Business Details
45 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Calgary Drain & Plumbing Experts
Established in 1981, The Drain Doctor has been Calgary's trusted provider of residential and commercial drain, plumbing, and septic services for over four decades. As a family-owned business, we combine generational expertise with cutting-edge technology, offering 24/7 emergency response and preventative maintenance solutions. Our certified technicians utilize advanced equipment including hydro jetting systems, video inspection cameras, and a comprehensive fleet of service vehicles to address complex drainage challenges.With rigorous employee vetting processes and affiliations with industry safety organizations, we maintain a reputation for reliability, technical proficiency, and customer-centric service delivery. Our commitment to quality is evidenced by decades of repeat business and positive client testimonials highlighting prompt service, transparent pricing, and lasting solutions.
Services
Drain Cleaning
Septic Tank Pumping
24/7 Emergency Service
Video Line Inspection
Hydro Jetting
Grease Trap Cleaning
Sewer Backup Repair
Sump Cleaning
Preventative Maintenance
Plumbing Leak Detection
Details
- Year established: 1981
Highlights and features
- 44 years of specialized plumbing and drainage expertise since 1981
- 24/7 emergency service with rapid response times
- Certified technicians with confined entry qualifications
- Advanced equipment including video inspection and hydro jetting systems
- Proven track record with numerous positive customer testimonials
Associations and certifications
- ComplyWorks
- Contractor Check
- AVETTA
- eRailSafe
- Alberta Construction Safety Association
- ISN
What people say
Quick, friendly service
Highly recommend
Great guys, great price
Punctual service
Excellent work
Services
Drain Cleaning
Our comprehensive drain cleaning services address residential and commercial plumbing obstructions using hydro jetting, augering, and vacuum extraction. We remove grease buildup, tree roots, and debris from kitchen sinks, sewer lines, and storm drains. With 44 years of experience and specialized equipment, we restore optimal flow while preventing future blockages through preventative maintenance programs.
Septic Tank Pumping
Professional septic tank pumping and inspection services ensure proper wastewater system function for rural properties. Our vacuum trucks completely remove solids and sludge while technicians assess tank condition. Regular maintenance prevents costly backups and extends system lifespan, complying with environmental regulations and health standards.
24/7 Emergency Service
Available round-the-clock for urgent drain backups, burst pipes, and frozen line emergencies. Our rapid response team arrives within 30-45 minutes for critical issues affecting homes and businesses. Certified technicians use thermal imaging and drain cameras to diagnose problems efficiently, minimizing property damage and downtime.
Video Line Inspection
Non-invasive video inspection identifies pipe damage, root intrusion, and blockage locations using push cameras and truck-mounted systems. We provide real-time visual assessments for lines 3-6 inches in diameter, enabling precise repairs without unnecessary excavation. This technology supports preventative maintenance and insurance documentation.
Grease Trap Cleaning
Specialized restaurant drain services prevent grease buildup in commercial kitchens through scheduled trap cleaning and compliance maintenance. Our technicians remove FOG (fats, oils, grease) deposits while ensuring adherence to municipal sanitation codes. Regular service prevents foul odors, pest infestations, and costly system failures in food service establishments.
Questions
What services do you offer for residential properties?
We provide drain line cleaning, sewer camera inspections, sump cleaning, and emergency plumbing repairs for homes using specialized auger vans and vacuum trucks.
Do you handle commercial plumbing emergencies?
Yes, we offer 24/7 commercial services including grease trap cleaning, lift station maintenance, and multi-storey building drain clearing with industrial equipment.
How quickly can you respond to emergencies?
Our average response time is 30-45 minutes for urgent drain backups and plumbing crises affecting residential or commercial properties.
What preventative maintenance options exist?
We offer customized maintenance plans with regular inspections, hydro jetting, and video line assessments to prevent costly system failures.
Are your technicians certified?
All staff undergo criminal record checks and hold confined entry certifications, with specialized training in advanced drain clearing technologies.
Do you service areas outside Calgary?
We serve Calgary and surrounding communities within reasonable proximity for both residential and commercial plumbing requirements.
Reviews (5)
Leanne Hess
Oct 30, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Amazing response time, fixed our clogged line in excellent time. If I could give them more than 5 stars I would. We were almost back to normal before 2 other companies even responded. Highly recommended. Thank you!!
Amazing response time, fixed our clogged line in excellent time. If I could give them more than 5 stars I would. We were almost back to normal before 2 other companies even responded. Highly recommended. Thank you!!
Marc Palardy
Sep 28, 2020
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Living out of town ( East of Strathmore) has its highs and lows.
Getting reputable tradespeople can be a challenge at times.
Having a clogged septic line can be a MAJOR challenge especially at 130 feet long. Read some reviews and chose The Drain Doctor,
Best move ever friendly competent person on the phone , Tammy answered all my questions sent me a credit application once done set up an appointment.
Gregg showed up on time and well informed of my dilemma. He wrestled that 5/8 line ,adding extensions, changing the tips 3-4 times back and forth until we had a perfect flow.
Was like Man vs
Getting reputable tradespeople can be a challenge at times.
Having a clogged septic line can be a MAJOR challenge especially at 130 feet long. Read some reviews and chose The Drain Doctor,
Best move ever friendly competent person on the phone , Tammy answered all my questions sent me a credit application once done set up an appointment.
Gregg showed up on time and well informed of my dilemma. He wrestled that 5/8 line ,adding extensions, changing the tips 3-4 times back and forth until we had a perfect flow.
Was like Man vs
Emily Schellenberg
Dec 02, 2019
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I would definitely have The Drain Doctor do work for me again. Jared was a great plumber and fixed my drain problem within a half hour of arriving. He was prompt, very polite and charged me the exact price that I was quoted when I set up the appointment. Call these guys for all your drain clogging issues, they are the best!
Stephanie H.
Nov 11, 2019
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Drain Doctor send a tech to scope our sewer pipe this morning. Gregg was prompt, pleasant and professional! He gave us the great news that the 60-year old pipes are in good shape, and we couldn't be happier with the service from Drain Doctor. We highly recommend them!
Carson Gant
Aug 13, 2019
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Had a scare when the neighbours sewage line collapsed, so we wanted to get ours checked for peace of mind. We were taken care of ASAP by the Drain Doctor. They did a great job and walked me through the camera process so I could confirm everything was looking great. Great guys, great price, and right on time. Thanks again!
