Business Details
Trusted Appliance Repair Services in Stratford, ON
Welcome to A+ Appliance and Refrigeration Service, where our name reflects our unwavering commitment to excellence. Established to provide prompt, professional, and affordable appliance repair, we specialize in servicing major brands such as Whirlpool, LG, Maytag, GE, and Samsung. As an authorized warranty repair provider, we combine factory-trained expertise with personalized service to ensure your home appliances operate efficiently. Our technicians resolve 90% of issues during the first visit, offering flat-rate pricing and a complete service warranty for complete peace of mind.Serving the Stratford and Listowel region, we prioritize customer satisfaction through timely repairs and transparent communication. With decades of combined experience, our team delivers 5-star service that consistently earns top ratings and repeat clientele. From refrigerators to washers, we handle all appliance types with the same dedication to quality that defines our A+ reputation.
Services
Refrigerator Repair
Oven Repair
Washer & Dryer Repair
Dishwasher Repair
Freezer Repair
Highlights and features
- We offer factory-authorized repairs for 7+ major appliance brands
- Our technicians resolve 90% of issues during the first visit
- We guarantee competitive, honest flat-rate pricing
- We provide complete service warranties on all repairs
- We serve Stratford and surrounding areas between Listowel and Stratford
What people say
5 star service
Prompt and friendly
Excellent service
Knowledgeable technicians
Reasonable pricing
Services
Refrigerator Repair
We repair all refrigerator types including side-by-side, top-freezer, and bottom-freezer models. Our technicians handle ice maker issues, cooling problems, and compressor failures for brands like Samsung, LG, and Whirlpool. Factory-trained specialists ensure proper refrigeration function with same-day parts availability.
Oven Repair
Our certified technicians fix gas and electric ovens, ranges, and cooktops. We diagnose ignition failures, temperature inconsistencies, and electronic control issues. Service includes calibration, burner repair, and safety checks for GE, Maytag, and Bosch appliances.
Washer & Dryer Repair
We service front-load, top-load, and stacked washer-dryer units. Our experts resolve drainage issues, spin cycle failures, and heating element malfunctions. Repairs include belt replacements, pump installations, and electronic diagnostics for HE and standard models.
Dishwasher Repair
Our technicians fix drainage problems, cleaning performance issues, and door latch failures. We replace pumps, filters, and spray arms for Frigidaire, Danby, and other major brands. Service includes water inlet valve adjustments and cycle calibration.
Freezer Repair
We repair upright and chest freezers, addressing temperature regulation, defrost cycles, and compressor issues. Our specialists handle frost build-up problems, door seal replacements, and electronic control board failures for residential and commercial units.
People
Darryl
Lead Technician
Certified appliance repair specialist with 15+ years experience. Factory-trained in multiple brands, specializing in first-visit repairs. Known for clear communication and meticulous service.
Rosetta
Customer Service Manager
Experienced service coordinator with 10 years in appliance repair industry. Manages scheduling and client communication, ensuring prompt appointments and clear service explanations.
John
Senior Technician
Specializes in refrigeration systems with 12 years of field experience. Expert in complex diagnostics and emergency repairs, maintaining 5-star customer satisfaction ratings.
Donna
Service Advisor
Handles initial customer consultations and repair estimates. Provides technical guidance and service policy explanations, ensuring transparent repair processes.
Matt
Appliance Technician
Certified technician focusing on laundry appliance repairs. Known for meticulous workmanship and resolving complex drainage and mechanical issues efficiently.
Questions
What areas do you service?
We service Stratford and surrounding areas between Listowel and Stratford, Ontario.
Do you offer warranty repairs?
Yes, we're authorized to handle warranty work for Whirlpool, LG, Maytag, GE, and other major brands.
What are your service hours?
Our office is open Monday-Friday 8:00am-5:00pm. Emergency service available during regular business hours.
How quickly can you repair appliances?
90% of repairs completed during first visit. If parts are needed, most repairs finish within 2 days.
Do you provide service warranties?
Yes, all repairs come with a complete service warranty covering parts and labor.
Reviews (6)
Janet Sutherland
Dec 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
A+ Appliance is the best, I called them they came out, ordered the part and had it fixed Christmas Eve. Thank you A+ Appliance you guys are the best.
Service:Repair oven
A+ Appliance is the best, I called them they came out, ordered the part and had it fixed Christmas Eve. Thank you A+ Appliance you guys are the best.
Service:Repair oven
Rob Fish
Aug 28, 2020
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This is the second time I've used A+ in the past 3 years. My first experience with them (dishwasher installation) left no doubt in my mind that if I needed a future appliance repair, that I would call them! Donna is so pleasant and helpful whenever you call. Matt the service tech arrived on time and was very friendly and knowledgeable. A part had to be ordered. It arrived the next day. Donna called and arranged an appointment for the next morning. Matt arrived on time and quickly completed the repair. Thanks again for everything A+ Team!
Dezia Kirkham
Jan 07, 2020
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Wow really impressed with this company!! Called about a issue they came the same day and John the technician was great friendly and honest needed a new part that had to be ordered and was here the next day so now Darryl (sorry if thats on the proper spelling) came to the rescue and replaced the part and with me made sure the washer would work before he left and gave us amazing options and the quote was right on the mark its nice going into something with eyes wide open and a company that will support you and the work they do!! Will definitely use again and recommend keep up the great personal
Heather Carey
Dec 11, 2018
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I called on a holiday Monday and left a message regarding my broken washing machine. They called me back first thing Tuesday morning and Darryl was at my door by 9:30! He had the problem diagnosed and repaired within 30 minutes. Very happy with the entire experience and will be using this company in the future for any other repairs. The quick response and excellent customer service was greatly appreciated. Will recommend to family and friends without hesitation. Thank you!
Chris Collins
Jan 18, 2018
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I called yesterday(Jan. 16/18) and talked to a lovely lady named Rosetta. I explained the problem I had with my oven. She booked me an appointment for today(Jan. 17/18). She told me the technician would be at my house between 3:30-5:00. The technician(John) called me at 2:50pm and said he would be at my house in about 30 mins. He showed up on time… and wore booties(over his shoes) in my house. Within 30-40 mins he figured out the problem. He quoted us a price and that’s what we paid. John was a very professional guy. We were able to pay by e-money transfer which was very handy. All
Marcia Bender
Dec 26, 2017
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I am very appreciative for the prompt, efficient, knowledgeable and courteous service provided by Darryl at A+ Appliance.
Called A+ on a Tuesday morning and spoke with Rosetta who was very pleasant and sympathetic to my problem. My built in oven was not working and we were hosting a wedding in 4 days.
Darryl made a prompt service call, due to age of oven, 20 years, parts were not readily available. Promise was kept that if I was able to purchase a new oven it would be installed by end of week. Oven purchased Wednesday, Darryl installed Thursday. Everyone happy! Thank you Rosetta and Darryl
Called A+ on a Tuesday morning and spoke with Rosetta who was very pleasant and sympathetic to my problem. My built in oven was not working and we were hosting a wedding in 4 days.
Darryl made a prompt service call, due to age of oven, 20 years, parts were not readily available. Promise was kept that if I was able to purchase a new oven it would be installed by end of week. Oven purchased Wednesday, Darryl installed Thursday. Everyone happy! Thank you Rosetta and Darryl