Business Details
37 Years
experience
Emergency
services
Trusted Emergency Restoration Services in Kelowna, BC
Since 1989, Hydra Clean has been Western Canada's trusted leader in emergency restoration, specializing in water damage, fire damage, mold remediation, and asbestos abatement. Our team of certified Building Science experts delivers 24/7 emergency response across British Columbia, including the Okanagan Valley, Kootenay Region, and Lower Mainland. With over three decades of experience, we combine cutting-edge technology with personalized service to restore properties to pre-loss conditions while prioritizing indoor air quality and client safety.Our technicians are trained to handle complex scenarios, from natural disasters to biohazard cleanups, ensuring compliance with industry standards. We maintain transparent communication with insurance providers and offer competitive pricing regardless of coverage. Backed by thousands of successful projects, our commitment to rapid response and comprehensive reconstruction services has made us a preferred partner for homeowners and businesses facing catastrophic losses.
Services
Water Damage
Fire Damage
Mold Remediation
Asbestos Removal
Natural Disasters
Trauma Cleanup
Contents Restoration
Vehicle Impact
Crime Scene
Sewage Cleanup
Details
- Year established: 1989
Highlights and features
- We offer 24/7 emergency response with average arrival within 1 hour
- Our team includes AHERA-certified asbestos inspectors and IICRC-certified technicians
- We handle complete reconstruction from water, fire, and mold damage
- Competitive pricing available for uninsured clients
- Proven track record since 1989 with thousands of successful restoration projects
Associations and certifications
- IICRC
- AHERA
What people say
24/7 emergency response
Professional technicians
Thorough documentation
Competitive pricing
Compassionate approach
Services
Water Damage
Our water damage restoration service addresses burst pipes, sewage backups, and natural disaster impacts using advanced extraction equipment. Certified technicians work 24/7 to remove water, dry structures, and prevent mold growth. We document all damage for insurance claims while prioritizing rapid response to limit property loss.
Mold Remediation
Professional mold remediation identifies moisture sources and eliminates contamination using HEPA filtration and containment barriers. Our AHERA-certified specialists follow strict safety protocols to protect occupants while restoring indoor air quality. Post-remediation testing ensures complete mold elimination from residential and commercial properties.
Asbestos Removal
Licensed asbestos abatement services safely remove hazardous materials from pre-1990 buildings. Our AHERA-certified team uses negative pressure enclosures and disposable protective gear to prevent fiber release. All waste follows strict disposal regulations while maintaining property integrity during renovation or demolition projects.
Natural Disasters
Comprehensive disaster recovery handles flood, wildfire, and storm damage across BC. We deploy specialized teams for structural drying, content cleaning, and reconstruction while coordinating with insurance providers. Emergency services operate 24/7 to stabilize properties and begin restoration within hours of catastrophic events.
Trauma Cleanup
Certified biohazard remediation safely cleans bloodborne pathogens and infectious materials following unattended deaths or accidents. Our technicians use EPA-registered disinfectants and follow OSHA standards for decontamination. Sensitive handling maintains dignity while restoring properties to habitable conditions with complete confidentiality.
People
Mark Gotro
President & Founder
With over 30 years in restoration since founding HYDRA CLEAN in 1989, Mark Gotro oversees operations and insurance claims. His expertise in building science and disaster recovery has established the company as BC's leading restoration provider.
Mark Harding
Senior Technician
Specializing in catastrophic flood remediation, Mark Harding leads complex restoration projects with attention to detail that exceeds industry standards while maintaining client communication throughout the recovery process.
Byron
Field Supervisor
As a senior field supervisor, Byron coordinates emergency response teams and ensures compliance with safety protocols while maintaining compassionate client interactions during stressful restoration situations.
Clark
Flooring Specialist
Certified flooring installer Clark completes hardwood, laminate, and tile restoration projects with precision, ensuring seamless integration with existing structures during post-damage reconstruction phases.
Kelli
Project Coordinator
Kelli manages client communications and project timelines, ensuring efficient coordination between technicians, insurance providers, and property owners throughout the restoration process.
Questions
What emergency services does HYDRA CLEAN offer?
We provide 24/7 water damage restoration, fire damage cleanup, mold remediation, asbestos removal, and biohazard cleanup across British Columbia with immediate response times.
How quickly can HYDRA CLEAN respond to emergencies?
Our teams typically arrive within 1 hour of contact to assess damage and begin mitigation, operating continuously through nights and holidays to minimize property loss.
Do you work with insurance companies?
Yes, we handle insurance claims directly, providing detailed documentation for water, fire, and disaster damage restoration while working with all major providers.
What areas does HYDRA CLEAN service?
We operate throughout British Columbia including Kelowna, Vernon, Penticton, Grand Forks, Castlegar, Nelson, Trail, and surrounding regions with mobile response teams.
Are your technicians certified?
Our team holds IICRC certification for restoration and AHERA certification for asbestos removal, ensuring compliance with all safety and industry standards.
Can you handle large-scale disaster recovery?
Yes, our catastrophic loss teams manage large-scale flood, wildfire, and storm damage with complete reconstruction services for residential and commercial properties.
Reviews (1)
Jason Theobald
Jan 23, 2020
Report
The carpet in my restaurant took a beating this summer and the guys from Hydra Clean did a fantastic job bringing it back to life. The carpet looks great, thank you! Jason ~ Moms Old Mill Cafe