Business Details
27 Years
experience
Your Trusted Source for Hot Tubs & Pools in Medicine Hat
Spatacular Hot Tubs has been serving Medicine Hat and surrounding areas since 1999, evolving from a small retail hot tub business to a comprehensive provider of hot tubs, swimming pools, billiards, and related services. Our commitment to quality is reflected in our in-house team of skilled technicians who handle installations, repairs, and maintenance with expertise. We prioritize customer satisfaction through free water testing, filter cleaning by donation, and personalized site checks for new purchases.Our product range includes Arctic Spas, Kafko in-ground pools, Vogue above-ground pools, Canada Billiard tables, and essential chemicals and accessories. With financing options available and a focus on energy-efficient solutions like saltwater systems, we aim to make backyard transformations accessible and sustainable. Our showroom offers hands-on experience with products, supported by knowledgeable staff dedicated to helping customers choose the right solutions for their needs.
Services
Hot Tub Sales
Pool Installation
Billiard Tables
Chemical Sales
Maintenance Services
Saltwater Systems
Gazebo Products
Pool Repairs
Winterizing Services
Filter Cleaning
Details
- Year established: 1999
Highlights and features
- We offer over 20 years of experience in hot tub and pool services since 1999.
- Our in-house technicians ensure reliable installations and repairs.
- We provide free water testing and filter cleaning by donation.
- Financing options are available for all major purchases.
- We specialize in energy-efficient Arctic Spas designed for Alberta's climate.
What people say
Lovin' the tubbin'
Beautiful new options
Excellent service
Professional technicians
Great selection
Services
Hot Tub Sales
We offer a wide selection of Arctic Spas hot tubs designed for Alberta's climate. Our inventory includes small, medium, and large models with customizable features like jet configurations and energy-efficient systems. Customers receive personalized guidance to choose the perfect tub for their space and needs.
Pool Installation
Our team specializes in installing Kafko in-ground and Vogue above-ground pools. We provide consultations to determine the ideal pool size, shape, and features based on budget and backyard layout. Services include site preparation, structural installation, and water system setup.
Billiard Tables
We supply Canada Billiard tables in Classic and Contemporary Series, including poker tables and game room furniture. Our staff assists with selection, delivery, and assembly, ensuring proper setup for optimal gameplay and durability.
Maintenance Services
Our maintenance services include weekly chemical checks, filter cleaning, winterizing, and equipment repairs. Technicians use Arctic Pure and BioGuard products to maintain water quality and extend equipment lifespan, ensuring hassle-free ownership.
Saltwater Systems
We install and service saltwater systems like Onzen and Spa Boy for pools and spas. These systems reduce chemical dependency, providing softer water with lower maintenance requirements. Our team offers consultations to determine the best system for each customer's needs.
Questions
Do you offer financing options for hot tubs or pools?
Yes, we provide financing options for all major purchases, including hot tubs, pools, and billiards.
What areas do you serve?
We serve Medicine Hat and surrounding areas in Alberta.
Are your technicians certified?
All our service work is performed by in-house qualified technicians with expertise in hot tubs, pools, and billiards.
Do you sell pool chemicals?
Yes, we carry BioGuard, Arctic Pure, and SaltScapes products for pool and spa maintenance.
Can you help with billiard table relocation?
Yes, we offer disassembly, relocation, and reassembly services for billiard tables.
What are your summer hours?
Our summer hours run from May Long Weekend to November 1st: Monday-Friday 9:00 AM–5:00 PM, Saturday 10:00 AM–3:00 PM.
Videos
Reviews (7)
Clinton Hartog
Dec 01, 2021
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Great products and people! The team looks after you. And the Arctic Spa brand is really built for our climate! Our Arctic Spa has really been a sanctuary of relaxation through a crazy couple of years. Thanks Jason, Leann, and the whole team!
Don Michels
Sep 18, 2021
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Had them move a hot tub for me At $200 an hour ,Went maybe 15 minutes over the hour charge me another $150. I think this was extremely high. I will not ever buy anything or use their services again. So be warned.
Joanne Ferec
Jun 12, 2021
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Not an experience I wish to replay. The female staff member was dismissive and lacked the desire to assist. If it wasn't for necessity, we wouldn't deal there.
Jeff Bowen
Jun 21, 2020
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Great when you are making a BIG purchase, but be prepared to be put on the back burner when you need some parts and service down the road....takes days to get answers and parts...not much hussle
Melissa Bast
Dec 25, 2019
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A huge thank you to Jay for the amazing customer service!! You've been there for us in the last couple of weeks and we appreciate your kindness, help, tutorials and service. Merry Christmas to you and your family.
Karen Metz
Dec 09, 2019
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The guys that work at Spatac are super good repair men. Always very helpful and fix the problem right away. However if you purchase a "refurbished" tub be aware that some of the parts will be used. Like a pump that will fail after 8 months and you'll be hit up with a hefty bill for a "new" one.
Robynn Schous
Nov 15, 2019
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I always like to support our local businesses; however they don’t carry the Infinity Edge tub design we wanted; therefore I sought out recommendations from friends and family. We were referred to Jason and staff in Medicine Hat as we were told they provide excellent service and support. We were nervous to make such a large investment not knowing… the business or staff; however, felt very comfortable by the level of knowledge our sales girl provided. For any questions she was unsure of, she reported back to us in a very timely manner and they accommodated every single request we had