Business Details
13 Years
experience
Emergency
services
Your Trusted HVAC Partner in St. Albert
True North Heating and Cooling is a family-owned and operated HVAC company established in 2013, serving St. Albert and surrounding areas. As an Authorized Lennox Dealer, we specialize in furnace, air conditioner, and heating system installations, repairs, and maintenance. Our team includes certified professionals with decades of combined experience in residential and commercial HVAC systems. We prioritize quality workmanship, transparent communication, and customer satisfaction, offering emergency services and flexible financing options. Our commitment to community involvement and ethical business practices has earned us local recognition as St. Albert's Favourite Heating & Cooling Company. 
Services
Furnace Repair
Air Conditioner Installation
Garage Heater Service
Hot Water Tank Repair
Humidifier Maintenance
Thermostat Installation
Indoor Air Quality Products
Details
- Year established: 2013
Highlights and features
- We are a locally owned and operated family business since 2013.
- Our team includes certified HVAC professionals with industry-specific training.
- We offer flexible financing options for unexpected HVAC replacements.
- Emergency service available evenings and weekends for urgent needs.
- Committed to community initiatives and ethical business practices.
Associations and certifications
- Lennox Premier Dealer
- Journeyman Gasfitter (A)
- Journeyman-Red Seal Refrigeration & AC Mechanic
What people say
Outstanding customer service
Favorite heating company
Reliable repairs
Professional team
Great value
Services
Furnace Repair
Our certified technicians diagnose and repair furnace issues efficiently. We prioritize accurate diagnostics and use OEM parts for reliable solutions. Annual maintenance extends system lifespan and improves energy efficiency.
Air Conditioner Installation
We install high-efficiency air conditioning systems tailored to your home's needs. Our process includes proper sizing, refrigerant charging, and performance testing for optimal cooling and energy savings.
Emergency HVAC Service
Available evenings and weekends for critical heating or cooling failures. Our rapid response team addresses urgent issues to restore comfort quickly and safely.
Indoor Air Quality Products
We offer filtration systems and humidifiers to improve home air quality. Solutions include HEPA filters, UV purifiers, and smart humidity control for healthier living environments.
Thermostat Installation
Upgrade to programmable or smart thermostats for better energy management. Our installations ensure proper integration with existing HVAC systems for maximum efficiency.
People
Cory Huppie
Field Manager
Journeyman Gasfitter and Refrigeration Mechanic with 20+ years of HVAC experience. Graduated from NAIT and SAIT polytechnic schools. Specializes in residential and industrial system diagnostics and installations.
Carmal Huppie
Business Administrator
Business administration graduate with 25+ years of customer service and team management experience. Focuses on operational excellence, human resources, and maintaining the company's community-focused values.
Questions
What HVAC services do you offer in St. Albert?
We provide furnace and air conditioner installations, repairs, and maintenance, including emergency services for urgent heating and cooling needs.
Do you offer emergency HVAC services?
Yes, we provide emergency service outside regular hours for furnace or AC failures in St. Albert.
Are financing options available for HVAC replacements?
Yes, we offer flexible financing terms to help homeowners manage unexpected HVAC replacement costs.
Why choose Lennox products through your company?
As an Authorized Lennox Dealer, we ensure quality installations and repairs with access to premium, energy-efficient HVAC systems.
Do you service all HVAC brands?
Yes, we repair and maintain all brands of furnaces, air conditioners, and heating systems.
What makes your team qualified for HVAC work?
Our technicians hold Journeyman Gasfitter and Refrigeration Mechanic certifications with decades of combined industry experience.
Videos
Reviews (7)
Jr Beattie
Jan 26, 2022
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Great service and customer care. Teamwork is very much apparent with True North Heating and Cooling. Competent, congenial and polite we totally enjoyed the experience before, during and after the job was competed. Definitely over delivered on their service for the purchase and install of our furnace and water heater. I will whole heartly endorse and refer my family, friends and clients to True North. Thank you for the excellent service, experience and pricing on our new furnace and water heater. JR and Joanne Beattie.
Eileen
Jan 11, 2022
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True North replaced our furnace and installed air conditioning for us this fall. From the first call with Carmal for a quote through the installation, with Cory and his team, the process was professional and well organized. They kept us informed about the timing of instalment and were great about answering our questions. We are really pleased with the results!
Justin Selner
Jan 04, 2022
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I contacted True North late one evening over the holiday break, contending with a broken furnace. Given the city-wide surge in demand for furnace repairs, owing to the extreme weather, I wouldve had to wait for 24-48 hours before a technician could inspect the furnace. However, to support, Carmal and Cory walked me through various steps over the phone to troubleshoot the issue, ultimately resulting in the furnace restarting and working. I cannot recommend True North enough they responded in a timely, professional manner; provided clear and effective support when they otherwise could have
Scott Fowler
Nov 12, 2021
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After several months of researching hvac companies in St. Albert we chose true north based on there reputation in the community and customer reviews. From the first contact to final inspection our experience was excellent Cory and Ryan were very professional and there dedication to a neat and tidy installation were appreciated
Services:Install heating system,Install AC
Services:Install heating system,Install AC
R. K.
Oct 31, 2021
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Carmal & Cory Huppie, owners of True North Heating & Cooling in St. Albert, make you feel like you are part of their family. Their commitment to personal customer service is also experienced through their very professional staff. We purchased a Lennox high efficiency furnace and air purification system September 2020. Along with our energy efficient doors and windows, our home has never felt so comfortable or quiet. The quote was easy to understand and Cory explained all the options and their value to our home. Installation went smooth and we were impressed with the level of professionalism of
Dennis Fields
Oct 26, 2021
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Cory and Mike were extremely knowledgeable, professional, fast, efficient, and personable as they installed our new furnace, AC, icomfort thermosat, and hot water tank. They explained the installation, equipment, maintenance, and technology in a very approachable way. Carmel was quick to respond to any questions or concerns and very personable as well. We highly recommend the service and products of True North Heating!
R. Brownsbury
Jul 27, 2021
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We are new to St. Albert and this was the first time we have used True North. They were quick to respond to our online request for a quote and provided us with all of the information we needed to make a decision. Fast forward a few months of procrastination (on my part), and I called to book the install. Unfortunately, due to supply issues my order took a few weeks longer than expected to no fault of True North, they cant fix the supply chain. After telling us that the ac unit we ordered would take longer than expected; the friendly owners offered us a portable ac unit so we could at least get
