Business Details
Emergency
services
Trusted Plumbing, Heating & Cooling Services in Central Kootenay, BC
High Point Plumbing, Air Conditioning, and Heating has built a reputation on quality service, reliability, and customer satisfaction across British Columbia and Alberta. With over 17 years of combined experience, our team of skilled technicians delivers tailored solutions for plumbing, heating, cooling, and electrical systems. We prioritize client relationships through transparent communication, precise workmanship, and a commitment to using high-quality materials.Our expansion into Alberta reflects our dedication to extending trusted, customer-first service to new communities while maintaining the core values that have defined our success. From emergency repairs to comprehensive installations, we ensure every project meets the highest standards of efficiency and durability.
Services
Plumbing Repair
Furnace Maintenance
AC Installation
Drain Cleaning
Emergency Generators
Water Heater Repair
Sewer Camera Inspections
Gas Line Installation
Heat Pump Repair
Whole Home Repiping
Highlights and features
- We offer over 17 years of combined experience in plumbing and HVAC services.
- Our team provides 24/7 emergency repair availability for urgent needs.
- Transparent pricing with no hidden fees or unexpected costs.
- Comprehensive service plans for long-term system efficiency and reliability.
- Certified technicians trained in the latest industry technologies and practices.
What people say
Prompt service
Professional technicians
Reliable solutions
Transparent pricing
Long-term improvements
Services
Plumbing Repair
High Point Plumbing addresses leaks, clogs, and system failures with precision. Our technicians use advanced diagnostics to resolve issues in residential and commercial settings, ensuring minimal disruption. Services include pipe repair, fixture replacement, and emergency leak detection, all performed with durable materials and adherence to local codes. Clients benefit from prompt response times and lasting solutions for both minor and complex plumbing challenges.
Furnace Maintenance
Regular furnace maintenance optimizes efficiency and extends system lifespan. Our technicians perform comprehensive inspections, cleaning, and calibration of components to ensure reliable winter performance. Services include filter replacement, combustion analysis, and safety checks. Clients receive detailed reports and recommendations to prevent breakdowns and reduce energy costs, ensuring consistent indoor comfort during colder months.
AC Installation
High Point installs high-efficiency air conditioning units tailored to home layouts and climate needs. Our process includes load calculations, ductwork assessment, and SEER-rated system recommendations. Technicians ensure proper refrigerant charging and thermostat integration for optimal performance. Clients receive guidance on energy-saving features and maintenance plans to maximize cooling efficiency and indoor air quality.
Sewer Camera Inspections
Sewer camera inspections identify blockages, cracks, and root intrusion in underground lines. Our high-resolution cameras navigate pipes to provide real-time diagnostics, enabling targeted repairs. This non-invasive method reduces excavation needs and repair costs. Clients receive visual reports and customized solutions for maintaining clear, durable sewer systems in residential and commercial properties.
Emergency Generators
We specialize in whole-home generator installation and repair to ensure uninterrupted power during outages. Services include system sizing, transfer switch installation, and fuel supply assessment. Emergency repairs address startup failures and component malfunctions. Clients benefit from 24/7 support and maintenance plans to keep backup systems operational for critical home functions like heating and refrigeration.
Questions
What areas does High Point Plumbing serve?
We serve Central Kootenay H, Cranbrook, Fernie, Kimberley, Invermere, Sparwood, Radium Hot Springs, and surrounding areas in BC and Alberta.
Do you offer 24/7 emergency services?
Yes, our team provides 24/7 emergency repair services for plumbing, heating, cooling, and generator issues.
How often should I schedule HVAC maintenance?
Annual maintenance for HVAC systems is recommended to ensure efficiency and prevent unexpected breakdowns.
What financing options are available?
We offer financing plans to help clients manage costs for major repairs or installations.
Can you repair older plumbing systems?
Yes, our technicians specialize in repairs and retrofits for both modern and older plumbing systems.
Do you provide warranties on services?
Yes, we offer extended warranties on parts and labor for added customer protection.
Reviews (7)
Mark D. Preston
Dec 13, 2021
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Graham arrived early and was nice enough to bring me a coffee! explained the cost of the job and it was reasonable. got the job done quickly and efficiently. went out of his way to help out with great customer service 👍. Thanks bud !
Stan Sae-Hoon Chung
May 07, 2021
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High Point installed my central air unit. The estimator came in a few days and the unit was installed in a few weeks. They were courteous, never late, picked up their garbage, and communication was excellent.
Aline LeBel
Jan 30, 2021
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I contacted High Point in October for furnace service. Then I followed up a couple of weeks later since I hadn't heard from them. They let me know it was a busy time of year and I was on their list. Well, now it's January and I still hadn't heard from them so I contacted them once again. They agreed to come the following day between 8 and 10… am. I stayed home from work until 10 am. Still no call from High Point. When I phoned them, I was told that they were running late and it could be another hour before the technician would be here. I told them not to bother coming. So if you have a lot
Jared DeVries
Nov 04, 2020
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Customer service at High Point is poor and the quality of work is extremely poor. We were billed for a furnace service and had to hire another company to come in and redo it cause they didn't even clean the furnace. Jackson Heating on the other hand did extremely great work and were way better priced.
Michele Austin
Aug 15, 2020
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Their prices are way too high. Paid less than 1/3 their quote to another company and are very pleased with the results.
Jen McConnachie
Jul 14, 2020
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Kevin from Highpoint installed our new central air system. We found good responsiveness setting up the install date, and Kevin was super pleasant throughout the install process. We are happy to recommend Highpoint and Kevin especially.
Kim Daniels Nielsen
May 21, 2020
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We have been having trouble with our A/C ever since it was installed new, 3 years ago. After one visit from High Point Plumbing, the problem was diagnosed. While there, they also identified other major potential problem areas. They were able to get us in quickly to replace our 12 year hot water tank and furnace; resulting in peace of mind and a working A/C. Yay! Everyone we dealt with were knowledgable, friendly and made us feel like they had our best interest at heart.
