Business Details
16 Years
experience
Emergency
services
Emergency Damage Restoration Services in Oshawa, ON
Since 2010, 911 Restoration Durham has been dedicated to providing comprehensive damage restoration services across the Durham Region. Our team operates 24/7, prioritizing rapid response times and client satisfaction through advanced equipment and certified expertise. Recognized by the IICRC, we specialize in water damage mitigation, sewage cleanup, mold remediation, and fire restoration, ensuring properties are returned to pre-damage conditions.Our licensed, insured professionals deliver free visual inspections and maintain transparent communication throughout every project. With a focus on community trust, we serve Oshawa and surrounding areas, combining technical precision with compassionate service to address both residential and commercial needs.
Services
Water Damage Restoration
Sewage Backup Cleanup
Mold Removal
Fire Damage Restoration
Disaster Restoration
Details
- Year established: 2010
Highlights and features
- We offer 24/7 emergency response with a 45-minute arrival guarantee.
- Our team is IICRC-certified for industry-leading water and fire restoration.
- We provide free visual inspections and transparent project updates.
- Licensed, insured, and bonded for client peace of mind.
- Specialized hazmat suits ensure safe mold and sewage remediation.
Associations and certifications
- IICRC
Services
Water Damage Restoration
Our water damage restoration service eliminates standing water, prevents mold growth, and repairs structural damage using industrial driers and moisture meters. We prioritize rapid response to minimize property loss and ensure safe, habitable conditions. Clients receive free air quality inspections and ongoing project updates.
Sewage Backup Cleanup
Sewage backup cleanup involves hazmat-protected technicians, pipeline inspections, and sanitization of contaminated areas. We address broken pipes, overflowing toilets, and mainline failures while maintaining client communication. Emergency mobilization occurs within 45 minutes of contact to mitigate health risks.
Mold Removal
Mold removal services identify moisture sources, extract airborne spores, and restore affected areas using protective gear and advanced filtration. We address health risks like allergies and respiratory issues while preventing future infestations through comprehensive moisture control solutions.
Fire Damage Restoration
Fire damage restoration includes soot removal, odor elimination, and structural repairs for properties affected by natural or man-made fires. Our team stabilizes damaged areas, prevents further degradation, and follows industry standards for complete recovery and safety compliance.
Disaster Restoration
Disaster restoration services address property damage from extreme weather events, including rainstorms and snow-related incidents. We provide licensed, insured interventions for structural stabilization, debris removal, and long-term recovery planning to restore functionality to homes and businesses.
Questions
What areas do you serve?
We serve Oshawa, Ajax, Whitby, Port Perry, and surrounding Durham Region communities for all restoration needs.
Are your services available after hours?
Yes, we provide 24/7 emergency restoration services with a 45-minute response guarantee.
Do you work with insurance companies?
Yes, we collaborate directly with insurers and provide documentation to streamline claims processes.
What certifications do your technicians hold?
Our team holds IICRC certifications for water damage, fire restoration, and mold remediation standards.
How quickly can you start a project?
We mobilize crews within 45 minutes of contact for emergency situations.
What safety measures are taken during mold removal?
Technicians wear full hazmat suits and use air filtration systems to contain spores during remediation.
Reviews (5)
Vanessa Timariu
Nov 01, 2019
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We experienced a faulty plumbing valve leading from our sump pump whilst at a cottage 3+ hours away on a weekend. Needless today it was a rush trip back to Toronto with all the stress of waiting to see the amount damage that occurred. During the ride back I called 3-4 restoration companies and after being hung up on or told that they don't go that far (downtown Toronto) I happened upon Mike. He was the only one that listened and offered meaningful ways forward. He met us at the property a few hours later and was there the next day with his crew to start the clean up. Everything was ripped out and
Francine Dallaire
May 29, 2018
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When we called them after unexpected flooding in our office over a weekend these guys were amazing. Our call was answered immediately and they arrived within a few hours. By late afternoon all of the water was gone and cleanup was finished. When we came in the following morning you would have never known the disaster that we had walked into the day before. Within a few days the damage was repaired and everything looked even better than before! Thank you so much for being awesome!
Rose Roscoe
Jan 29, 2018
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After a great evening with friends, we woke up in the morning to a burst pipe downstairs and we called Mike Porco from Oshawa Restoration. His service was quick and very professional. He and his team worked well to minimize the damage and clean up. He helped with negotiating with insurance company to ensure everything damaged was replaced properly. He was very assuring during this difficult time for us. They kept the area very clean while work was being done and also when my new flooring was installed. Would hire again if needed.
Faith L.
Sep 12, 2017
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I came home after a weekend away and noticed that my basement floor was wet, my carpet and under pad was entirely soaked and smelled horrible. I arrived home around 11 at night, I gave Mike a call (the manager of 911 Restoration of Durham) and he and his crew came out within an hour. These guys are great, I was worried that because of the time at night I was going to be helpless, but Mike sent guys out right way and they had everything dried out and restored within a few days. It was a great experience and I will be reaching out to them if I ever need work done again. With this crazy rainy weather
Marty Atherfold
Aug 17, 2015
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Never hire this service. Slow to respond to concerns. Slow completion of work. Still waitin after 4 weeks for a visit and inspection of a window installation problem. Had to call corporate office just to determine if the guy was still in business!
