Business Details
Trusted Septic System Solutions in Saanich, BC
Western Wastewater Systems, based in Saanich, BC, has dedicated over two decades to delivering expert septic system solutions across southern Vancouver Island and the Gulf Islands. Our hands-on approach ensures every projectfrom initial design to final installationis executed with precision and integrity. We specialize in creating durable, environmentally responsible systems that meet regulatory standards while prioritizing long-term functionality and minimal maintenance.Our team combines technical expertise with a commitment to community, ensuring clients receive tailored solutions backed by thorough site evaluations, transparent communication, and comprehensive documentation. With a focus on sustainability, we integrate wastewater reuse options like drip irrigation systems, reflecting our dedication to both client satisfaction and environmental stewardship.
Services
Design
Installation
Maintenance
Inspection
Restoration
Highlights and features
- We offer 20+ years of hands-on experience in septic system design and installation.
- Our owner oversees every project stage to ensure quality and longevity.
- We provide comprehensive documentation for regulatory compliance and client clarity.
- Our team specializes in environmentally sustainable wastewater management solutions.
- We serve southern Vancouver Island and Gulf Islands with local expertise.
What people say
Professional installation
Timely service
Thorough inspections
Exceptional support
Environmental focus
Services
Septic System Design
We create customized septic system designs tailored to property-specific constraints and regulatory requirements. Our process includes site evaluations, soil testing, and usage assessments to ensure optimal functionality. By integrating long-term maintenance considerations, we deliver systems that balance efficiency with environmental responsibility.
Installation
Our team handles full septic system installations using industry-approved materials and equipment. We oversee every phase, from excavation to commissioning, ensuring adherence to design specifications. Clients receive detailed as-built documentation and maintenance plans for ongoing system reliability.
Maintenance
Regular maintenance services extend system lifespan and prevent failures. We offer scheduled inspections, tank pumping, and component checks to identify issues early. Our proactive approach minimizes disruptions while maintaining compliance with health regulations.
Inspection
We conduct thorough inspections to assess system condition and performance. Using advanced tools like pipe cameras, we diagnose problems and provide clear reports. Our findings guide repair or upgrade recommendations tailored to client needs and budget.
Restoration
For failing systems, we implement restoration solutions that restore functionality while minimizing environmental impact. Services include drain field rehabilitation, component replacement, and soil remediation. Our goal is to resolve issues efficiently without compromising long-term performance.
People
Jackson Twa
Owner & Registered Onsite Wastewater Practitioner
With over 20 years in the industry, Jackson oversees all project stages, from design to installation. His expertise in septic system planning and commitment to quality ensures client satisfaction and regulatory compliance.
Michael Payne
Hydrogeologist & Groundwater Engineer
Michael specializes in site evaluations and environmental impact studies for wastewater systems. His technical knowledge ensures solutions align with groundwater protection and regulatory standards.
Mike Napoli
Maintenance Technician
Mike brings 10 years of plumbing and maintenance experience, specializing in septic system diagnostics and remediation. His hands-on approach ensures efficient, reliable service for clients.
Questions
What areas do you serve?
We serve southern Vancouver Island, including Greater Victoria, Shawnigan Lake, Mill Bay, and the Gulf Islands.
Do you handle both residential and commercial projects?
Yes, we design and install septic systems for both residential and commercial properties.
Are your systems environmentally friendly?
Yes, we prioritize sustainable solutions, including wastewater reuse options like drip irrigation systems.
How often should septic systems be inspected?
We recommend inspections every 1-3 years, depending on system type and usage.
Can you assist with building permit applications?
Yes, we prepare and file all necessary documentation with Island Health and local municipalities.
What sets your company apart?
Our hands-on approach, 20+ years of experience, and commitment to durable, code-compliant systems ensure lasting solutions.
Reviews (5)
Dave G.
Jul 22, 2021
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I contacted Jackson about replacement of a distribution box and cleaning of the drain field, his response was prompt and professional. His team of Mike and Cody are friendly, knowledgeable and a top level of workmanship, and left the job site clean and tidy. I highly recommended this business.
Dave
Dave
R. Scrimger
Feb 25, 2021
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I've used Jackson and Western Wastewater a few times to perform Septic System inspections for my Buyer clients who are purchasing homes with septic systems. In every instance, I have found him to be very responsive, thorough and professional. He has done everything from recommending regular maintenance and necessary repairs to full replacement. I highly recommend him based on my experience.
Marc Driessen
Nov 28, 2020
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Jackson from Western Wastewater Systems has been great to deal with on our new septic system as well as some other related matters - very professional, conscientious and price competitive. They came in ahead of schedule and below budget, and were excellent throughout the whole process with great workmanship and very professional services, we can't say enough good things about Western Wastewater Systems and Jackson, and would highly recommend them to anyone.
Tyler Harvey
Jan 27, 2020
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Worked with Jackson and Mike many times and have seen the great work they have done over the years! Will Always recommend using Western WasteWater for your Septic Service needs! Keep up the great work guys!
JKite
Jan 18, 2020
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I had quite a challenging technical job for Jackson and his team ... I received quotes from multiple companies and decided to go with Western Wastewater Systems as they seemed the most knowledgeable and trustworthy. They exceeded my expectations with the quality of work and period of time getting it done!
10/10 I would recommend them to everyone.
10/10 I would recommend them to everyone.
