and carpentry expertise, supporting project teams with reliable workmanship and a friendly approach to client interactions.
Questions
What areas do you serve?
We serve the entire Lower Mainland including Surrey, Vancouver, Langley, White Rock, Delta, Burnaby, and surrounding communities.
Do you offer free estimates?
Yes, we provide free on-site estimates for all renovation projects and flooring installations.
What types of flooring do you install?
We install hardwood, laminate, vinyl, tile, carpet, and commercial flooring solutions for residential and business clients.
Are your installers certified?
Yes, our team includes WCB-insured professionals with 2-year installation guarantees on all work.
Do you handle complete kitchen renovations?
Yes, we offer full kitchen renovations including cabinet design, countertop installation, and plumbing services.
What payment methods do you accept?
We accept major credit cards, bank transfers, and cash payments for completed projects.
Reviews (5)
Zay Rahimbux
Dec 19, 2021
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Floor Decor has been updating the suites at Chartwell Churchill House with flooring and painting. The suites look great, the work is done in a timely fashion, and the teams they send are respectful and easy to work with. Their quality of work is always of a high level and we continue to get compliments from the new residents moving in about how beautiful the suites look.
Tracy Wong
Dec 16, 2021
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We just had our lights recently installed by Pacific west, to great satisfaction! Installation was done professionally and very efficiently. Additionally, they were respectful and responsible by wearing face masks and shoe covers before entering the house. David, was also a pleasure to work with and knew what needed to be done. They do all kinds of renovations, so just ask! Highly recommended!
Scott Witzel
Dec 15, 2021
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David and his team were fantastic and did an amazing job. While our project didn't go as expected due to supply chain issues, David kept us closely appraised and worked with us to find practical solutions. I will definitely use them for any future flooring or bathroom renos.
Zhihong Oon
Dec 15, 2021
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We needed some wiring installations done and Pacific West floor decor came highly recommended. David was able to get his guy out with short notice and they were both a pleasure to work with. Props for their customer service and efficiency!! Will definitely work with them again.
Sherise
Nov 25, 2021
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Really great experience working with David at Pacific West Floor Decor. This company went above and beyond to ensure my satisfaction. I'm very happy with my new floors and baseboards, I will be returning for any future renovations. Highly recommended. Quality work.
