Business Details
Expert Fireplace Installation & Sales in Toronto & Winnipeg
Established over 24 years ago, our company specializes in providing comprehensive fireplace solutions tailored to residential and commercial properties. Our team of W.E.T.T. certified technicians delivers personalized in-home consultations to ensure optimal product selection and installation compliance with local building codes. We offer a diverse range of heating options including wood, pellet, gas, and electric fireplaces, along with outdoor living solutions and maintenance services.Our commitment to customer satisfaction is demonstrated through our nationwide service coverage, transparent consultation process, and proven track record of successful installations across Canada and North America.
Services
Fireplace Installation
Wood Stoves
Pellet Stoves
Gas Fireplaces
Electric Fireplaces
Outdoor Fireplaces
Barbecue Installation
Chimney Sweeps
WETT Inspections
Venting Products
Highlights and features
- We offer 24 years of specialized fireplace installation experience
- Our technicians are W.E.T.T. certified for wood-burning appliance installations
- We provide personalized in-home consultations for accurate product selection
- We serve residential and commercial clients across Canada and North America
- We guarantee code-compliant installations with proper venting and clearances
Associations and certifications
- W.E.T.T. Certified
What people say
Job Well Done
Phenomenal service
Professional technicians
Timely manner
Great work ethic
Services
Fireplace Installation
Our W.E.T.T. certified technicians provide comprehensive fireplace installations for wood, pellet, gas, and electric units. We conduct in-home evaluations to ensure proper venting, clearances, and code compliance. Our process guarantees accurate product selection and professional execution for residential and commercial properties.
Wood Stoves
We offer renewable wood-burning solutions that release stored solar energy for efficient heating. Our installations include proper chimney systems and W.E.T.T. certified compliance. We provide freestanding stoves, inserts, and traditional fireplaces with complete venting solutions for residential applications.
Pellet Stoves
Our automated pellet stove solutions combine clean-burning technology with efficient heating performance. We install modern pellet units that eliminate traditional wood-burning drawbacks while maintaining environmental benefits. Our systems include proper venting and compliance with current building codes for residential properties.
Gas Fireplaces
We provide natural gas and propane fireplace solutions with uninterrupted fuel supply through underground pipelines. Our installations eliminate mess and odors associated with traditional heating methods. We offer freestanding units, inserts, and gas log systems with precise installation for residential and commercial applications.
Outdoor Fireplaces
Our outdoor living solutions include custom-installed fireplaces, fire pits, barbecues, and pizza ovens. We design year-round heating options that enhance backyard spaces while ensuring proper safety clearances. Our installations create functional entertainment areas with durable, weather-resistant materials.
People
Dave Neufeld
Owner/Technician
With over 24 years of experience, Dave leads our team of W.E.T.T. certified technicians. He specializes in code-compliant fireplace installations and has served residential and commercial clients across Canada. Dave ensures every project meets strict safety standards while delivering personalized solutions for unique spaces.
Erika Coules
Floor Manager
As Shoeless Joe's Burlington location manager, Erika coordinates our fireplace maintenance services. She consistently praises our team's professionalism and reliability for both indoor and outdoor fireplace servicing. Erika highlights our prompt response times and commitment to customer satisfaction in commercial settings.
Questions
What fireplace options do you offer?
We provide wood, pellet, gas, and electric fireplaces, along with outdoor heating solutions like barbecues and fire pits.
Are your technicians certified?
All our installers are W.E.T.T. certified for wood-burning appliance installations and hold relevant gas and oil certifications.
Do you service commercial properties?
Yes, we serve restaurants, resorts, and businesses with both installation and maintenance services across our service areas.
What areas do you serve?
We operate in Toronto (GTA), Winnipeg, Northern Manitoba, and surrounding regions with nationwide installation experience.
How often should fireplaces be serviced?
We recommend annual maintenance to ensure optimal performance and safety for all fireplace types.
Can you help choose the right fireplace?
Our in-home consultations assess your space, heating needs, and style preferences to recommend perfect fireplace solutions.
Videos
Reviews (6)
Jennifer Johnson
Dec 15, 2021
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Excellent customer service!..highly recommend David..fast, efficient, great quote..so happy with them!
Lynn Middlebrook
Mar 15, 2021
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Although Dave was communicative via email, showed up on time, seemed pleasant.
FYI He will not wear a mask for medical reasons. This was a problem for me. Lost my business. I get people have strong beliefs yet don't you have to make a living? Save that for your off time if you must.
FYI He will not wear a mask for medical reasons. This was a problem for me. Lost my business. I get people have strong beliefs yet don't you have to make a living? Save that for your off time if you must.
Priya Kapoor
Dec 05, 2020
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I hired this company headed by David Neufeld, to add a fireplace to our home. My main issue was not with his work (although it was not the best), but with David's very unprofessional attitude. I found him to be sexist. He preferred not to speak to me, but rather to my husband, whom he treated with respect. He also spoke down to me, when I asked him questions regarding the dates he would be attending our home, along with the times etc. He sent me long emails stating that I was self-entitled, meanwhile I was paying him a significant sum for a professional job and was not asking for much more! I would
Rosemarie Taylor
Sep 25, 2019
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We have used the HPI LTD for repairs to our gas fireplaces and wood burning stove . Dave the owner, is friendly, professional and knowledgable. He is reliable and takes pride in his work.
Thanks,.
Rosemarie and Stephen Taylor
Thanks,.
Rosemarie and Stephen Taylor
Philip Di Maria
Jul 31, 2019
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Buyer be aware: I was going away on holidays wanted to get a fireplace installed in my house I called The Fireplace Store That Comes To Your Door we discussed what I wanted we agreed on the product price and timing the installation was supposed to be done in. Gave them of the money in advance and shook hands, upon my return 3 week later nothing had been done, I called them and Im being explained that the unit had not arrived and that it could not be installed as originally agreed on. When he explained the changes from the original agreement the fireplace would have not been appropriate
Georgia Klass
Nov 11, 2018
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Its hard to know where to begin to describe the amazing service we received from Dave Neufeld. He took on an incredibly difficult and challenging job for us.... replacing the existing workings of our fireplace with an efficient new system, which includes a fan to force the warm air into the building. The job involved moving a 500 lb. unit up a very steep hill to get the the worksite, as well as numerous other complicated issues. The best thing about Dave and his crew was their can do attitude. When a regular person might have collapsed from exhaustion, or given up altogether, Dave and