Business Details
23 Years
experience
Emergency
services
Trusted Septic Services in Kitchener-Waterloo & Muskoka
Established in 2003, The Septic Guy has been delivering specialized septic system solutions across Kitchener-Waterloo, Muskoka, and surrounding regions. Our team of certified technicians provides comprehensive services including tank cleaning, installation, emergency repairs, system audits, and excavation. With over two decades of experience, we prioritize competitive pricing, 24/7 emergency support, and adherence to industry standards for residential and commercial clients. Our locally owned operations ensure personalized service, while advanced equipment guarantees precision in diverse landscapes. We extend our expertise to hardscaping projects like interlocking stone driveways and armour stone retaining walls, combining functionality with aesthetic appeal.Our commitment to quality is reflected in our Readers' Choice Award recognition from 2020 to 2025. We maintain transparent communication, offering free estimates and detailed documentation for septic system assessments. Our service area spans rural and urban properties, including New Dundee, Cambridge, Gravenhurst, and Huntsville. By integrating technical expertise with customer-focused solutions, we ensure long-term system performance and environmental compliance. Our team's deep understanding of local regulations and soil conditions supports tailored project execution.
Services
Septic Tank Cleaning
System Installation
Emergency Repairs
Septic Audits
Excavation Services
Interlocking Stone
Armour Stone Supply
Driveway Preparation
Retaining Walls
Shoreline Protection
Details
- Year established: 2003
Highlights and features
- We offer over 20 years of specialized septic system expertise since 2003.
- Our team provides 24/7 emergency repairs with no extra fees.
- Locally owned and operated with in-depth knowledge of regional regulations.
- We maintain competitive pricing for both residential and commercial clients.
- Award-winning service recognized by Readers' Choice from 2020-2025.
Services
Septic Tank Cleaning
Regular cleaning prevents system failures by removing accumulated solids and sludge. Our technicians use advanced equipment to pump tanks thoroughly while inspecting baffles and structural integrity. We recommend annual inspections to maintain optimal performance, especially for high-volume commercial properties.
System Installation
Custom installations designed to meet property-specific requirements. We collaborate with engineers to ensure compliance with local regulations and soil conditions. Services include tank placement, weeping bed configuration, and riser installation for easy future maintenance access.
Septic Audits
Comprehensive evaluations identifying system location, capacity, and regulatory compliance. Our auditors document tank size, weeping bed condition, and groundwater interactions. This service is essential for property transactions or expansion projects requiring municipal approvals.
Interlocking Stone
Durable driveway, patio, and walkway solutions using premium interlocking stones. Our process includes proper drainage preparation and compaction to prevent shifting. Available in modern and rustic finishes, suitable for both residential and commercial landscapes.
Excavation Services
Specialized excavation for septic system installation or repair. Equipped with heavy machinery, we handle challenging terrains including steep slopes and waterfront properties. Services include trenching, foundation exposure, and lot grading for new construction projects.
Questions
What septic services do you offer?
We provide tank cleaning, system installation, emergency repairs, audits, excavation, and hardscaping services like interlocking stone driveways.
Do you handle emergency septic repairs?
Yes, we offer 24/7 emergency services without additional fees for urgent septic system issues.
Which areas do you service?
We operate in Kitchener-Waterloo, Muskoka Lakes, Cambridge, Elmira, Gravenhurst, and surrounding townships.
Are your technicians certified?
Our team consists of experienced professionals trained in septic system maintenance and installation standards.
Can you install interlocking stone driveways?
Yes, we specialize in durable interlocking stone installations for driveways, patios, and walkways.
Reviews (7)
Tyler Gill
Dec 14, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness
Very happy with their service. I should have stayed away from GVE!
Very happy with their service. I should have stayed away from GVE!
Reiner Strenzke
Aug 18, 2019
Report
Had our septic replaced in May. Oh yes very friendly and system installed with basically minimal down time. I have no issues as to to speed or efficiency of work done on the system. What I have issue with it is the total destruction of our yard. I was told that it will be better than before the work being done. My advice is to get all the details in writing before beginning any work. I question the quality of topsoil brought in to replace the old stuff. This soil that was brought in was clumpy with chunks of clay and stones. Now when it rains, the water sits on top of the soil and does not absorb
Newt Ube
Jun 21, 2019
Report
Prompt, reliable and knowledgeable. The gentleman who did the work clearly knew what he was talking about. Inspected our tank and offered advice on how best to maintain in between pumping. Will definitely use them from now on.
Jessie Neuert
Jun 16, 2019
Report
Our family has used Ben and his team for 10+ years. Great group of people to work with! Just recently had a tank locate done for building purposes. Ben makes things so easy. Made sure to get a proper locate done before digging and followed up with hydro to make sure we were on their roster. We can hardly tell he dug any holes! Any damage from the bobcat was barely noticeable when he was done. He even covered all areas with grass seed! Great guy! Thanks Ben and team!
Jessie Robert
Jan 23, 2019
Report
We had a system put in during the summer this year and were very pleased with the service we received. Ben and his team are friendly and professional. Ben continued to keep in contact with us well after our system was put in to make sure things were to our satisfaction and that our grass was growing. Highly recommend The Septic Guy!
Kathy Glaser
Sep 01, 2018
Report
I had Ben and his team put in a new septic tank and they did a great job. Ben took care of all the permits and kept me up-to-date on timelines, etc. They started the job early and finished when expected. Everyone was polite and professional. They went out of their way to make sure I was happy with everything. I would definitely recommend them.
Rita Tuerk
Jun 23, 2018
Report
Ben and the guys were fantastic when they installed my new septic system! Getting started a day early, working diligently and finishing on schedule (even when they hit roadblocks) made my life so much easier. My septic service was only interrupted for a short time during the day... I didn't even notice because I was out of the house. The phone call the next day, checking if things were working properly and again the next week to see if my grass was growing, shows the excellent customer service that the Septic Guy gives. You couldn't get a nicer bunch of guys to do such a dirty job and they do it
