Business Details
25 Years
experience
Award-Winning Vancouver Renovation Experts
Level One has been transforming residential and commercial spaces in Vancouver since 2001. Founded as a local handyman service, we have grown into an award-winning design-build firm recognized for excellence in renovations across the Lower Mainland. Our in-house designers and experienced construction teams collaborate with architects and engineers to deliver customized spaces that reflect each client's unique vision. With over two decades of experience, we combine technical mastery with a solutions-focused mindset to tackle complex projects, from heritage home restorations to modern condo renovations.Our commitment to quality craftsmanship and client satisfaction is evidenced by our numerous industry accolades, including multiple HAVAN and Georgie Awards, and glowing testimonials from satisfied clients who praise our professionalism, attention to detail, and ability to complete projects on time and within budget.
Services
Home Renovations
Commercial Renovations
Design-Build Services
Heritage Home Renovations
Condo Renovations
Full House Renovations
Interior Design
Project Management
Custom Millwork
Space Planning
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in Vancouver's construction industry
- Our in-house design-build approach ensures seamless project execution
- Award-winning team with multiple HAVAN and Georgie Awards
- We maintain transparent communication throughout every project phase
- Certified by leading industry associations for quality standards
Associations and certifications
- Canadian Home Builders Association
- Greater Vancouver Home Builders Association
- Renomark
- National Kitchen & Bath Association
What people say
Excellent workmanship
On time completion
Top-notch professionalism
Transparent communication
Outstanding client service
Services
Home Renovations
We specialize in comprehensive home renovations that enhance functionality and aesthetics. Our team handles everything from kitchen and bathroom upgrades to full-scale transformations. With expertise in heritage preservation and modern design, we create spaces that balance beauty with practicality while maintaining structural integrity.
Commercial Renovations
Our commercial renovation services cater to businesses seeking functional, code-compliant workspaces. We specialize in office build-outs, retail store transformations, and specialized commercial interiors. Our process ensures minimal disruption to operations while delivering spaces that reflect brand identity and meet regulatory requirements.
Design-Build Services
We offer seamless design-build solutions that streamline the renovation process. Our in-house designers collaborate directly with construction teams to ensure cohesive execution from concept to completion. This approach reduces costs, accelerates timelines, and maintains design integrity throughout every project phase.
Heritage Home Renovations
Specializing in heritage property upgrades, we combine modern functionality with historical accuracy. Our experts work within municipal heritage guidelines to restore original features while implementing contemporary improvements. Services include structural reinforcement, period-accurate millwork, and code-compliant system upgrades.
Condo Renovations
We deliver tailored condo renovation solutions that maximize space efficiency and modern aesthetics. Our services include layout reconfigurations, luxury finish installations, and building code-compliant modifications. We coordinate with strata councils and manage all permitting to ensure smooth, stress-free transformations for owners.
People
Randy Kautzman
President
With over 20 years in the construction industry, Randy founded Level One in 2001. He has grown the company from a handyman service to an award-winning renovation firm while maintaining hands-on project oversight and client engagement.
Questions
What types of renovation projects do you specialize in?
We specialize in residential and commercial renovations including kitchens, bathrooms, full home makeovers, heritage restorations, and commercial space transformations across the Lower Mainland.
Are you licensed and insured for construction projects?
Yes, we are fully licensed and insured with certifications from the Canadian Home Builders Association and Greater Vancouver Home Builders Association.
How do you handle project timelines and deadlines?
We create detailed schedules with buffer periods for unexpected challenges. Our track record shows consistent on-time completion through proactive planning and experienced project management.
Can you work with existing architectural plans?
Yes, we collaborate with architects and engineers to execute existing designs while offering value-engineering suggestions to optimize results within budget constraints.
What areas do you service?
We operate throughout the Lower Mainland including Vancouver, West Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Port Moody, and North Vancouver.
How do you handle client communication during projects?
We maintain weekly progress updates with daily check-ins as needed. Clients receive direct access to project managers for immediate concerns or questions.
Videos
Reviews (7)
Donna B.
Jul 13, 2021
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I am so sad I discovered Level One AFTER I did bathroom reno with a different reno company. They have been gone for months after a
careless low quality bathrooms jobs. Their electrician could not do timed LED lights in bathroom, for months could not figure it out. I later found Level One, 1 of their electricians Lucas not only immediately gave workable solution he made it all work perfectly in both bathrooms, after 1 of their competitors electrician and project manager told me it could Not be done! Now a different non electrical problem has started and I need Level 1 for everything in my future
careless low quality bathrooms jobs. Their electrician could not do timed LED lights in bathroom, for months could not figure it out. I later found Level One, 1 of their electricians Lucas not only immediately gave workable solution he made it all work perfectly in both bathrooms, after 1 of their competitors electrician and project manager told me it could Not be done! Now a different non electrical problem has started and I need Level 1 for everything in my future
Terence C.
Feb 13, 2019
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Did a kitchen renovation with Level One Construction. Very amazed at their attention to detail. From start to finish, everything was on point, project mangers are friendly and informative. Will definitely be calling them again for any other renovations and recommending them to friends and family
Stephanie K.
Mar 02, 2018
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Really impressed by the workmanship, communication, attention to detail and to top it off finishing on time! I got a detailed quote and there were no surprises. The whole project and it was a full gut on a two bedroom condo was seamless. I was thoroughly impressed with everyone; from owner, to site manager to ops manager. They were very accommodating and realistic when I wanted to change something. It impressed me how knowledgeable they were and how they did everything by the book. I've added a ton of value to my condo, if I didn't love it so much I'd flip it.
Jordan Lee
Feb 09, 2018
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We were fortunate enough to sell a gorgeous townhome that had been carefully renovated by Level One Construction. This was without a doubt my favourite renovation I've seen simply due to the level of craftsmanship which is absolutely rare to find these days. From the moment you enter, the quality finishing and attention to detail is immediately noticeable and makes you feel right at home. During each showing, the feedback was the same from the many visitors who came out justto see this place in person. Everyone commented on the stunning chef's kitchen with fabulous built-ins making great use of
A. H.
Mar 31, 2017
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We were delighted with our Level One experience. They recently completed a full condo renovation for us: 2 bathrooms, kitchen, new flooring, lighting, fireplace. Their comprehensive service included interior design, planning, detailed costing, permitting, and managing all aspects of the project from demolition to construction. They use top quality trades people and we found the Level One team to be professional, friendly, responsive, and easy to communicate with. Victoria, Trevor, and Alex were all great. The project was completed on time and on budget. And we couldn't be happier with the
Shila B.
Jan 09, 2017
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I called to get a quote for decking on behalf of a friend of mine who is a property manager, however, Victoria who picked up the phone and I am not convinced that she has front line communication skills. When you pick up the phone the first few seconds are the most important. How you pick up the phone, greet the customer, introduce by name and energy are very important. If this fails it paints the picture of the rest of the company. I had to ask for her name as I like to connect on the customer service side and she seemed a little annoyed. Maybe she was just coming in through the door when I called
Mandy S.
Dec 05, 2016
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Would NOT recommend anyone to this company. Horrible "project manager" Alex. Seemed nice on the initial contact, but no communication after until prompted. He gave an overpriced quote after the designer came in to see the place but did not take any measurements. Then they gave us some rough sketches of the designs but all of the things were vague or incorrect (duh, they didn't even take measurements in the first place). There was no mention of what kind of materials would be used based on the quote, or labor, or anything. It was just a dollar amount. When asked further how they came