Business Details
43 Years
experience
Your Trusted Rug Cleaning Experts in London
Established in 1983, we have dedicated our expertise to the meticulous cleaning, repair, and restoration of Oriental and area rugs for over 35 years. Our team approaches every project with a commitment to preserving the integrity and beauty of each rug, utilizing traditional techniques and avoiding harsh chemicals. With service areas spanning London, Windsor, Chatham, St. Thomas, and Southwestern Ontario, we offer free pickup and delivery, ensuring convenience for our clients.Our focus remains exclusively on rugs, allowing us to develop specialized knowledge in handling delicate materials, from fine wool and silk to antique heirlooms. We pride ourselves on transparent communication, providing detailed quotes and personalized service, while educating clients on proper rug care to extend longevity. Our reputation is built on decades of satisfied customers and a passion for preserving the artistry of handmade rugs.
Services
Rug Cleaning
Antique Rug Restoration
Underpad Installation
Persian Rug Repairs
Free Pickup/Delivery
Details
- Year established: 1983
Highlights and features
- We have over 35 years of experience in Oriental rug care.
- Our team uses gentle, chemical-free cleaning methods.
- Free pickup and delivery across Southwestern Ontario.
- Specialized in restoring antique and heirloom rugs.
- Expert repairs using 16th-century techniques.
What people say
Expert restoration work
Free pickup/delivery convenience
Gentle cleaning methods
Knowledgeable staff
Competitive pricing
Services
Oriental Rug Cleaning
Our professional rug cleaning service removes deep-seated dirt and revitalizes colors while preserving the rug's integrity. Using gentle soaps and traditional techniques, we ensure thorough cleaning without damaging delicate fibers. Clients receive detailed care instructions to maintain their rug's longevity.
Antique Rug Restoration
Specializing in antique and heirloom rug restoration, we employ 16th-century techniques to repair fraying edges, re-weave damaged areas, and correct color fading. Our experts handle fragile materials with precision to maintain historical authenticity and value.
Underpad Installation
We provide specialized underpads that protect rugs from slipping and floor abrasion. Our non-adhesive pads extend rug lifespan by cushioning knots and preventing wear from hard surfaces, suitable for both hardwood and carpeted floors.
Persian Rug Sales
Our showroom features handmade Persian rugs ranging from traditional Kerman designs to rare wool-and-silk pieces. We offer competitive pricing, house calls for large items, and nationwide shipping with a 100% satisfaction guarantee on all purchases.
Stain Removal
We tackle stubborn stains using specialized treatments for pet accidents, wine spills, and mildew. Our process combines gentle detergents and vinegar solutions to lift stains without compromising fibers, with a high success rate for recent spills.
People
William Morris
Founder
With over 35 years in rug care, William established Rug Experts in 1983. His expertise in traditional cleaning methods and antique restoration has made the company a regional leader in rug preservation.
Questions
How often should I clean my Oriental rug?
Professional cleaning every 3-5 years maintains fiber integrity. High-traffic areas may require more frequent maintenance.
Do you offer pickup and delivery services?
Yes, we provide free pickup and delivery weekly in London, Windsor, Chatham, and St. Thomas areas.
Can pet stains be removed from rugs?
Our specialized treatments successfully remove most pet stains, though immediate action yields the best results.
What payment methods do you accept?
We accept cash, credit cards, and bank transfers for all services and retail purchases.
Do you repair antique rugs?
Yes, our team specializes in antique restoration using historical techniques to preserve authenticity and value.
How do I care for rugs at home?
Vacuum weekly with a standard nozzle, rotate annually, and avoid direct sunlight to prevent fading and uneven wear.
